We are looking for a Customer Support Executive. Candidate will handle both chat and inbound calls, ensuring seamless customer experience. Excellent communication skills and to manage 50% chat and 50% inbound calls (vice versa) based on needs.

We are hiring Telesales Agents for a permanent role at Futwork, where agents will be assigned to various projects based on business requirements. The ideal candidate should have experience in telecalling, sales, lead conversion, and customer engagement across multiple domains. This role offers a dynamic work environment with opportunities to gain experience in different industries while being a part of a growing organization. Role & responsibilities Call and connect with potential customers across different projects and domains.Explain product/service details and guide customers toward making informed decisions.Handle objections, build rapport, and drive successful conversions.Maintain and update the CRM with lead status, follow-ups, and conversions.Achieve and exceed daily/weekly targets based on project requirements.Collaborate with internal teams to ensure smooth customer interaction and conversion optimization.Preferred candidate profile 6 months - 3 years of experience in telesales across different industries (Ed-Tech, Finance, Healthcare, E-commerce, etc.).Strong communication, persuasion, and negotiation skills.Ability to adapt to different product offerings and sales approaches.Goal-oriented mindset with a focus on achieving targets.Experience with CRM tools is a plus.Perks and benefits Permanent Role at Futwork with project-based allocations.5 days Work from Office (WFO) & 1 day Work from Home (WFH).Rotational Week Offs based on project requirements.Fixed salary + performance-based incentives.Career growth opportunities across different domains.Training and mentorship programs to enhance sales expertise. Join Futworks Pilot Process and be part of a high-impact initiative that offers rapid career growth and learning opportunities. This is your chance to work on new, evolving projects with direct exposure to key stakeholders. Walk-In Address:date: 4th to 6th March 25Futwork 501, Jai Antariksh Commercial House, Marol Naka, Taluka, Makwana Road, Sir , Marol, Andheri East, Mumbai, Maharashtra 400059Contact Mayur- 8355967920