XTIUM

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential. Job Description About XTIUM At XTIUM, we don’t just build IT solutions—we build careers. Our culture is designed to empower individuals to achieve their best while making a real impact. You’ll have the opportunity to connect with our leadership team, embrace challenges, and celebrate success in a dynamic, fast-paced environment. If you’re passionate, driven, and eager to grow, XTIUM is where your potential meets opportunity. Our team members are the driving force behind our success, and we’re looking for passionate, resilient individuals eager to grow and make a meaningful impact. If you’re ready to contribute and help shape the future, XTIUM is the place for you. About The Team The Professional Services team partners closely with our customers to ensure successful implementation, adoption, and ongoing value from our solutions. The team brings together deep domain expertise, technical knowledge, and a customer-first mindset to deliver high-quality outcomes, manage complex engagements, and support customers throughout their lifecycle including onboarding, repair, and upgrades to improve IT posture. About The Role This position contributes to the stability of secure enterprise systems by performing Identity & Access Management activities, facilitating the management of electronic identities per the company’s documented policies and ensuring compliance directives are successfully met. What You Will Do Ensure timely resolution of all new-hire, termination, and access change requests Manage access to systems, applications, groups, distribution lists and folders, ensuring adherence to company Security polices and PCI compliance requirements Ensure proper business approvals are gathered and documented for all access requests and changes Work to ensure that IAM initiatives are implemented in a stable and timely fashion. Follow service level agreements What Qualifies You Bachelor’s Degree and/or applicable technical experience desired Strong knowledge of Microsoft Active Directory administration Fundamental knowledge of IT Security Administration Working knowledge of IT Systems and Practices Demonstrated experience with Windows operating systems (Windows 11) and Microsoft 365 Apps for enterprise Strong understanding of access control Excellent customer service and client interaction skills Strong organizational skills with the ability to manage and prioritize multiple requests concurrently Experience using helpdesk ticket systems