Company Description YNB Healthcare Pvt Ltd. offers a complete healthcare solution with home nursing services, medical equipment rental and sales, 24-hour ambulance service, and 24-hour mortuary services. We are committed to providing high-quality healthcare services to our clients to ensure their well-being and satisfaction. Role Description This is a full-time on-site role for a Telesales Executive based in Delhi, India. The Telesales Executive will be responsible for reaching out to potential customers, generating leads, and converting them into sales. Daily tasks include managing customer inquiries, providing excellent customer service, supporting existing clients, and ensuring a high level of customer satisfaction. Qualifications Excellent Communication and Customer Service skills Experience in Lead Generation and Sales Strong Customer Support abilities Ability to work independently and as part of a team Proficiency in using CRM software and other sales tools Prior experience in the healthcare industry is a plus Bachelor's degree in Business, Marketing, or related field
Company Description YNB Healthcare Pvt Ltd. offers a complete healthcare solution with home nursing services, medical equipment rental and sales, 24-hour ambulance service, and 24-hour mortuary services. We are committed to providing high-quality healthcare services to our clients to ensure their well-being and satisfaction. Role Description This is a full-time on-site role for a Telesales Executive based in Delhi, India. The Telesales Executive will be responsible for reaching out to potential customers, generating leads, and converting them into sales. Daily tasks include managing customer inquiries, providing excellent customer service, supporting existing clients, and ensuring a high level of customer satisfaction. Qualifications Excellent Communication and Customer Service skills Experience in Lead Generation and Sales Strong Customer Support abilities Ability to work independently and as part of a team Proficiency in using CRM software and other sales tools Prior experience in the healthcare industry is a plus Bachelor's degree in Business, Marketing, or related field
Company Description YNB Healthcare Pvt Ltd. offers comprehensive healthcare solutions designed to meet diverse needs. The company provides 24-hour home nursing services, medical equipment rental and sales, ambulance services, and mortuary services. With a focus on timely and compassionate care, YNB Healthcare is dedicated to enhancing the well-being of individuals and families. Their services ensure a reliable and professional approach to healthcare support. Role Description This is a full-time, on-site role for an Operation Escalation Manager located in Delhi, India. The Operation Escalation Manager is responsible for managing customer escalations, ensuring customer satisfaction, and resolving issues effectively. The role involves coordinating troubleshooting and technical support efforts while maintaining clear communication with internal teams and stakeholders. The manager plays a key role in optimizing operational processes and providing timely resolution to challenges. Qualifications Proficiency in Escalations Management and a strong focus on Customer Satisfaction Excellent Communication skills for interaction with clients and internal teams Knowledge and experience in Technical Support and Troubleshooting Strong analytical and problem-solving abilities Ability to handle high-pressure situations and prioritize tasks effectively Experience in healthcare operations or a related field is a plus Bachelor's degree in Business Administration, Healthcare Management, or a relevant discipline
Company Description YNB Healthcare Pvt Ltd. offers comprehensive healthcare solutions tailored to meet diverse needs. Services include home nursing, medical equipment rental and sales, 24-hour ambulance services, and 24-hour mortuary services. The organization is dedicated to providing high-quality, accessible care and solutions around the clock. With a commitment to excellence, YNB Healthcare aims to enhance the quality of life and well-being of its clients. Role Description This is a full-time on-site role based in Delhi, India for a Telesales Specialist. The Telesales Specialist will engage with potential customers to explain and promote healthcare services, manage inbound and outbound calls, and develop strong client relationships. They will identify customer needs, provide solutions, support sales inquiries, and ensure exceptional service delivery. Active communication and sales techniques will be integral to this role. Qualifications Customer Service and Customer Support skills for addressing inquiries and delivering excellent service Strong Communication skills to connect with customers effectively and articulate solutions Sales expertise, including persuasion and relationship-building capabilities, to drive growth Ability to provide Training to colleagues or clients as needed Problem-solving mindset and adaptability to work in a dynamic and fast-paced healthcare environment Prior telesales experience or knowledge of the healthcare industry is a plus Proficiency in local languages and English is beneficial
Company Description YNB Healthcare Pvt Ltd. is a comprehensive healthcare service provider, offering a range of solutions designed to meet diverse medical needs. The company specializes in home nursing services, rental and sale of medical equipment, 24-hour ambulance services, and mortuary services. With a commitment to delivering quality care, YNB Healthcare ensures round-the-clock assistance for patients and families. The organization is dedicated to serving communities with compassion and professionalism. Role Description This is a full-time, on-site role for a Telesales Representative based in Delhi, India. The Telesales Representative will be responsible for engaging with potential and existing customers via phone to promote healthcare services and products. Primary tasks include handling customer inquiries, providing information on services, converting leads into sales, and maintaining customer satisfaction. Additionally, this role may involve providing training to new team members on product and service knowledge to enhance sales efficiency. Qualifications Strong communication and interpersonal skills Proficiency in customer service and customer support processes Sales skills with a proven ability to meet or exceed targets Experience in conducting training sessions or the ability to quickly learn and train on service-related topics Ability to work in a fast-paced environment with a focus on delivering results Familiarity with the healthcare industry or previous telesales experience is advantageous Minimum educational qualification: Graduation or Post Graduate & diploma equivalent Proficiency in local languages and English is preferred