Jr. / Sr. Account Manager & Social Media Manager
Company:
About the Role
Tattvam Media is looking for talented and proactive Account Managers / Social Media Managers to join our growing team.
We work with leading B2B brands across Manufacturing, Renewable Energy, Infrastructure, Engineering and Technology sectors.
This is a hybrid role involving B2B Account Management, Client Servicing, Social Media Strategy, Content Marketing and Digital Marketing Execution.
The selected candidates will be responsible for managing client relationships, understanding business requirements, developing social media and content strategies, coordinating with creative and marketing teams, and ensuring the successful execution of marketing initiatives.
We are hiring across Junior, Mid-Level and Senior positions.
Key Responsibilities
1. B2B Client & Account Management
- Independently manage multiple B2B client accounts across manufacturing, renewable energy, infrastructure and technology sectors, depending on experience.
- Build and maintain strong relationships with business owners, founders, marketing heads and senior client stakeholders.
- Understand client businesses, products, services, target audiences and marketing objectives.
- Act as the primary point of contact for assigned clients.
- Handle client communication, meetings, feedback, approvals and escalations.
- Convert client requirements into clear briefs and actionable deliverables for internal teams.
- Conduct regular client review meetings and provide updates on marketing activities.
- Ensure timely delivery, client satisfaction and long-term account retention.
- Identify opportunities for account expansion, upselling and cross-selling.
2. B2B Social Media Marketing & Strategy
- Develop and execute social media marketing strategies for B2B and enterprise brands.
- Plan and manage monthly content calendars across LinkedIn, Instagram, Facebook and other relevant platforms.
- Develop content themes and communication strategies aligned with client business objectives.
- Understand technical products, industrial solutions and business offerings to create relevant marketing communication.
- Plan content around product launches, industry developments, company achievements, projects, events and brand initiatives.
- Coordinate the development of corporate videos, product videos, reels, carousels, static creatives and other content formats.
- Work with creative teams to develop compelling visual communication and industry-specific content.
- Ensure that content aligns with brand guidelines, technical accuracy and client expectations.
- Review creatives, captions, scripts and videos before sharing them with clients.
- Monitor social media trends, competitor activities and industry developments.
- Identify opportunities to improve brand visibility, engagement and audience growth.
3. LinkedIn & B2B Content Marketing
- Understand LinkedIn as a strategic platform for B2B brand building and business communication.
- Plan content for corporate LinkedIn pages and relevant leadership profiles.
- Develop content ideas around industry insights, business achievements, technical innovations and thought leadership.
- Coordinate with content writers and creative teams to develop engaging B2B communication.
- Plan campaigns around industry events, exhibitions, product launches and business milestones.
- Ensure consistent brand communication across digital platforms.
4. Creative & Content Quality Control
- Review all social media creatives, videos, captions and marketing content before client submission.
- Ensure correct spelling, grammar, technical information and brand communication.
- Check creative dimensions, platform specifications, visual consistency and overall quality.
- Provide clear feedback to graphic designers, video editors and content writers.
- Ensure that the final output meets client expectations and internal quality standards.
- Maintain consistency across monthly content calendars and ongoing campaigns.
5. Digital Marketing & Internal Team Coordination
- Coordinate with internal teams across SEO, Performance Marketing, Social Media, Content and Web Development.
- Understand the scope and requirements of different digital marketing services.
- Ensure proper communication of client requirements to execution teams.
- Track deliverables, deadlines, dependencies and project progress.
- Follow up with internal teams to ensure timely execution.
- Proactively identify execution gaps and resolve coordination issues.
- Maintain project trackers, meeting minutes, action items and client documentation.
6. Reporting & Performance Management
- Prepare and share monthly client performance reports.
- Track social media KPIs including reach, impressions, engagement, follower growth and content performance.
- Coordinate with specialised teams to collect SEO, paid marketing and lead generation performance data.
- Analyse campaign performance and identify opportunities for improvement.
- Present marketing insights, recommendations and progress updates to clients.
- Maintain proper documentation of client activities and deliverables.
Required Skills & Qualifications
- 1-8 years of experience in Account Management, Client Servicing, Social Media Marketing or Digital Marketing.
- Prior experience in a digital marketing, advertising or creative agency is preferred.
- Experience managing multiple client accounts.
- Good understanding of B2B marketing and corporate brand communication.
- Understanding of LinkedIn, Instagram, Facebook and other social media platforms.
- Knowledge of social media strategy, content planning and creative execution.
- Excellent written and verbal communication skills.
- Strong command of English, particularly business communication and professional email writing.
- Ability to understand client requirements and translate them into actionable briefs.
- Strong coordination, organisational and multitasking skills.
- Ability to work independently and manage deadlines in a remote working environment.
- Proficiency in Google Sheets, Google Docs, Google Slides and other productivity tools.
Preferred Industry Experience
Candidates with experience working on marketing accounts in the following sectors will be preferred:
- Manufacturing & Industrial Companies
- Renewable Energy Solar, Wind & Clean Energy
- Infrastructure & EPC Companies
- Engineering & Industrial Products
- Power & Electrical Equipment
- Telecom & Technology
- B2B Services & Enterprise Businesses
Candidates from general digital marketing agencies are also welcome to apply.
Experience-Based Responsibilities
Junior Account Manager / Social Media Executive (13 Years)
- Assist in managing multiple client accounts.
- Coordinate with clients for requirements, feedback and approvals.
- Prepare and maintain social media calendars.
- Coordinate with designers, video editors and content writers.
- Assist in reviewing creatives, captions and content.
- Track deliverables, deadlines and publishing schedules.
- Support monthly reporting and client communication.
Account Manager / Social Media Manager (35 Years)
- Independently manage multiple B2B client accounts.
- Develop social media strategies and content plans.
- Lead client communication, meetings and reporting.
- Coordinate internal teams and ensure quality execution.
- Handle client expectations and resolve day-to-day issues.
- Monitor account performance and identify improvement opportunities.
Senior Account Manager / Senior Social Media Manager (5–7 Years)
- Own key B2B and enterprise client relationships.
- Lead social media strategy, content planning and marketing execution.
- Manage senior client stakeholders and complex requirements.
- Independently handle escalations and client expectations.
- Drive internal team accountability and execution quality.
- Monitor account health, performance and client retention.
- Identify opportunities for account growth and additional business.
- Provide strategic marketing recommendations to clients.
What We Expect
We are looking for individuals who can think beyond routine social media posting and client coordination.
You should be interested in understanding businesses, industries, products and markets. You should be able to translate business objectives into meaningful marketing communication and ensure quality execution.
Ownership, accountability, attention to detail, communication and problem-solving are essential for this role.
Why Join Tattvam Media?
- Work with established B2B and enterprise brands.
- Get exposure to manufacturing, renewable energy and infrastructure industries.
- Work on strategic marketing initiatives rather than just routine social media activities.
- Gain experience across social media, SEO, performance marketing, content and website development.
- Collaborate with specialised marketing and creative teams.
- Work in a remote-first organisation with opportunities to grow into leadership positions.
If you are passionate about digital marketing, client management and building brands in the B2B space, we would like to hear from you.
