XploreLogic is looking for Software Developer to join our dynamic team and embark on a rewarding career journey Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces Directing system testing and validation procedures Directing software programming and documentation development Consulting with departments or customers on project status and proposals Working with customers or departments on technical issues including software system design and maintenance Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Consulting with engineering staff to evaluate software hardware interfaces and develop specifications and performance requirements Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences Preparing reports on programming project specifications, activities, or status Conferring with project managers to obtain information on limitations or capabilities
XploreLogic is looking for UI/UX Designer to join our dynamic team and embark on a rewarding career journey Design intuitive and aesthetically pleasing user interfaces Conduct user research and wireframing processes Create prototypes and collaborate with developers Enhance user experience across digital platforms
XploreLogic is looking for Sales & Marketing Executive to join our dynamic team and embark on a rewarding career journey Drive sales efforts through marketing strategies and outreach Identify potential clients and develop pitch plans Manage campaigns, promotions, and digital visibility Ensure follow-ups and CRM updates
XploreLogic is looking for ERP Consultant to join our dynamic team and embark on a rewarding career journey Implement and configure ERP systems to meet business needs Provide training and support to end-users Troubleshoot and resolve ERP-related issues Collaborate with business and IT teams Maintain and update ERP documentation
XploreLogic is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to customer inquiries and issues promptly via email, phone, or online channels Provide technical assistance and troubleshooting for product-related problems Problem Resolution:Diagnose and resolve technical issues reported by customers, ensuring timely and effective solutions Document and track customer issues using a ticketing system Product Knowledge:Develop and maintain a deep understanding of our products and services Stay informed about updates, new features, and industry best practices Collaboration:Collaborate with cross-functional teams, including development and quality assurance, to resolve complex technical issues Provide feedback to improve product functionality based on customer interactions Documentation:Contribute to the creation and maintenance of knowledge base articles, FAQs, and other support documentation Document troubleshooting steps and resolutions for common issues Customer Education:Educate customers on product features, best practices, and self-service options Conduct training sessions or webinars to enhance customer understanding Requirements:Bachelor's degree in a relevant technical field or equivalent experience Proven experience in a technical support or customer service role Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment
XploreLogic is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Analyze business processes and identify areas for improvement using data-driven insights Develop functional requirements, process flows, and documentation for tech implementation Collaborate with stakeholders to align solutions with business goals Monitor KPIs post-implementation to evaluate effectiveness