As an RO Service Technician, you will be responsible for installing, maintaining, and repairing reverse osmosis (RO) water purification systems. Your role will involve ensuring the proper functioning of RO systems at customer locations, conducting routine maintenance, diagnosing malfunctions, and providing excellent customer service. Your key responsibilities will include installing RO systems and related equipment, performing regular maintenance and repairs, troubleshooting system issues, replacing components as necessary, testing water quality, maintaining service records, offering customer support, ensuring compliance with safety standards, managing spare parts inventory, and coordinating service activities with the service manager. To excel in this role, you should have a high school diploma or equivalent, with a technical diploma in plumbing, water technology, or a related field being preferred. Prior experience as an RO technician or in a similar field service position is required. You must possess a strong understanding of water filtration and treatment systems, the ability to interpret technical manuals and schematics, good physical condition for lifting heavy equipment, and excellent communication and customer service skills. Preferred skills for this position include knowledge of electrical systems and plumbing, certification in water treatment systems (although not mandatory), and experience with residential, commercial, or industrial RO systems. A valid driver's license and willingness to travel to client sites are essential. This is a full-time, permanent position with benefits such as a flexible schedule and food provided. The work schedule is during the day shift, with additional performance and yearly bonuses. The work location is in-person, requiring you to be hands-on in delivering high-quality service to our customers.,
Role Overview: As an RO Service Technician, your primary responsibility will be to install, maintain, and repair reverse osmosis (RO) water purification systems. You will utilize your strong troubleshooting skills and technical knowledge of water treatment systems to ensure the efficient operation of RO systems. Your commitment to delivering excellent customer service will be crucial in providing support and guidance to clients on system operation and care. Key Responsibilities: - Install RO systems and related equipment at customer locations. - Perform routine maintenance, service, and repair of RO systems. - Troubleshoot and diagnose system malfunctions, resolving issues promptly. - Replace filters, membranes, pumps, valves, and other components as needed. - Test water quality to ensure systems meet required specifications. - Maintain accurate service records and complete service reports. - Provide customer support and guidance on system operation and care. - Ensure compliance with health and safety standards. - Keep inventory of spare parts and maintenance tools. - Coordinate with the service manager and report service activities. Qualifications Required: - High school diploma or equivalent; technical diploma in plumbing, water technology, or related field preferred. - Proven experience as an RO technician or similar field service role. - Strong understanding of water filtration and treatment systems. - Ability to read and interpret technical manuals and schematics. - Good physical condition and ability to lift heavy equipment. - Excellent communication and customer service skills. - Valid driver's license and willingness to travel to client sites. Additional Details: The company provides a flexible schedule, food, performance bonus, and yearly bonus. The work location is in person, and preferred skills include knowledge of electrical systems and plumbing, certification in water treatment systems (preferred but not required), and experience working with residential, commercial, or industrial RO systems.,