ABI News Agency

7 Job openings at ABI News Agency
Technical Sales Specialist Noida, Uttar Pradesh 0 - 5 years INR 0.3 - 0.5 Lacs P.A. On-site Full Time

Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? Experience: total work: 5 years (Required) Work Location: In person

Customer Support Specialist Noida, Uttar Pradesh 0 - 2 years INR 0.2 - 0.35 Lacs P.A. On-site Full Time

About Company: We Innometrics Solutions Pvt Ltd. Founded in 2023 with a vision to be perfect, professional and responsible towards the customers regarding our services. We have created innovative and transformational tech services to meet the evolving needs of the customers. Our aim is to provide 24/7 & 365 days round the clock assistance and solutions to individuals and businesses ranging from troubleshooting software problems, network setup, cybersecurity, to offering advice and guidance on technological advancements. With our skilled professionals well -versed in different technologies to assist customers through various channels like phone, email, chat or on-site visits. We focus on specific sectors like IT support for businesses and technical help to individuals and also in certain areas such as software support. The goal of our company is to ensure that our client’s system runs smoothly, minimizing downtime and maximizing efficiency while keeping up with the ever-evolving tech landscape. We prioritize customers’ satisfaction by providing timely, accurate and reliable solutions to their technical problems. Job Overview: As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat. Role & responsibilities: Good Computer Skills Candidate must have good communication skills Must be a Graduate Willing to work in night shift (UK or US) Able to work in Order Processing & Customer Service (both Chat & Calling). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Schedule: Night shift US shift Supplemental Pay: Performance bonus Application Question(s): What is your Current/Last salary? What is your salary expectation? Total how many years of experience do you have? Are you comfortable working from office in US shift? Experience: total work: 4 years (Required) International voice process: 2 years (Required) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Talent Acquisition Associate Noida, Uttar Pradesh 0 - 1 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

As a Recruiter, you will play a key role in identifying, attracting, and hiring top talent for various technical and customer-facing roles within our organization. This includes recruiting for technical sales, technicians, developers, and customer support teams. You will work closely with hiring managers to understand hiring needs and develop tailored recruitment strategies to ensure we bring on the best candidates. Responsibilities : Full-Cycle Recruitment : Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and hiring candidates for technical sales, technician, developer, and customer support roles. Sourcing & Networking : Use creative sourcing strategies (job boards, LinkedIn, social media, networking events, etc.) to find qualified candidates. Maintain a pipeline of talent for ongoing and future hiring needs. Collaboration : Work closely with hiring managers and department heads to understand role requirements and team dynamics. Provide recommendations on job descriptions and skillset requirements. Candidate Screening & Interviews : Conduct initial screenings, technical assessments, and behavioral interviews. Ensure candidates are not only technically qualified but also a strong cultural fit for the organization. Candidate Experience : Provide a positive and engaging experience for all candidates, ensuring clear communication throughout the recruitment process. Keep candidates informed on the status of their application. Employer Branding : Promote the company’s culture and values to candidates. Represent Company at job fairs, recruitment events, and other networking opportunities. Offer Negotiation : Collaborate with hiring managers to extend job offers and negotiate compensation packages within the company’s guidelines. Data & Reporting : Maintain accurate records and provide regular reports on recruitment metrics (e.g., time-to-hire, source of hire, etc.). Market Knowledge : Stay updated on industry trends, competitor hiring strategies, and best practices in recruiting for technical and customer-facing roles. Qualifications : Experience : 2+ years of experience in recruiting, with a focus on technical roles such as technical sales, developers, IT technicians, or customer support. Familiarity with recruiting platforms (LinkedIn Recruiter, Naukri, Indeed etc.) Skills : Strong understanding of technical job requirements and the ability to effectively assess candidate qualifications. Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain strong relationships with both candidates and internal stakeholders. Strong organizational skills and attention to detail. Preferred : Experience in recruiting for SaaS, or tech. Education : Bachelor's degree in Human Resources, Business Administration, or related field (preferred). Why Us? Competitive salary and benefits package. Opportunity to work in a dynamic, innovative, and collaborative environment. Career growth and development opportunities. A culture that values diversity, inclusivity, and team collaboration Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): What is your current salary? What is your salary expectation? Are you comfortable working in rotational work environment? Experience: total work: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person

Technical Sales Specialist noida, uttar pradesh 0 - 5 years INR 0.3 - 0.5 Lacs P.A. On-site Full Time

Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? How many years of experience do you have with Printer sales? Experience: total work: 5 years (Required) Work Location: In person

Customer Support Specialist noida, uttar pradesh 0 - 2 years INR 0.2 - 0.35 Lacs P.A. On-site Full Time

About Company: We Innometrics Solutions Pvt Ltd. Founded in 2023 with a vision to be perfect, professional and responsible towards the customers regarding our services. We have created innovative and transformational tech services to meet the evolving needs of the customers. Our aim is to provide 24/7 & 365 days round the clock assistance and solutions to individuals and businesses ranging from troubleshooting software problems, network setup, cybersecurity, to offering advice and guidance on technological advancements. With our skilled professionals well -versed in different technologies to assist customers through various channels like phone, email, chat or on-site visits. We focus on specific sectors like IT support for businesses and technical help to individuals and also in certain areas such as software support. The goal of our company is to ensure that our client’s system runs smoothly, minimizing downtime and maximizing efficiency while keeping up with the ever-evolving tech landscape. We prioritize customers’ satisfaction by providing timely, accurate and reliable solutions to their technical problems. Job Overview: As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat. Role & responsibilities: Good Computer Skills Candidate must have good communication skills Must be a Graduate Willing to work in night shift (UK or US) Able to work in Order Processing & Customer Service (both Chat & Calling). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Paid sick time Application Question(s): What is your Current/Last salary? What is your salary expectation? Total how many years of experience do you have? Are you comfortable working from office in US shift? Experience: total work: 4 years (Required) International voice process: 2 years (Required) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Printer Technical Sales noida, uttar pradesh 0 - 5 years INR 0.3 - 0.5 Lacs P.A. On-site Full Time

Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current salary? How many years of experience do you have from Technical sales process? What is your salary expectation? Experience: total work: 5 years (Required) Work Location: In person

HR Associate noida, uttar pradesh 0 - 3 years INR 0.2 - 0.35 Lacs P.A. On-site Full Time

Please apply only if you are comfortable working in US shift Role Overview: We are looking for a dynamic and detail-oriented HR Associate who will be primarily responsible for end-to-end recruitment (80%) and supporting HR operations (20%) within a fast-paced BPO environment. The ideal candidate should have hands-on experience in hiring for voice/non-voice processes and a solid understanding of HR practices, compliance, and employee engagement in a BPO setup. Key Responsibilities: Recruitment (80%) Manage end-to-end recruitment cycle – sourcing, screening, scheduling, conducting HR rounds, salary negotiation, and onboarding. Work on bulk and niche hiring for voice, non-voice, and support functions. Utilize multiple hiring channels such as job portals, social media, employee referrals, and walk-in drives. Coordinate with operations and training teams to understand manpower requirements and hiring forecasts. Maintain recruitment trackers, generate reports, and ensure TAT adherence for all hiring mandates. Conduct pre-joining engagement and ensure smooth candidate onboarding experience. Manage vendor coordination and monitor recruitment performance metrics. HR Operations (20%) Assist in maintaining employee records, offer letters, and onboarding documentation. Support attendance, leave, and payroll coordination activities. Participate in employee engagement initiatives and HR communication drives. Handle exit formalities and assist in maintaining attrition and retention data. Desired Skills & Competencies: Strong understanding of recruitment processes within the BPO or ITES industry. Excellent communication and interpersonal skills. Ability to handle high-volume hiring and work under tight deadlines. Good knowledge of MS Excel, HRMS and reporting. Basic understanding of HR operations and employee lifecycle management . Proactive, target-oriented, and strong in follow-ups. Qualification: Graduate or Postgraduate in Human Resources / Business Administration or related field. 1–3 years of relevant experience in BPO recruitment and HR operations . Why Join Us: Opportunity to work in a fast-growing and people-centric organization. Exposure to both strategic and operational HR functions. Collaborative work environment with career growth opportunities in HR. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹20,000.00 - ₹35,000.00 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current/last Salary? What is your salary expectation? What is your current residential location? Shift availability: Night Shift (Preferred) Work Location: In person