Wrappo Services Pvt Ltd

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Support Representative, located in Tamil Nadu, India. The Customer Support Representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about products and services, ensuring customer satisfaction, and maintaining records of customer interactions. The role also entails troubleshooting technical issues and providing prompt resolutions. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Excellent Communication skills Experience in Troubleshooting technical issues Strong problem-solving abilities and attention to detail Ability to work independently and as part of a team Proficiency in using customer support software and tools Previous experience in a similar role is a plus Bachelor's degree in a relevant field is preferred