Excellent customer service and sales skills Five years HVAC Management related experience; or an equivalent combination of education and experience Some post-high school education from college, trade school or military Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions Excellent leadership skills to enhance team productivity and standards of work produced Excellent verbal and written communication skills; and strong conflict management skills Detail oriented and highly organized with the ability to handle multiple tasks and assignments Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others Valid driver’s license with a clean driving record and background Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required