Shift: Night shift (5.30 PM to 2.30 AM) Work model: 5 days work from office Responsibilities Primary responsibility of brainstorming and facilitating mitigation recommendations to reduce or eliminate error occurrences identified via regular operational risk assessment activities. Ensures viable recommendations are installed and communicated to necessary business partners and clients. Analyzes effectiveness of programs and adapts as necessary. Creates scoring process to measure risk mitigation performance. Evaluates new processes to proactively identify risks and makes recommendations to mitigate risk. Proactively drives risk mitigation and ensures compliance with company and industry standards. Leads project teams to identify ways to reduce or eliminate risk; works with internal and external partners to implement system and procedural mitigation initiatives. Develops and distributes reporting and analysis of identified risks, mitigation and prevention recommendations, and decisions. Primary responsibility of creating comprehensive BCP strategies and plans that are effective, consumable, and ready for execution by various leads. Understands BCM, ownership, and provides expertise to BUs to identify and resolve gaps in resiliency. Participates in live events and in post-event retrospectives to identify opportunities for improvement. Requirements: Bachelor's Degree in Business Continuity, Crisis & Emergency Management, or related field - Required Master's Degree - Preferred 3 to 6 years of experience in Business operations: business continuity, crisis management, business analysis, product management, or related. 3 to 6 years of experience in Experience with risk assessment methodology or project management. 5 years of experience in Related field. CFCP or CBCP - Preferred Show more Show less

Description: Manages Global Services tea ms, including audit, data entry, reception, general administrative, project, and other Centralized Global Services teams whose duties range from general administrative assistance to providing support on client related activities. Actively participates in the creation and execution of Global Services operations and strategies to support innovation, continuous improvement and future growth of the company. Serve as a subject matter expert and key business partner to internal clients and key stakeholders on all Global Services related matters and creates operational efficiencies in providing Global Services support across all areas of responsibility. Requirements: Bachelor's Degree – Preferred 8+ years of experience in operations in customer support background. 3+ years of experience in a supervisory role or equivalent combination of education and experience. Should have handled a minimum of 20+ HC. Should have experience working in any financial services as a team lead. Excellent verbal and written communication. Candidate should be willing to work in night shifts. Note: We are not considering IT and PMO profiles at this point. Show more Show less

Responsibilities: Works on projects of limited scope where analysis of situations or data has been completed in advance of assignment. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive inter/external working relationships. Manages projects through the application of standardized/foundational project management concepts that include leading and coordinating groups/resources, organizing and tracking tasks, identifying & reporting on risks or obstacles, engaging stakeholders, creating and monitoring deliverables. Maintains project documentation, including charter, plan, scope statement, communication plan and deployment timeline. Gathers data and organizes for presentation/communication to decision-makers. Maintain awareness of potential/known risks or obstacles and reporting for collaboration to assure response or contingency planning put in place. Responsible for tracking and reporting on key metrics (i.e. deliverables, financials, duration, benefits) and communicating findings to stakeholders and leadership. Project team management. Leads foundational project types with a minimal cross-functional dependency. Requirements: Bachelor's Degree - Preferred 5+ years of experience in Project Management. Should have experience in L&D/e-learning/HR. Should have experience working in tools like Jira/Confluence. PMP - Preferred Show more Show less