Key KRAs for a Sales Support role: Lead Management: Qualify incoming leads and distribute them to appropriate sales representatives. Update CRM system with accurate lead information and follow-up activities. Schedule appointments and demos for sales team. Customer Support: Respond promptly to customer inquiries via phone, email, and chat. Address customer concerns and resolve issues efficiently. Provide product information and answer technical questions. Sales Proposal Creation: Gather necessary information to develop accurate sales proposals. Prepare customized proposals outlining product features, pricing, and terms. Submit proposals to clients and follow up on status. Sales Presentation Support: Assist in developing compelling sales presentations. Prepare supporting materials like charts, graphs, and data analysis. Coordinate logistics for sales meetings and demonstrations. CRM Management: Maintain accurate customer data within the CRM system. Track sales pipeline stages and update progress regularly. Generate sales reports and analyze key metrics. Product Knowledge: Stay updated on product features, benefits, and pricing. Conduct product research to answer customer questions accurately. Provide training to the sales team on new product launches. Administrative Tasks: Manage sales-related paperwork and documentation. Coordinate with other departments to ensure smooth sales process. Prepare and distribute sales materials. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person
Key KRAs for a Sales Support role: Lead Management: Qualify incoming leads and distribute them to appropriate sales representatives. Update CRM system with accurate lead information and follow-up activities. Schedule appointments and demos for sales team. Customer Support: Respond promptly to customer inquiries via phone, email, and chat. Address customer concerns and resolve issues efficiently. Provide product information and answer technical questions. Sales Proposal Creation: Gather necessary information to develop accurate sales proposals. Prepare customized proposals outlining product features, pricing, and terms. Submit proposals to clients and follow up on status. Sales Presentation Support: Assist in developing compelling sales presentations. Prepare supporting materials like charts, graphs, and data analysis. Coordinate logistics for sales meetings and demonstrations. CRM Management: Maintain accurate customer data within the CRM system. Track sales pipeline stages and update progress regularly. Generate sales reports and analyze key metrics. Product Knowledge: Stay updated on product features, benefits, and pricing. Conduct product research to answer customer questions accurately. Provide training to the sales team on new product launches. Administrative Tasks: Manage sales-related paperwork and documentation. Coordinate with other departments to ensure smooth sales process. Prepare and distribute sales materials. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person