Job Overview As a Customer Success Specialist at Zomunk, your core mission is to prioritise user satisfaction and support our goal of delivering a world-class experience. You’ll serve as the voice of our brand, assisting users with queries, solving issues, and ensuring they unlock the full value of our curated international flight deals. This role goes beyond support—you’ll also shape the future of how we engage with users by creating smarter chatbot flows, improving communication processes, and managing customer-facing channels. Your ability to communicate empathetically, problem-solve creatively, and build scalable systems will be key. Key Responsibilities Provide timely, thoughtful, and friendly customer support via calls, emails, and social media DMs. Assist users with platform navigation, account troubleshooting, and Zomunk Premium subscription support. Conduct feedback calls with Premium users to understand pain points and improve satisfaction. Use your travel industry knowledge to assist users with queries about flights, routes, and curated deals. Proactively identify, investigate, and resolve recurring customer issues to ensure a seamless experience. Collaborate with internal teams to report insights, inform product improvements, and advocate for user needs. Design and optimise chatbot flows for faster query resolution. Document processes, write FAQs, create Help Center articles, and develop playbooks for improved customer self-service. Be the channel owner for all support touchpoints—ensure our tone, speed, and service levels are consistent across platforms. Contribute ideas and strategies for streamlining support processes, reducing manual work, and enhancing overall CS efficiency. Qualifications Strong communication skills—both written and verbal—with a friendly, empathetic tone. Prior experience in customer support/success roles, ideally in startups or fast-paced environments. Deep problem-solving mindset with a passion for delivering exceptional user experiences. Strong organisational skills; ability to multi-task and prioritise under pressure. Familiarity with flight search tools (Google Flights, Skyscanner, etc.) and general travel industry knowledge. Positive attitude and genuine commitment to solving customer problems thoughtfully. Why Join Zomunk? Work at the intersection of travel and tech in one of India's most exciting early-stage startups. A chance to build from 0 to 1—your input will shape how Zomunk delivers value to thousands of travellers. Competitive salary and growth opportunities. Collaborative, flexible work culture built on trust, impact, and ownership. Show more Show less
Job Overview: As a Customer Success Specialist, your role is to prioritise our users’ needs while supporting Zomunk’s mission of delivering exceptional service. You will focus on providing thoughtful and responsive customer support, resolving issues, and conducting feedback calls to enhance the overall user experience. Your travel knowledge will also be key in assisting users with flight-related queries and ensuring they get the best out of our curated deals. Key Responsibilities: Provide timely and friendly customer support via call, email and social media. Assist users with platform navigation, account issues, and premium subscription queries. Conduct feedback calls with premium users to gather insights and enhance user satisfaction. Use travel industry knowledge to answer user questions about flights, routes, and deals. Proactively address user concerns, ensuring high levels of customer happiness and retention. Collaborate with the team to report any recurring issues and suggest improvements. Qualifications: Strong communication skills, both written and verbal. Previous experience in customer support or success roles. A problem-solving mindset with a focus on user satisfaction. Ability to manage and prioritise multiple tasks effectively. Knowledge of the travel and airline industry, including flight search tools like Google Flights, Skyscanner, etc. Empathetic, patient, compassionate, considerate, and professional when dealing with users. A genuine commitment to helping customers, with a focus on providing effective solutions. Why Join Zomunk? Join a fast-growing startup in the travel industry. Competitive salary and a collaborative work culture. Show more Show less
About Zomunk Zomunk is on a mission to make international travel affordable and accessible for everyone. We scour the internet to find the cheapest flight deals, up to 70–90% off, from India to over 900 destinations around the world. Think Greece at ₹21,300 or Japan at ₹36,000, round trip. From analysing top airline options to sending curated deals directly to your inbox, we make planning your next dream vacation effortless. No more endless searches. No more overpaying. With a growing community of travellers and glowing member stories, we’re redefining the way young Indians travel, and we’re just getting started. P.S. - We’re a deal curation platform, not a booking platform. What You’ll Do Turn content ideas into scroll-stopping video content across platforms Edit videos for social media, product launches, travel storytelling, and more Bring user stories and member wins to life with engaging visual narratives Create short-form content (Reels, Shorts, TikTok) that drives engagement Collaborate with content, design, and product teams to tell better stories Handle feedback cycles and timelines with a cool head and creative lens What We’re Looking For 3–4 years of editing experience in a creative agency or digital-first brand Expertise in Adobe Premiere Pro, After Effects, DaVinci Resolve (or similar) Strong storytelling instincts with a sense of rhythm, pacing, and mood Familiarity with trends in travel content and video storytelling Basic knowledge of audio syncing, sound design, and music placement Experienced in editing for short-form content. Good sense of design and aesthetics, clean and minimal edits. A portfolio that showcases both long-form and short-form projects (Please include links—we’d love to see your work) Show more Show less
Zomunk is India’s leading travel deal discovery platform, helping users find the cheapest international round-trip flights. We track fares daily across airlines and notify our members when prices drop significantly, often 40–90% below the usual cost. Zomunk is building the go-to platform for smart travelers who want to explore the world without overspending. Role Overview We are looking for an Influencer Marketing Manager with 2–3+ years of proven experience in influencer marketing, who has successfully handled both Indian and international campaigns . 🌍 In this role, you’ll be responsible for building, scaling, and managing influencer partnerships that drive Zomunk’s growth and brand visibility across geographies. Key Responsibilities Build and manage long-term relationships with influencers and creators in India and abroad. Plan and execute influencer marketing campaigns to drive user acquisition and brand awareness. Negotiate contracts, collaborations, and deliverables with influencers/brands. Develop creative campaign briefs and ensure content aligns with brand goals. Track campaign performance, analyze results, and optimize for ROI. Identify new opportunities for international creator partnerships. Requirements 2–3+ years of experience in influencer marketing, with hands-on management of Indian and international campaigns. Strong understanding of influencer ecosystems across Instagram, YouTube, TikTok, and emerging platforms. Proven track record of executing influencer campaigns with measurable results. Excellent communication and negotiation skills. Ability to work in a fast-paced startup environment. Passion for travel and global culture is a big plus! ✈️ What We Offer Opportunity to lead influencer partnerships for a fast-growing travel startup. Exposure to global influencer marketing across multiple regions. A collaborative and growth-driven work culture. Competitive salary based on experience. 💼 Position: Full-time
The role of Video Creator & Host at Zomunk involves being comfortable in front of the camera, skilled at creating engaging travel-related content, and enthusiastic about representing the company. Your main responsibility will be to host and produce various videos, including short-form Reels, travel explainers, and interactive content aimed at making travel planning enjoyable and straightforward. You will host and present captivating travel videos that cover deal breakdowns, travel hacks, and industry insights. Additionally, you will produce both short-form and long-form video content such as Reels, YouTube videos, and in-office explainers. Collaborating with the marketing team, you will plan and script content to ensure alignment with Zomunk's brand message. Engaging with individuals on camera through street-style vox pops and interactive content is an essential part of the role. Maintaining a high standard of production quality while exhibiting a natural and relatable hosting style is also key. It is crucial to stay abreast of video trends to create engaging, viral, and relevant content. To excel in this role, you should possess a strong on-camera presence with clear and engaging communication skills. Prior experience in video hosting, content creation, or related fields is beneficial. The ability to create compelling video content that captivates audiences is essential. While you do not need to handle editing tasks, having a basic understanding of video production and scripting to plan excellent content is required. Comfort with engaging with people on camera for interactive content is necessary. Knowledge of travel or an interest in travel content is considered a plus. Joining Zomunk offers you the opportunity to be the face of a rapidly growing travel brand, creating content that reaches thousands of travelers. You will have the freedom to experiment with various video formats and storytelling styles to make travel content exciting. Working in a collaborative and creative environment, you will witness ideas turning into reality. There is ample room for growth within the company and the chance to play a significant role in Zomunk's video-first content strategy. The salary for this position will be based on your experience and skill level. Additionally, you will enjoy perks such as a dynamic and creative workspace, the opportunity to shape a brand's video identity from the ground up, and a fast-paced, innovative culture that values storytelling and creativity. If you are a confident video host who loves storytelling and knows how to make content engaging, Zomunk encourages you to apply and showcase your work for consideration.,
Marketing Intern at Zomunk At Zomunk, we’re looking for a Marketing Intern who’s excited to learn and grow in a generalist role, with exposure to all aspects of marketing. In this role, you will work with the Growth and Brand team and in the process, you’ll grasp everything from media buying to partnerships, creative editing, and beyond. What you will be working on: - Using tools like ChatGPT and LLM wrappers to generate ideas, modify code and edit HTML, and even create animations or videos with platforms like Veo3, Higgsfield, etc. - Helping with content creation, email campaigns, and creative design edits - Managing influencer partnerships, handling outreach on behalf of Zomunk, and keeping track of deliverables - Manage ad campaigns on Meta, Google, and other platforms What you will get out of the internship: - You will learn how to manage ad campaigns at scale and have a grasp on the thought that goes behind winning creatives - Hands-on experience managing comms lifecycle through emails, WhatsApp, push, etc. - Know inside-out on how influencer partnerships work and the secret to crack them - Using AI to generate content that makes revenue - Opportunity to convert the internship into a full-time role after 3 months What We’re Looking For: - Comfortable using LLM (ChatGPT, Claude, etc) for content creation, coding, modifying HTML and creative materials. Experience in “vibe coding” to build projects in the past will be considered a plus - Curious to learn and ready to jump into any marketing task and take ownership of projects - This is not a role where you sit back and wait for instructions; you’ll have to take charge and lead initiatives. Whether it’s creating emails, collaborating with influencers, or assisting the video editor, you’ll be actively involved in diverse tasks Why Zomunk? - You’ll have direct mentorship from an experienced team - You’ll gain exposure to every aspect of marketing, from media buying and creative work to partnerships and beyond - You’ll be working in a fast-paced, innovative environment that values initiative and resultsIf you’re someone who finds this interesting - we’re excited to meet you! Location: Noida (5 days a week)
Senior Video Editor Location: Noida (Work From Office) Compensation: 8–12 LPA About Zomunk Zomunk is making international travel affordable and accessible for young Indians. We curate the cheapest international round-trip flight deals up to 70–90% off from India to 900+ destinations worldwide. Think Greece at ₹21,300 or Japan at ₹36,000 round trip. With a fast-growing community of travellers, we’re redefining how India discovers and books travel. (Note: We’re a deal curation platform, not a booking site.) Role Overview We’re looking for an A-grade Senior Video Editor who is exceptional at short-form video storytelling. You’ll own the video language of Zomunk, creating high-impact edits that shape how millions of young Indians perceive travel. From snappy Reels to longer brand narratives, you’ll be the creative force behind our visual stories. Responsibilities Create scroll-stopping short-form content (Reels, Shorts) that drives engagement Edit brand, product, and travel storytelling videos for multi-platform use Add motion graphics, text treatments, and transitions with finesse Grade visuals for a consistent look and mix audio for clarity and impact Collaborate with content, design, and product teams on storytelling and campaigns Stay on top of content trends, formats, and audience behavior What We’re Looking For 3–5 years of experience at a digital-first brand or creative agency Proven expertise in short-form content creation Mastery of Adobe Premiere Pro & After Effects (DaVinci Resolve a plus) Strong storytelling instincts, with an excellent sense of pacing, rhythm, and mood Knowledge of sound design, music placement, and color grading A clean, minimal, and modern editing style Portfolio showcasing both short-form and long-form projects Why Join Us Competitive pay: 8–12 LPA, based on portfolio strength Fast-growing startup at the forefront of India’s travel-tech space Work from our creative office in Noida with a passionate, high-energy team
Zomunk is India's leading travel deal discovery platform, dedicated to helping users find the most affordable international round-trip flights. Fares are diligently tracked across various airlines, and members are promptly notified when prices significantly drop, often up to 40-90% below the standard costs. Zomunk aims to establish itself as the preferred platform for savvy travelers seeking to explore the world without exceeding their budget. We are currently seeking an Influencer Marketing Manager with a minimum of 2-3 years of demonstrated experience in influencer marketing, encompassing successful management of both Indian and international campaigns. As the Influencer Marketing Manager, your primary responsibility will involve developing, expanding, and overseeing influencer partnerships that contribute to Zomunk's growth and enhance brand visibility across diverse regions. Key Responsibilities: - Cultivate and sustain enduring associations with influencers and content creators in India and overseas. - Strategize and implement influencer marketing initiatives to bolster user acquisition and raise brand recognition. - Engage in negotiations for contracts, collaborations, and project deliverables with influencers and brands. - Formulate innovative campaign briefs and ensure content coherence with brand objectives. - Monitor campaign performance, assess outcomes, and refine strategies to maximize return on investment. - Identify fresh prospects for forging international partnerships with content creators. Requirements: - A minimum of 2-3 years of hands-on experience in influencer marketing, encompassing the management of Indian and international campaigns. - Profound comprehension of influencer ecosystems on platforms like Instagram, YouTube, TikTok, and emerging channels. - Demonstrated success in executing influencer campaigns that yield measurable outcomes. - Exceptional communication and negotiation proficiencies. - Ability to function effectively within a dynamic startup environment. - A strong inclination towards travel and global cultures will be advantageous. What We Offer: - An opportunity to spearhead influencer partnerships for a rapidly expanding travel startup. - Exposure to global influencer marketing strategies across various regions. - A collaborative work environment that fosters professional development and growth. - Competitive remuneration commensurate with your experience. Position: Full-time,