We are searching for a skilled Help desk technician to deliver prompt and effective technical support on computer systems. Your responsibilities will include addressing inquiries on fundamental technical matters and providing guidance to resolve them. A proficient Help desk technician should possess solid technical expertise and be capable of communicating clearly to comprehend the issue and articulate its resolution. Moreover, they should be customer-focused and exhibit patience when interacting with challenging clients. The primary objective is to generate value for customers that contributes to upholding the company's reputation and operations. Requirements: - Demonstrated experience as a help desk technician or in a similar customer support capacity - Proficient in technology with practical knowledge of office automation tools, databases, and remote control - Comprehensive understanding of computer systems, mobile devices, and other technological products - Ability to identify and address basic technical problems - Fluency in English - Outstanding communication abilities - Customer-centric mindset and composed demeanor - Bachelor's degree in IT, Computer Science, or a related field This position falls under the Customer Support category and is a Full-Time role located in Mumbai.,
As an experienced Java developer, your role will involve designing, developing, and optimizing scalable applications using modern Java technologies. You are expected to have expertise in microservices, multi-threading, and high-performance computing. Key Responsibilities: - Develop, maintain, and enhance Java-based microservices applications. - Implement multi-threading and concurrency for high-performance applications. - Optimize and fine-tune application performance, latency, and scalability. - Collaborate with cross-functional teams to design and integrate APIs. - Ensure secure and efficient data handling in distributed environments. - Work on cloud-native solutions, leveraging containerization and orchestration. - Troubleshoot production issues and implement robust solutions. - Follow best practices in coding, testing, and deployment. Qualification Required: - 8+ years of hands-on experience with Java (Java 8 or later). - Strong expertise in microservices architecture and design patterns. - Proficiency in multi-threading and concurrent programming. - Experience with Spring Boot, REST APIs, and distributed systems. - Expertise in handling large-scale, high-transaction applications. - Exposure to enterprise-grade cloud environments (AWS, Azure, or GCP). - Strong understanding of message queues and event-driven architecture (Kafka, RabbitMQ). - Experience with containerization and orchestration tools (Docker, Kubernetes).,