Job Title: Customer Service Representative - Fresher Location: Remote Open positions: 2 About Yaper: At Yaper, we help people turn their credit cards into assets and start a second income stream. Our app allows users to use their credit cards wisely and earn rewards and cash back. Yaper was founded in the year 2019 and is based out of Gurgaon. As we continue to grow, we are looking for enthusiastic individuals to join our sales team. Job Description: We are seeking a driven and energetic Customer Service Representative (Fresher) for a full-time remote role to join our dynamic support team. This role is perfect for someone who is eager to start a career in customer service. As a Customer Service Representative, you will be responsible for handling incoming calls, addressing customer enquiries on chat, e-mail and calls, and escalating and providing solutions to customer issues. Key Responsibilities: - Handle incoming customer calls and do outbound calls for user retention. - Assist customers with enquiries about products/services. - Escalate and resolve customer issues and complaints promptly over calls/e-mail/chat. - Document and update customer records based on interactions. - Provide accurate information and support to customers. - Collaborate with team members to improve customer service. Job Requirements: - Bachelor's degree in any field. - Excellent communication skills, both verbal and written. - Quick-thinking and adept at finding solutions. - Ability to work in a fast-paced environment. - Proficient in Microsoft Office Suite and Google Workspace. - Ability to work independently and as part of a team. *Experience in the fintech industry and CRM tools (Tawk) is a plus. **Your own device and a good internet connection are a must. What We Offer: - Comprehensive training and mentorship programme. - Opportunities for career growth and development. - A supportive and collaborative team environment. - 3 months probation with a full-time offer based on performance. How to Apply: If you are excited about starting your career in customer service and are ready to join a dynamic team, we would love to hear from you.
Company Description Yaper is an innovative platform that transforms credit card usage by helping individuals turn liabilities into assets. Through strategic management of credit cards, Yaper empowers users to generate secondary income streams. With a user-focused approach, Yaper aims to revolutionize personal finance and financial freedom for its growing user base. As a Frontend Developer , you’ll work closely with the product, design, and backend teams to build high-quality, responsive web and mobile interfaces using React Native (Expo) and JavaScript . You’ll be responsible for ensuring performance, stability, and maintaining consistency across devices while writing code that’s clean, modular, and scalable. Responsibilities Build responsive user interfaces for web and mobile using React Native (Expo) and JavaScript/CSS. Collaborate with designers to convert wireframes and prototypes into production-ready screens Optimize components for performance, responsiveness, and cross-platform consistency Work with backend APIs and integrate features smoothly Identify and resolve bugs, performance bottlenecks, and UI inconsistencies Participate in code reviews and maintain high code quality standards Stay updated with the latest UI/UX trends and frontend frameworks Tech Stack Languages: JavaScript, CSS Frameworks: React Native (Expo) Backend Collaboration: Ruby on Rails APIs Database: PostgreSQL (via API integration) Infra: AWS, GitHub, Docker, Sentry Integrations: Meta, Google Analytics, WebEngage, Branch What are we looking for? 1–3 years of experience in Frontend or App Development Strong understanding of React Native and modern JavaScript (ES6+) Familiarity with RESTful APIs and Git-based workflows Good eye for UI/UX design and attention to detail Understanding of performance optimization and responsive layouts Ability to take ownership, work fast, and deliver independently Bonus: Experience with Expo , Figma , or TypeScript Personal skills we are looking for Strong communication and collaboration skills Time management and ownership mindset Hustle culture and execution-first approach Curious to learn and improve continuously Passion for writing clean, maintainable code Perks & benefits Flexible working hours Lenient leave policy (no fixed leaves — delivery matters) Annual team outing Major control over projects Competitive compensation Real startup experience and rapid learning curve How to apply (with a hack) Send your resume and portfolio or GitHub link to hr@yaper.co Pro tip: Solve this pattern and use the answer as your email subject line : 4, 8, 24, 96, 480,? (Hint: Think multiplication with a twist.) That’s your first frontend challenge.
Company Description Yaper is an innovative platform that transforms credit card usage by helping individuals turn liabilities into assets. Through strategic management of credit cards, Yaper empowers users to generate secondary income streams. With a user-focused approach, Yaper aims to revolutionize personal finance and financial freedom for its growing user base. Role Description This is a full-time on-site role for a Full Stack Engineer based in Gurugram. In this role, you will be responsible for both front-end and back-end development, ensuring seamless integration and functionality of Yaper’s platform. You will work on software development tasks, troubleshoot issues, write and test code, and collaborate with cross-functional teams to deliver optimal user experiences. This position requires hands-on involvement in creating responsive and efficient applications that align with our mission to enhance financial literacy and independence. Role Overview We’re hiring a Full Stack Engineer with 2–3 years of experience to build and scale our next-gen fintech and commerce systems. You’ll work directly with our founding and product teams to design, develop, and deploy features that impact thousands of users. Your Responsibilities Build and maintain end-to-end features across frontend and backend. Develop dynamic and responsive UIs using React Native (Expo) and JavaScript/CSS . Architect scalable APIs using Ruby on Rails . Ensure system stability, reliability, and scalability . Integrate third-party services (Meta, Google Analytics, WebEngage, Branch, Bedrock, etc.). Use AWS , Docker , and Sentry for deployment, monitoring, and debugging. Collaborate with designers, PMs, and stakeholders for high-speed execution. Write clean, modular, testable code — and care about the product as much as the code. Tech Stack Frontend: JavaScript, CSS, React Native (Expo) Backend: Ruby, Ruby on Rails Database: PostgreSQL, ElasticSearch Hosting: AWS Tools & Infra: GitHub, Sentry, Docker Integrations: Meta, Google Analytics, WebEngage, Branch, Bedrock, AI What We’re Looking For 2–3 years of professional Full Stack experience . Strong grasp of Ruby on Rails and React Native . Working knowledge of PostgreSQL , ElasticSearch , and AWS . Problem-solving mindset and attention to performance. Solid understanding of API architecture and CI/CD pipelines . Ownership mentality — we love builders, not executors. Bonus: prior app development or AI integration experience. Personal Skills We Value Communication with stakeholders Time management & reliability Hustle culture mindset — ship fast, improve faster Analytical & problem-solving ability Focus on stability and scalability Perks & Benefits Flexible working hours Lenient leave policy (no fixed leaves — task delivery matters most) Annual team outing Major control over projects Competitive compensation Fast learning environment with real product impact. Use this HACK to Get Noticed Want to skip the line? Solve this logic puzzle before applying Question: What comes next in this sequence? 1, 2, 6, 21, 88, 445,? Hint: It’s not just addition or multiplication — look at how each term relates to its position. How to Apply Send your resume, GitHub, or project links to hr@yaper.co Use only the correct answer to the above questions as your email subject line — nothing else. That’s how we’ll know you’re detail-oriented enough to join our team