Roles and Responsibilities – Ensure Network UP time (99.99 %) Enabling customer delight, by providing Quality services Reducing repair and maintenance cost through reduction of network Hardware failure Reduction of SDH fault, Degradation TTs., NS TT Spare Management, R&R for spares within TAT Timely implementation of Work Orders/ RA Analysis of CMO and avoid CMO due to repeated fault and corrective actions. Planning and scheduling of preventive maintenance and corrective maintenance MPLS PMT in self-presence. Monthly site audits by self and internal process audits by Internal /External Auditors. Maintaining and sustaining TL9000 QMS Analyze Fiber Index report and share actions with NMTs. (OFC/Equipments/infrastructure) Coordination with planning/ Materials/ NSG/ Vendors for new ring / Work orders/ RA implementation or ring upgradation as per scheduled.