Job
Description
Experience Required: Minimum 1 year Industry: Digital Marketing Training Institute and E-commerce About the Role: We are seeking a dynamic and results-driven Academic Counselor to join our growing team. If you have a passion for guiding aspiring professionals and a background in student counseling at a digital marketing institute, wed love to hear from you. Key Responsibilities: Counsel prospective students and their guardians effectively over the phone, understanding their career aspirations, educational background, and financial considerations. Achieve and exceed daily, weekly, and monthly targets for call volume, counseling sessions, and student admissions. Maintain accurate records of all interactions and follow-ups in the CRM system. Provide detailed information about courses, admission procedures, and fee structures. Build strong relationships with prospective students to create trust and ensure a positive student experience. Required Skills and Qualifications: Education: Bachelors degree in any discipline. A degree in Marketing, Business Administration, or a related field is a plus. Experience: Minimum 1-3 years of proven experience as an Academic Counselor, Admissions Counselor, Education Sales Executive, or a similar role involving tele calling and counseling. Demonstrable experience working in an educational institute, coaching center, or vocational training provider, preferably offering courses in IT, digital marketing, e-commerce, or related fields. Selling Experience on Digital Marketing Courses. Communication Skills: Excellent verbal communication and interpersonal skills in both Hindi and English. Clear diction and an engaging telephonic manner are crucial. Counseling & Sales Skills: Strong listening, persuasion, negotiation, and closing skills. Ability to build quick rapport and empathize with students' needs. Target-Oriented: A results-driven mindset with a proven track record of meeting or exceeding admission targets. Technical Proficiency: Proficient in using CRM software for lead management and MS Office Suite (Word, Excel, Outlook). Work Ethic: Self-motivated, energetic, highly organized, and able to work independently as well as part of a team. Resilience: Ability to handle rejections professionally and maintain a positive attitude. Desired Skills: Familiarity with the student demographic and education market in Kanpur. A genuine passion for education and guiding students towards achieving their career goals.
