Required Candidate from Facility management Background Salary - 48000/- to 50000/- Other Benefit : Paid Leave & PF Experience- 5 to 7 years. Key Performance Indicators (KPI) – 1. Monitoring Site Visits • Ensure daily tracking of site visits conducted by Operation Executives and Operation Managers. • Review and verify field activity through location tracking, photos, and client acknowledgment. 2. Shortage Fulfilment • Track daily shortage reports across all sites. • Coordinate with the team to fulfil manpower shortages within the defined TAT (Turn Around Time) of 24 to 48 hours. 3. Surprise Site Visits & Audits • Conduct 3 to 4 surprise site visits per week. • Prepare audit reports post-visit, share with the internal team and client. • Ensure MOM (Minutes of Meeting) is prepared and shared with client within 24 hours of visit. 4. Business Development & Lead Generation • Generate and submit new business leads daily. • Collect new client data from field staff and maintain a prospect list. 5. Outstanding Collection & Salary Disbursement • Follow up and ensure timely collection of outstanding payments from clients. • Ensure timely salary disbursement to all site staff. 6. Training & Night Rounds • Ensure that regular on-site training sessions are conducted. • Night rounds to be conducted weekly and reported with photographic evidence and summary. • Client to be updated via email with report. 7. Client Feedback Collection • Ensure that Operation Executives collect signed client feedback forms during site visits. • Summarize feedback in a monthly report with actionable points. 8. Attendance Monitoring • Ensure all site staff attendance is marked accurately in the software. • Daily tracking of missed entries and correction follow-ups. 9. Recruitment Monitoring • Ensure daily recruitment activities by the operations team. • Consolidate and submit a weekly recruitment report. Ashwini HR - 9920300033