We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947
About the Role:We are seeking a proactive and detail-oriented HR Specialist with a strong focus on US-based recruitment and a foundational understanding of US payroll processes. This individual will play a key role in sourcing, screening, and hiring top talent in the US while also supporting basic payroll coordination and compliance activities. Key Responsibilities:Manage the full-cycle recruitment process for US-based roles: sourcing, interviewing, and coordinating with hiring managers Post job openings on various platforms and manage applicant tracking systems Screen resumes, conduct initial interviews, and facilitate the hiring pipeline Collaborate with internal teams to understand staffing needs and role requirements Assist in onboarding new hires and ensuring a smooth transition Maintain accurate employee records and HR databases Provide basic support in payroll-related activities (e.g., time tracking, coordination with payroll providers, compliance documentation) Stay updated on US labor laws, recruitment trends, and payroll best practices
Recruitment & Selection Assist in posting job advertisements and sourcing candidates. Coordinate interview scheduling, candidate communications, and feedback collection. Support offer letter generation, onboarding planning, and reference checks. Onboarding & Documentation Prepare and manage onboarding packages (digital/paper). Employee Records & Contract Management Maintain and audit employee files for consultants, full-time, and contract instructors. Monitor contract expiry dates and initiate renewal or termination processes. Ensure proper handling of promotions, transfers, and position changes. Time, Leave & Payroll Support Assist with monthly data consolidation for payroll via ADP. Policy, Compliance & Training Assist in implementing and updating HR policies (Leave, AODA, Contract Renewal, Onboarding). Ensure compliance with ESA, AODA, and all private college regulatory requirements. HR Intern & Administrative Support Supervise HR interns and monitor their weekly deliverables. Delegate research and document drafting tasks as required. Help coordinate HR audits and maintain employee data records Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Night shift Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Recruiting: 5 years (Preferred) Human resources management: 5 years (Preferred) Language: English (Preferred) Location: Bodakdev, Ahmedabad, Gujarat (Required) Work Location: In person
A student placement coordinator bridges the gap between educational institutions and employers, responsible for finding opportunities, facilitating the placement process, and supporting students in their career development. Their duties include building employer relationships, organizing recruitment events like job fairs, providing career counseling and interview prep, and maintaining records of student placements. They also liaise between students and employers, ensuring smooth operations and addressing any arising issues. Key Responsibilities Employer Relations: Develop and maintain strong relationships with organizations and potential employers to identify suitable internship and job placement opportunities. Student Support: Guide and assist students with resume writing, interview preparation, and other professional skills necessary for job searching and securing placements. Event Coordination: Organize and facilitate campus placement drives, job fairs, employer presentations, and networking sessions. Logistics and Operations: Manage the logistics of recruitment activities, including coordinating schedules, providing information to recruiters, and ensuring a smooth process on campus. Liaison and Communication: Act as a central point of contact between students, faculty, and employers, facilitating communication and resolving any conflicts or issues that arise. Record Keeping: Maintain accurate and detailed records of recruitment activities, including candidate progress, employer interactions, and placement outcomes. Industry Awareness: Stay updated on industry trends and labor market demands to align curriculum with employer needs and identify relevant placement opportunities. Collaboration: Work with faculty and other departments within the educational institution to enhance the placement process and ensure curriculum relevance. Job Type Full-Time Permanent Open to Freshers Salary - ₹22,000.00 – ₹35,000.00 per month Fixed Shift- Night Shift / US Shift Monday to Friday & alternate Saturdays Off Work Location - On-site at: Bodakdev, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Mandatory) Availability: Night Shift (Mandatory) Job Types: Full-time, Fresher & Experienced Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Work Location: In person
Telecallers discuss with potential customers to inform them of the company’s offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A tele caller may also carry out the following tasks: Interacting via various channels, such as live chat, emails, social media and direct calls Modifying sales pitches in response to customer demand Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action Job Type Full-Time Permanent Open to Freshers Salary - ₹20,000.00 – ₹25,000.00 per month Fixed Shift- Night Shift / US Shift Monday to Friday & alternate Saturdays Off Work Location - On-site at: Bodakdev, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Mandatory) Availability: Night Shift (Mandatory) Job Types: Full-time, Fresher & Experienced Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities * Conduct market analysis. Collect and handle study data. Carry out fundamental administrative tasks, such as printing, emailing and obtaining office supplies. Collaborate and assist the sales team. Supporting the Front Office staff. Support with inventory management. Plan staff meetings and schedule updates. Process business invoices, bills and receipts. Aid in management. Office executive experience from prior employment. Outstanding organisational abilities. Understanding of Microsoft Office programs and computer operating systems. Working familiarity with CRM platforms. The capacity to cooperate in a group. Superior verbal and written communication abilities. Basic familiarity with accounting and financial software. Knowledge of market research methods. A Business Administration or related subject bachelor’s degree. Job Type Full-Time Permanent Open to Freshers Salary - ₹22,000.00 – ₹35,000.00 per month Fixed Shift - Night Shift / US Shift Monday to Friday with alternate Saturdays Off. Work Location - On-site at: Bodakdev, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Mandatory) Availability: Night Shift (Mandatory) Job Types: Full-time, Fresher & Experienced Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Work Location: In person
Pay: ₹22,000.00 - ₹35,000.00 per month Job description: We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type - Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Bodakdev, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Schedule: Night shift: 6:30 PM - 3:30 AM Language: English (Preferred), Hindi (Preferred) Work Location: In person *Speak with the employer* +91 8511548295 Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Health insurance Work Location: In person