Role – Specialist I – Implementation/ Executive Consultant/Consultant in Professional Services Group (PSG) Overview Main task of the resource would be to implement Yardi’s ERP products. Implementation Consultant will conduct the blueprint sessions with cross functional teams, collect requirements, conduct solution analysis, document business process flows, spearhead change management, serving as the company's practice leads, preparing for and conducting end-user testing. The consultant should have experience with full lifecycle implementations for cloud-based enterprise solutions. Key Responsibilities Collect requirements from end users, document process flows Conduct end user training. Work on Data migration strategy and data migration as well. Be part of cross functional teams and conduct solution analysis. Work with the Team to ensure all change management related issues are addressed i.e., training and providing relevant information for communications to all affected stakeholders. Engage in interactions with the 3rd party vendors and IT team throughout implementation. Ensure accuracy and timeliness of all requested documentation. Deliver presentations to various levels of management, as necessary. Requirements Qualified ERP Consultants/Chartered Accountants/MBA Finance/MBA Technology/Functional Consultants with working knowledge of other ERPs Strong overall functional knowledge of Finance(AR/AP/GL)/Procurement/ Investment Management/Budgeting and Forecasting/Real Estate/BFSI systems is additional advantage. Strong communication skills and the ability to understand and express complex topics. Analytical thinker with strong business acumen, ability to summarize data into clear and concise recommendations for strategic decision support. Core intelligence, willingness to learn, ownership of deliverables, flexibility, and ability to follow through on everything are essential. Comfortable in working in a fast-paced environment, driven for results. Open to travel for longer durations if applicable. Excellent written and spoken communication skills. Strong sense of integrity/ethics/trust. Adaptable and willing to work in fluid business situations. Polished and professional demeanor and appearance. Company Profile Yardi Software India Private Limited (henceforth referred to as Company) established in 2004 is a Software company based in Pune providing services to its sole customer Yardi System Inc. Yardi Systems, Inc.(YSI) established in 1984, has set the standard for high-performance software solutions and services for the real estate industry. Leading real estate organizations have chosen Yardi as their full-business real estate management solution. More than Ten million residential units and Ten billion square feet of commercial space are under management with industry-leading Yardi solutions. YSI is a product company solely dedicated to the design, development and support of real estate investment management and property management software for over 39 years. Headquarters is in Santa Barbara, California. YSI also has offices throughout North America, Europe, Asia, and Australia with total employee strength of over 9000 . The Company in Pune currently operates from four locations off Senapati Bapat Road. The current strength of the Company is over 2600 employees.. Job Location : Pune Company Website www. yardi.com
Login to apply Associate Technical Account Manager Pune, India Designation : Software Engineer Position Summary Under immediate supervision, the Associate Technical Account Manager (ATAM) provides software implementation guidance and technical support to a portfolio of assigned Yardi clients. The ATAM develops the product knowledge and technical skills required to help clients achieve success with Yardi products; assists with software implementation, configuration, and deployment; communicates product features and best practices; and resolves typical software application issues. The ATAM builds strong tactical client relationships and strives to achieve expert-level product knowledge. Essential Responsibilities Under the direction of the Team Leader or Manager, performs product implementation and conversion services for assigned clients, including analyzing operational needs and determining initial system configuration. Assists with data mapping and conversion, and user training. Utilizes internal sources to research, analyze, and work towards resolution of software functionality and reporting problems; stays on top of cases and tasks; identifies and verbalizes roadblocks. Assists with continued software integration, maintenance, and updates in collaboration with clients. Completes assigned learning plan for the product supported. Communicates product features and best practices relevant to clients in the application of Yardi products. With input from the Team Leader or Manager, responds to typical product questions, identifies when client issues require escalation and determines the appropriate support resources for problem resolution. Collaborate with internal teams to meet client needs and maintain high-level customer service standards. Identifies ancillary products and services that align with client business and operational needs and goals. Seeks opportunities to learn more about the products and industries Yardi serves. Performs other Yardi duties as assigned. Experience professionally serving customers in a technical support, sales, or retail service role. Undedtanding of the property managemnt or relevant Yardi supported industry and best practices Working knowledge of accounting practices. Basic completene in one or more of the following areas : Microsoft operating and network system operation, relational databases and SAL / PlSQL language EDUCATION/QUALIFICATIONS/EXPERIENCE - 1 - 4 Years Bachelor’s Degree : BE / BTech (CS OR IT) , BCA , BCS , BSC-CS AND/OR MBA -IT/ MBA-Finance Required Skills/Abilities Ability to learn new concepts and Yardi programs Strong written and oral communication skills Good interpersonal skills Client-centered commitment and focus Critical thinking and problem-solving skills Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with all levels of employees and clients Proficiency with Microsoft 365 desktop applications. Login to apply Back to explore jobs More like this Login to apply Location Pune, India Business Unit Global Solutions Department Consulting Practices Employment Type Employee- Full Time