We seek an Audit & Compliance Associate to join our Pune, India office. As a member of the ZS Software as a Service (SaaS) Hosting Team, the Information Security and Compliance Associate will perform (and participate in) the planning, execution, and reporting on technology infrastructure and application security and compliance audits in support of various internal compliance requirements and initiatives as well as client-directed compliance mandates. What you'll do Perform audits in accordance with the plan based on various control frameworks and standards. Establish, monitor, document, and update compliance controls and findings. Create remediation plans based on findings and initiate projects, as necessary, in order to meet commitments made within remediation plans. Participate in client-directed audit and compliance initiatives, including but not limited to, SAS 70 (SSAE 16) audits, client SOX audit assistance requests, and Vendor Data Security and Privacy assessments. Develop and update IT Policies, process maps, templates, and supporting change management tools, as often as needed. Assist in the development of training material in support of IT Policy adoption enterprise-wide; participate in compliance training workshops, as needed. Monitor compliance with existing IT Policies and supporting tools. Liaison with ZS Client Teams and the ZS SaaS Hosting Team Manager to ensure that all mutually agreed upon business operations SLAs are met. Plan and participate in DR planning and testing. Assist with vendor review and selection in support of ongoing internal and client-directed compliance initiatives. Assist the Legal team with the review of client contracts as it relates to technology-specific compliance requirements. Assist the Legal team with the interpretation of various US and EU laws and technical compliance directives and determine potential impact to the organization. Assist with the completion of client RFPs and RFIs as it relates to compliance. Work with IT, consulting, SD Group and legal teams on compliance standards. Security and compliance projects as assigned. What you'll bring 2 years of information systems experience with audit planning, risk assessment, and reporting/documentation. Knowledge of Hardware, software, and networking information technologies. Understanding of IT security, controls, practices, and procedures. Working knowledge of various control frameworks like mentioned below are desirable: COBIT Control Objectives for Information and Related Technology ISO/IEC 27002:2005 Code of Practice for Information Security Management ITIL Information Technology Infrastructure Library SOX Sarbanes-Oxley HIPAA HITECH Health Insurance Portability and Accountability SAS 70 Statement of Auditing Standards No. 70 SSAE 16 Statement on Standards for Attestation PCI DSS Payment Card Industry Data Security Standard Engagements ISAE 3402 International Standard for Assurance Engagements NIST National Institute of Standards and Technology Disaster Recovery planning and testing

The administrative services team handles administrative support, travel planning, operations, catering coordination, and facilities management. What You'll Do Increase the productivity of consulting HR leaders by handling their administrative tasks, such as: Travel arrangements Expense reporting Calendar management Vendor and client interactions Email correspondence Provide scheduling support to multiple individuals (appointment, calendar, and meeting management). Complete expense reports within compliance guidelines, process invoices for payment, and assist with other administrative processes as needed. Prepare domestic and international travel logistics (itineraries, visas, etc.). Coordinate internal and external meetings/activities (e.g., venue selection/reservation and set-up, hotel accommodations, catering, etc.). Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing, and archiving meeting support materials). Address problems and troubleshoot with internal and external stakeholders. Handle special projects with demanding deadlines. Participate in group learning and/or knowledge sharing. What You'll Bring High school diploma required; post-secondary education or Associate or Bachelor degree preferred. 1 - 3 years of relevant work experience as an administrative/operations assistant, preferably in a professional services environment. Fluent in MS Office (Word, PowerPoint, Excel, and Outlook) and travel and expense reporting applications. Strong oral and written communication skills. Professional appearance and demeanor with the ability to exercise good judgment and discretion. Attention to detail, dependability, and punctuality. Proactive self-starter with the ability to manage a wide variety of tasks and meet deadlines. Experience working both independently and with a team in a demanding environment. A sense of humor is appreciated!

We are currently seeking applicants for a Senior Enterprise Systems Administrator position to join our Pune office. What You'll Do: Administration and management of the O365 ecosystem, including Exchange Online, MS Teams, SharePoint Online, and AzureAD. Develop and implement solutions using Power Platform (Power BI, Power Apps, Power Automate) to automate workflows and create business applications. MS Exchange Server administration and troubleshooting, including recovery and maintenance of Exchange databases. Administer a hybrid O365 environment. PowerShell scripting for Windows, Exchange, and AD/AzureAD administration. Knowledge of Azure is an added advantage. Working knowledge of Microsoft Graph. Knowledge of data loss prevention. O365 license management. Listserv knowledge. Experience with the O365 tech stack, including Microsoft 365 apps and services. What You'll Bring: Strong oral and written communication skills. Professional appearance and demeanor, with the ability to exercise good judgment and discretion. Engineer with a good academic background. Ability to work methodically and analytically in quantitative problem-solving. Strong customer service skills. 3-6 years of relevant experience.

What You'll Do Collaborate with cross-functional teams and subject matter experts to create engaging and informative security awareness material or program. Support the annual refresh of a global security awareness and training program at ZS. The program must follow the NIST 800-50 and relevant regulatory requirements to reduce risk and impact a change in behavior. Support objectives of repeatable security strategy, execute, and distribute interactive materials globally for the Security Awareness and Training Program. Collaborate with Information Security (IS) leads and experts to develop materials and programs or activities. Partner with Security Awareness and Training lead to facilitate engagement of ideas and ensure goals of program are met. Support development of the annual mandatory Information Security training course with assistance from Data Privacy team. Plan and execute monthly phishing simulations to test and improve employee awareness and response to phishing attacks. Promote awareness through appropriate ZS channels and work with communications and IS community to propagate monthly programs. Monitor and analyze the effectiveness of various communications initiatives and make data-driven recommendations for improvement. Serve as internal mentor for ambassadors of global ambassador program. Drive awareness program towards maturity through continuous improvement, updated material, surveys etc. Perform additional duties as required from time to time. What You'll Bring A bachelor's degree in information security, Computer Science, Information Technology, or a related field is preferred. Minimum 3-5 years of experience in information security, security awareness, or a related field. Strong ability to work independently and manage multiple tasks effectively. Excellent communication and presentation skills, with the ability to distill complex security concepts into clear and concise messages. Proven ability to work well in a collaborative environment. Experience in planning and executing training programs is a plus. Strong understanding of security best practices and current threats, as well as the ability to stay up to date with emerging trends in the field. Experience working with Information Security Awareness program. Creative thinker and ability to coordinate and execute programs with technical and non-technical associates. Ability to create and review materials for global programs. Strong organizational and project management skills. Ability to analyze and interpret data to improve training effectiveness. Proficiency in using training and collaboration tools (e.g., Learning Management Systems (LMS), Microsoft Office Suite, Adobe Creative Suite, Trello, Security awareness and training tool). Strong problem-solving skills and attention to detail.

What you'll do: Providing application support for SAP FICO module, including troubleshooting and resolving production support issues & requests within targeted SLAs. Accountable for issue resolution on production support tickets and service requests assigned to the support team. Ensure that tickets are properly responded to, fixed, tested, and followed up promptly for closure according to defined SLAs. Work closely with cross-functional teams to ensure production support issues and requests are addressed timely. Configure and maintain SAP FICO modules (and/or other modules as part of integration) to meet business requirements, including integration points with other SAP modules and/or other peripheral system applications. Collaborate with business teams globally to gain a deep understanding of business processes and provide system support to fix, develop, and test system solutions to address business requirements. Work with the vendor development team and partner on solutioning. Build relationships with client stakeholders and lead presentations related to project deliverables, design brainstorming/discussions, status updates, innovation/improvements, etc. Collaborate with other ZS internal expertise teams - Finance, IT, HR, etc. to ensure best-in-class technology solutions. Outlook for continuous improvement and innovation. Provide regular updates to the team lead and ensure communication is up to the mark. What you'll bring: Bachelor's/Master's degree with specialization in Computer Science, MIS, IT, or another computer-related discipline. Minimum SAP FI/CO experience range 1 to 3 years. Must have worked in an SAP support role. SAP Functional configuration expertise in General Ledger (FI-GL), Controlling (CO), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Banking. Should have worked on Custom developments (WRICEF objects). SAP FICO Certification/work in SAP Project Systems is an added advantage. Flexibility to work on multiple projects. Experience on tools like JIRA/ServiceNow etc. is an added advantage. Ability to organize and coordinate diverse groups in complex situations. Strong oral and written communication skills; ZS is a global firm; fluency in English is required.

We seek TAC Associates to join our WTC office in Pune, India. TAC Associates handle 1st level support on calls/emails/chats from ZS offices worldwide in a user environment consisting of PC/MAC running the standard suite of business applications. What you'll do Troubleshoot IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access. Provide L1 Technical Support for Windows/MAC machines, printers, and ZS proprietary software. Diagnose and resolve technical issues related to operating systems, applications, and hardware. Familiarity with basic networking concepts and protocols. Common query topics include: VPN Outlook (and other O365 Apps and Services) Active Directory and Exchange Network Connectivity Software Installation (using SCCM and Privilege Management) File Server and File Share access FTP Application-specific issues Intune Support & Management Handle administrative tasks such as: Tracking TAC calls/chats. Timely follow-up of all assigned tickets in your bin until closure. Re-assigning tickets to the relevant L2 teams and following up via emails as required. Assisting with organizational efforts. Maintaining chargebacks for licensed software. Work on additional TAC projects/tasks as assigned based on performance. What you'll bring Strong oral and written communication skills. Ability to approach problem-solving methodically and analytically. Bachelor's degree required, Master's degree desirable. 1-2 years of relevant experience in Customer Support, or preferably IT Helpdesk / Service Desk. Strong customer service orientation. Professional appearance and demeanor, with the ability to exercise good judgment and discretion. Ability to work varied hours, enabling support in a 24/7 environment. A+ certification or Microsoft Certified Systems Administrator (desirable, not mandatory). Experience with Service Now tool (desirable, not mandatory). Certification in ITIL or similar framework.

The Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create, and update IT-related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte-sized informational modules to educate end users on appropriate use of documented policies). Develop and propose documentation plans and outlines for new procedures, user/training guides, and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZS's compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 years technical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

This role will involve managing and scaling Docker and Kubernetes infrastructure, designing and implementing cloud architectures, and leading containerization and infrastructure automation across various projects. You will work with a broader set of DevOps and CNCF tools, applying deep expertise in CI/CD, security, and infrastructure-as-code to support high-availability applications across diverse cloud environments. What You'll Do: Design, implement, and manage Kubernetes clusters (EKS) across AWS environments, maintaining secure, scalable, and resilient solutions. Lead the development and automation of CI/CD pipelines using tools such as ArgoCD, Cilium, TeamCity, CodeBuild, CodeDeploy, and CodePipeline to streamline application deployment and configuration. Expertly manage cloud resources using Terraform, and develop reusable, version-controlled IaC modules, promoting modular, scalable infrastructure deployment. Strong understanding and experience with Helm charts, and CNCF applications such as Cilium, Karpenter, and Prometheus. Configure and optimize Kubernetes clusters, ensuring compliance with container security standards. Oversee Docker image creation, tagging, and management, including maintaining secure, efficient Docker repositories (ECR, JFrog). Utilize monitoring tools (Prometheus, Grafana, Splunk, Cloudwatch Container Insight) to ensure system performance, detect issues, and proactively address performance concerns. Act as an escalation point for critical issues, conduct root cause analyses and maintain SOPs and documentation for efficient incident response and knowledge sharing. Provide training, mentorship, and technical guidance to junior team members, fostering a culture of continuous learning within the CCoE team. What You'll Bring: BE/B.Tech or higher in CS, IT or EE. Hands-on experience of 7-8 years in delivering container-based deployments using Docker and Kubernetes. Good exposure in writing Helm Charts and configuring Kubernetes CI/CD pipelines. Experience in writing manifest files for Deployment, Service, Pod, Daemon Sets, Persistent Volume (PV), Persistent Volume Claim (PVC), Storage, Namespaces. Experience in Cloud, DevOps, and Linux and Experience in DevOps Tools like Git, Helm, Terraform, Docker, and Kubernetes. Strong hands-on experience in Python, Yaml, or similar languages. Build and deploy Docker containers to break up monolithic apps into microservices, improving developer workflow. Strong understanding of container security and relevant tool experience like Sysdig, CrowdStrike, etc. Strong knowledge of container performance monitoring and scaling policies. Deep Linux knowledge with an understanding of the container ecosystem. Good Experience to develop images using Docker container Technology. Should have good communication skills and a can-do attitude.

What You'll Do Develop advanced and efficient statistically effective algorithms that solve problems of high dimensionality. Utilize technical skills such as hypothesis testing, machine learning, and retrieval processes to apply statistical and data mining techniques to identify trends, create figures, and analyze other relevant information. Collaborate with clients and other stakeholders at ZS to integrate and effectively communicate analysis findings. Contribute to the assessment of emerging datasets and technologies that impact our analytical platform. What You'll Bring A master's degree in computer science, Statistics, or a relevant field. A robust academic performance history with coursework emphasizing analysis and quantitative skills. A knowledge of big data, advanced analytical concepts, and algorithms (e.g., text mining, social listening, recommender systems, predictive modeling, etc.). A proficiency in at least one programming language (e.g., Java/Python/R). Experience with tools/platforms such as the Hadoop ecosystem, Amazon Web Services, or database systems. Fluency in English.

What you'll do Collaborate with ZS internal teams and client teams to shape and implement high quality technology solutions that address critical business problems Understand and analyze business problems thoroughly, and translate them into technical designs effectively Design and implement technical features using best practices for the specific technology stack being used Assist in the development phase of implementing technology solutions for client engagements, ensuring effective problem-solving Apply appropriate development methodologies (e.g., agile, waterfall, system integrated testing, mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion of projects Provide guidance and support to team members in creating comprehensive project implementation plans Work closely with a development team to accurately interpret and implement business requirements What you'll bring Bachelor's or Master's degree in Business Analytics, Computer Science, MIS or related field with academic excellence Proficiency in RDBMS concepts, SQL, and programming languages such as Python Strong analytical and problem-solving skills to convert intricate business requirements into technology solutions Knowledge of algorithms and data structures Additional Skills 0-3+ years of relevant professional experience in delivering small/medium-scale technology solutions Strong verbal and written communication skills to effectively convey results and issues to internal and client teams Familiarity with Big Data Concepts and Cloud Platforms like AWS, Azure, and Google Cloud Platform Understanding of productivity tools such as co-pilot and SQL generation Travel to other offices as required to collaborate with clients or internal project teams

What You'll Do Developing and implementing highly responsive user interface components using React and Dotnet concepts. Instill best practices for software development, ensure designs meet requirements, and deliver high-quality work on schedule. Writing application interface codes using JavaScript following React.js workflows. Troubleshooting interface software and debugging application codes. Developing and implementing front-end and backend architecture to support user interface/backend concepts. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Documenting application changes and developing updates. What You'll Bring A master's or bachelor's degree in computer science or related field from a top university. 3-4+ years overall experience; 2+ years experience in full stack development using ReactJS and Dotnet. 2+ years of experience in building and leading strong web development engineering team. Experience with full software lifecycle methodology, including coding standards, code reviews, source control management, build processes, testing, and operations. In-depth knowledge of JavaScript, CSS, HTML, Dotnet and front-end languages. Strong knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. Strong analytical skills and the ability to develop processes and methodologies. Experience working with cross-functional teams, including UX, business (e.g. Marketing, Sales), product management and/or technology/IT/engineering) is a plus. Characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge.

What You'll Do Collaborate with ZS internal teams and client teams to shape and implement high-quality technology solutions that address critical business problems. Understand and analyze business problems thoroughly, and translate them into effective technical designs. Design and implement technical features using best practices for the specific technology stack being used. Assist in the development phase of implementing technology solutions for client engagements, ensuring effective problem-solving. Apply appropriate development methodologies (e.g., agile, waterfall, system integrated testing, mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion of projects. Provide guidance and support to team members in creating comprehensive project implementation plans. Work closely with a development team to accurately interpret and and implement business requirements. What You'll Bring Bachelor's or Master's degree in Business Analytics, Computer Science, MIS, or related field with academic excellence. Proficiency in RDBMS concepts, SQL, and programming languages such as Python. Strong analytical and problem-solving skills to convert intricate business requirements into technology solutions. Knowledge of algorithms and data structures. Additional Skills 0-3+ years of relevant professional experience in delivering small/medium-scale technology solutions. Strong verbal and written communication skills to effectively convey results and issues to internal and client teams. Familiarity with Big Data Concepts and Cloud Platforms like AWS, Azure, and Google Cloud Platform. Understanding of productivity tools such as CoPilot and SQL generation. Travel to other offices as required to collaborate with clients or internal project teams.

The Delivery Assurance Associate will serve as a key member of our Delivery Assurance Group, responsible for instantiating delivery assurance with experts who actively partner with delivery teams to bring innovation and ensure consistent adoption of technology delivery best practices across ZS. The role involves working closely with various stakeholders, defining process, enabling process implementation, analyzing process compliance, ensuring CMMI maturity and compliance, and providing input into the development and maintenance of DAG and risk scores. The candidate will also assist in the management of DAG assets and contribute to various delivery assurance related initiatives and special projects. What You'll Do Perform periodic project audits / reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non-compliances, best practices followed Highlight potential delivery risks and compliance issues for the project milestones Participate in project milestone release readiness review and provide sign offs Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects Conduct trainings on QMS process assets and awareness on best practices Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process Guide and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool As a DAG partner, work with project teams to bring in innovation and ensure consistent adoption of technology delivery best practices Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases Coach and train the project team members on focus areas such as Agile project delivery methodology and supporting tool stack Define and regularly enhance enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology) What You'll Bring Bachelor's degree in IT or relevant field with a strong academic record A minimum of 2 years of experience in Delivery Assurance and Quality Management Knowledge and experience in Software Quality Management & Software Quality Standards Thorough understanding and implementation experience of CMMI 2.0 framework for Dev & Services Proficiency in MS Office, including Word, Excel, and PowerPoint Experience with Project management tools (e.g., Atlassian JIRA, Confluence, MS Project) and Quality Assurance tools CMMI implementation experience (Maturity level 3 at minimum / High maturity implementation experience preferred) Familiarity with Pharma compliance and regulations - CFR Part 11 / GXP Strong communication skills, both written and verbal, for reporting and interacting with stakeholders Ability to work independently and as part of a team Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment

What You'll Do Manage and execute substantial projects and processes within assigned spaces that help enhance space creditability Optimize space operations; proactively suggest and implement improvements or enhancements to space leadership Connect the dots across initiatives within the space and firm to create operational efficiencies and save team members time Help drive space-level strategy and facilitate change enablement Lead impact measurement & communication plans Collaborate on budget optimization and business development activities Interact independently with key members of the space and ZS team Act as a proxy for space leads in certain tasks, expanding scope and responsibility Navigate the network within the assigned space and across ZS to accomplish key objectives Deliver outputs that are of internal-ready quality, suitable for a broad audience What You'll Bring Bachelor's degree required 2+ to 5 years experience in professional services firm, consulting or strategy/operations experience preferred Fundamental understanding of consulting business models Strong analytical and problem solving skills Excellent oral and written communication Strong project management skills, successfully managing multiple projects at once, including those with intersecting workstreams Ability to navigate Experience and comfort working with multiple and senior stakeholders Empathy, adaptability and high personal impact Proficiency and skill in MS Office Suite

As a Senior Delivery Excellence Analyst, you will play a key role in managing ZS's Impact Stories workstream and other Delivery Excellence initiatives. This includes promoting success stories, coordinating strategic communication efforts, facilitating client feedback programs (such as Net Promoter Score), and driving operational excellence. The role requires strong organizational skills, attention to detail, and the ability to prepare effective written communications. A high level of collaboration and technical proficiency is essential to ensure alignment across stakeholders and functions. What you'll do Impact Stories Management Manage and execute multiple initiatives under the Impact Stories workstream to highlight client success stories and business impact Collaborate with cross-functional teams to identify, curate, and validate impactful stories Perform quality assurance and test updates to the workstream content to ensure accuracy and consistency Continuously evaluate and recommend improvements to the storytelling process Operations and Change Management Oversee day-to-day operations related to the Delivery Excellence team's initiatives Support the implementation of change management strategies to enable smooth adoption of new processes and systems Drive stakeholder alignment and process adherence across global teams Marketing and Strategic Communications Create, coordinate, and deliver compelling presentations that effectively communicate ZS's impact stories to internal stakeholders Collaborate with marketing and communications teams to amplify visibility of these stories while maintaining message consistency and tone Lead and facilitate meetings to align stakeholders and support internal campaigns Net Promoter Score and Feedback Analysis Administer and manage client feedback mechanisms including Net Promoter Score (NPS) surveys using platforms like Qualtrics Analyze and synthesize feedback to identify trends, insights, and opportunities for improvement Develop and share regular readouts with delivery teams and leadership to influence action and service improvements What you'll bring Bachelor's degree in Business Administration, Communications, Marketing, or a related field. Master's degree is a plus 34 years of experience in delivery excellence, business operations, marketing communications, change management, or a similar function in a professional services or consulting environment Strong experience in requirement gathering, process documentation, stakeholder coordination, and project execution Proficiency with Qualtrics (for survey management), Microsoft Office tools (Excel, PowerPoint, Outlook, Word), and SharePoint (for collaboration and content management) Experience in developing and delivering internal marketing or executive presentations Ability to analyze feedback data and translate insights into recommendations and process improvements Strong written and verbal communication skills with the ability to engage stakeholders across different functions and levels Familiarity with change management principles (e.g., ADKAR, Kotter) and a structured approach to managing transitions Additional Skills Strong organizational skills and proven ability to manage multiple priorities in a fast-paced, dynamic environment Demonstrated ability to work independently, take initiative, and drive tasks to completion Excellent written communication skills, with an emphasis on clarity and structure in storytelling and internal messaging Experience with internal storytelling, branding, or organizational communications Ability to work effectively across global teams and navigate cross-cultural communication nuances

We seek a creative and energetic Senior Human Resources Associate Campus Recruiting & Engagement to join our India Campus Recruitment team. This team would be the one-stop shop for all B-School and E-school related hiring and engagement initiatives in India. What you'll do Provide full lifecycle recruiting support with college candidates across multiple business units Provide strategic guidance, enablement, thought leadership and operational assistance to the recruitment and Engagement team Partner with hiring managers to establish and evolve recruiting strategy to most effectively meet hiring needs Travel to college campuses and lead sessions/events in partnership with members of the business Provide metrics and data to key stakeholders as needed Ensure great experience to all the students at all touch points Strategize, plan, and execute on-campus recruiting and program activities to attract, engage, and hire a talented, passionate, diverse pool of students for key business functions Must be capable of handling multiple assignments and projects simultaneously Forge relationship with hiring managers, plan and execute sourcing strategy, design interview process (if necessary), etc. Manage interview scheduling and logistics, including candidate evaluation Planning and executing the campus delivery cycle end to end Creating engagement and branding strategy for Campus Recruitment Work with Recruitment marketing team on external branding and candidate experience, collaborate with business, HR and Recruitment leadership to meet overall business objectives Managing the financial budgets and delivering initiatives Identifying areas of opportunity and shaping actions to address them, where needed Support other recruiting projects and initiatives What you'll bring Any graduate / post graduate with strong academic background along with 35 years of relevant experience required Excellent organizational skills and an ability to multi-task Strong verbal and written communication skills Attention to detail and commitment Proven ability to work in a team environment Proficiency with MS Office Suite (Word, Excel, PowerPoint) Good sense of humor appreciated

As a Cloud Engineer, you will be an individual contributor and subject matter expert who maintains and participates in the design and implementation of technology solutions. The engineer will collaborate within a team of technologists to produce enterprise-scale solutions for our clients needs. This position will be working with the latest Amazon Web Services technologies around cloud architecture, infrastructure automation, and network security. What You'll Do Identify, test prototype solutions and proofs of concept on public clouds. Help develop architectural standards and guidelines for scalability, performance, resilience, and efficient operations while adhering to necessary security and compliance standards. Work with application development teams to select and automate repeatable tasks along with participating and assisting in root cause analysis activities. Architect cloud solutions using industry-leading DevSecOps best practices and technologies. Review software product designs to ensure consistency with architectural best practices; participate in regular implementation reviews to ensure consistent quality and adherence with internal standards. Partner closely with cross-functional leaders (platform engineers / software development / product management / business leaders) to ensure a clear understanding of business and technical needs; jointly select the best strategy after evaluating the benefits and costs associated with different approaches. Closely collaborate with implementation teams to ensure understanding and utilization of the most optimal approach. What You'll Bring 1-4 years in an Infrastructure Engineering / Software Engineering / DevOps role, deploying and maintaining SaaS applications. 1-4 years experience with AWS/Azure/GCP cloud technologies and at least one cloud proficiency certification is required. Hands-on experience with AWS services like Lambda, S3, RDS, EMR, Cloud Formation (or Terraform), Code Build, Config, Systems Manager, Servic Catalog, Lambda, etc. Experience building automation using scripting languages like Bash/Python/PowerShell. Experience working and contributing to software applications development/deployment/management processes. Experience in architecting and implementing cloud-based solutions with robust Business Continuity and Disaster Recovery requirements. Experience working in agile teams with short release cycles. Possess strong verbal, written and team presentation communication skills. ZS is a global firm; fluency in English is required. This role requires healthy doses of initiative and the ability to remain flexible and responsive in a very dynamic environment. Ability to work around unknowns and develop robust solutions. Experience of delivering quality work on defined tasks with limited oversight. Ability to quickly learn new platforms, cloud technologies, languages, tools, and techniques as needed to meet project requirements.

What You'll Do Perform periodic project audits/reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non compliances, best practices followed Highlight potential delivery risks and compliance issues for the project milestones Participate in project milestone release readiness review and provide sign offs Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects Conduct trainings on QMS process assets and awareness on best practices Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process Guide and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool As a DAG partner, work with project teams to bring in innovation and ensure consistent adoption of technology delivery best practices Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases Coach and train project team members on focus areas such as Agile project delivery methodology and supporting tool stack Define and regularly enhance the enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology) What You'll Bring Bachelor's degree in IT or relevant field with a strong academic record A minimum of 2 years of experience in Delivery Assurance and Quality Management Knowledge and experience in Software Quality Management & Software Quality Standards Thorough understanding and implementation experience of CMMi 2.0 framework for Dev & Services Proficiency in MS Office, including Word, Excel, and PowerPoint Experience with Project Management tools (e.g., Atlassian JIRA, Confluence, MS Project) and Quality Assurance tools CMMi implementation experience (Maturity Level 3 at minimum / High maturity implementation experience preferred) Familiarity with Pharma compliance and regulations - CFR Part 11/GXP Strong communication skills, both written and verbal, for reporting and interacting with stakeholders Ability to work independently and as part of a team Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment

What You'll Do: Craft and execute detailed product roadmaps that align with the company's vision, influenced by deep market analysis and ongoing stakeholder feedback Act as the primary liaison between internal teams (customer success, engineering and product management function) and external customers to gather feedback and ensure product goals meet market and user requirements Partner with UI teams to create compelling, user-first designs that drive engagement and differentiate our products in the market Direct agile teams with a focused, clear approach, managing product backlogs, sprint planning, and iterative feedback loops to deliver value swiftly Keep a pulse on emerging AI trends and technologies, steering product innovation to maintain our competitive edge and meet futuristic market needs Participate in scrum meetings to provide clarity on requirements and acceptance criteria at requirement level Work with client teams to get an agreement on scope of changes and enhancements to existing products Must be able to explain design decisions to their peers and articulate the advantages and risks of their decisions to senior managers Must be able to give demo of the product to client teams when required What You'll Bring: ZS welcomes candidates with degrees in computer science, electrical engineering, mathematics or a related discipline. Additionally, we seek individuals with the following qualifications: Education: Bachelor's degree in computer science, Electrical Engineering, Mathematics, or related field. Professional Experience: Minimum of 7 years in roles such as Data Scientist, Business Analyst, or Product Owner, with a focus on AI technologies. Skills: Strong analytical, problem-solving, and technical skills Proven organizational and product management capabilities Excellent interpersonal and communication skills, effective in multinational team settings Proficiency in agile methodologies and product management tools

The Finance team is responsible for all ZS financial matters, including financial business partnering, project accounting, planning, analysis, reporting, accounts payable and receivable, general ledger and tax. What You'll Do Prepare weekly payment proposals to ensure timely payments to the vendors and employees Initiate timely payments based on the daily payment schedules Work closely with stakeholders from different teams to accommodate ad-hoc payments Prepare daily cash tracking reports as part of Treasury/Cash Management Ensure that the process controls are intact while ensuring 100% error free payments Investigate and resolve problems associated with payment processing Receive, research and resolve a variety of routine internal and external inquiries via phone or email concerning payment status; communicate resolution of discrepancies to appropriate persons File, maintain, and distribute accounting documents, records and reports Assist with monthly status reports, debit balance analysis and monthly closings Complete special projects as assigned by finance leadership What You'll Bring B.Com with a strong record of academic success (60% minimum) required, MBA desirable Familiar with global payments process (Americas, Europe, India etc) Well versed with automated and manual payment functionality to be able to initiate ACH, Wire, Priority payments Prior experience of HSBCNet, US Bank is an added advantage 15 years of relevant work experience, IT Industry experience preferred Experience with SAP Finance modules, knowledge of accounts payable function Effective oral and written communication skills Motivation, personal initiative and strong team/interpersonal skills Strong analytic skills and problem solving ability Proven attention to detail and high level of accuracy Excellent time management skills