Company Description 99 Pancakes is a leading name in India's dessert industry, recognized for its innovative mini pancakes and a variety of delightful desserts. Established in 2017 with a single store in Mumbai, the company now operates over 80 outlets in 17 cities across India. Founded by Mr. Vikesh Shah, 99 Pancakes aims to be the go-to dessert destination, continually evolving its menu to include waffles, cakes, pastries, and more. The company is also expanding into the FMCG sector with products like Brownie Brittle Chips. Over the years, 99 Pancakes has earned numerous awards and collaborated with global brands. Role Description This is a full-time on-site role for a Shift Manager located in Hyderabad. The Shift Manager will oversee daily operations, manage staff, ensure customer satisfaction, and maintain a high-quality dining experience. Responsibilities include scheduling shifts, monitoring inventory, handling customer issues, and ensuring compliance with health and safety regulations. The Shift Manager will also be responsible for training new employees and optimizing operational efficiency. Qualifications Experience in staff management and scheduling Strong customer service and problem-solving skills Ability to maintain inventory and manage supplies Knowledge of health and safety regulations Excellent communication and leadership skills Ability to work in a fast-paced environment Previous experience in the food and beverage industry is a plus High school diploma or equivalent; additional qualifications in hospitality management are favorable
Responsibilities: Maintain cleanliness standards Assist with billing procedures Follow safety protocols at all times Respond promptly to guest requests Provide exceptional customer service
Role Overview: As a Franchise Coordinator at our company, you will play a crucial role in supporting the management and development of franchised business operations. Your primary responsibility involves working closely with the franchise team, franchisees, and various departments within the organization to ensure the smooth operation and growth of the franchise network. This position will require a combination of administrative tasks, relationship management, and project coordination. Key Responsibilities: - Familiarity with franchise agreements, legal compliance, and brand standards - Ability to work independently and collaborate effectively with cross-functional teams - Handling day-to-day franchise operations and coordination with all departments - Willingness to travel frequently to franchisee outlets locally and outstation - Maintaining a checklist of franchisee compliances - Assisting franchisees with operational inquiries, providing guidance, and resolving issues - Monitoring franchise compliance with brand standards, operating procedures, and legal obligations - Generating reports on franchise performance, key metrics, and market analysis - Coordinating training programs and onboarding initiatives for new franchisees - Being a point of contact for existing and new franchise outlets - Supporting franchise outlets with operations, accounting, marketing, production, inventory, and food cost - Building and maintaining positive relationships with franchisees, addressing concerns, and implementing strategies to improve satisfaction Qualification Required: - Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience) Additional Company Details: Join us on our sweet journey as we offer a highly enriching and rewarding experience with country-wide opportunities. We provide a thought-provoking, creative, and challenging work environment while maintaining a very family-oriented culture. Please send your CV to recruiter@99pancakes.in or call us at +91 77159 62544 (Mon-Sat | 11am - 5pm) to be a part of our team in Mumbai (HO) with a monthly salary of 25,000 and an annual salary of 3 Lac. With a minimum of 2 years of experience, you can embark on this exciting role and utilize your skills in organizational and project management, communication, Microsoft Office Suite, marketing, financial knowledge, and strategic planning.,
Company Description 99 Pancakes, founded in 2017, introduced India to the concept of Mini Pancakes and has since expanded to over 80 outlets across 17 cities, making it a leading name in the dessert industry. With a commitment to innovation, 99 Pancakes offers an ever-evolving menu that includes items such as Waffles, French Crepes, Cakes, Beverages, and its latest venture into the FMCG space with Brownie Brittle Chips. The company has received prestigious accolades like the Times Hospitality Icons and TripAdvisor Certificate of Excellence and collaborated with global brands like Nutella and Kit-Kat. Based in Mumbai, 99 Pancakes continues to grow as India’s go-to dessert destination for unique and delicious treats. Role Description This is a full-time, on-site role for an Area Manager located in Mumbai. The Area Manager will oversee the operations and performance of multiple 99 Pancakes outlets. They will be responsible for ensuring operational excellence, meeting sales targets, managing staff, maintaining compliance with company policies, and delivering exceptional customer experiences. Additional responsibilities include monitoring inventory, addressing customer feedback, training team members, and collaborating with the management team to implement best practices and strategies for business growth. Qualifications Operational skills: Proficiency in managing store operations, inventory control, and implementation of company policies. Leadership skills: Proven ability to manage and inspire teams to deliver high-quality service and achieve sales targets. Customer service skills: Strong focus on providing superior customer experiences and addressing customer feedback effectively. Analytical skills: Ability to analyze sales data, monitor performance metrics, and develop strategies to achieve business objectives. Communication and interpersonal skills: Excellent ability to communicate effectively with team members, customers, and stakeholders. Problem-solving skills: Adept at identifying challenges and implementing solutions to improve operations. Relevant experience: Previous experience in a similar role within the F&B, retail, or QSR industry is highly beneficial. Educational background: A degree in business management, hospitality, or a related field is preferred. Flexibility and adaptability to work in a fast-paced environment and support multiple outlets.
Company Description 99 Pancakes, founded in 2017, introduced India to the concept of Mini Pancakes and has since expanded to over 80 outlets across 17 cities, making it a leading name in the dessert industry. With a commitment to innovation, 99 Pancakes offers an ever-evolving menu that includes items such as Waffles, French Crepes, Cakes, Beverages, and its latest venture into the FMCG space with Brownie Brittle Chips. The company has received prestigious accolades like the Times Hospitality Icons and TripAdvisor Certificate of Excellence and collaborated with global brands like Nutella and Kit-Kat. Based in Mumbai, 99 Pancakes continues to grow as India's go-to dessert destination for unique and delicious treats. Role Description This is a full-time, on-site role for an Area Manager located in Mumbai. The Area Manager will oversee the operations and performance of multiple 99 Pancakes outlets. They will be responsible for ensuring operational excellence, meeting sales targets, managing staff, maintaining compliance with company policies, and delivering exceptional customer experiences. Additional responsibilities include monitoring inventory, addressing customer feedback, training team members, and collaborating with the management team to implement best practices and strategies for business growth. Qualifications Operational skills: Proficiency in managing store operations, inventory control, and implementation of company policies. Leadership skills: Proven ability to manage and inspire teams to deliver high-quality service and achieve sales targets. Customer service skills: Strong focus on providing superior customer experiences and addressing customer feedback effectively. Analytical skills: Ability to analyze sales data, monitor performance metrics, and develop strategies to achieve business objectives. Communication and interpersonal skills: Excellent ability to communicate effectively with team members, customers, and stakeholders. Problem-solving skills: Adept at identifying challenges and implementing solutions to improve operations. Relevant experience: Previous experience in a similar role within the F&B, retail, or QSR industry is highly beneficial. Educational background: A degree in business management, hospitality, or a related field is preferred. Flexibility and adaptability to work in a fast-paced environment and support multiple outlets.
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