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Workflow Automation & Agentic AI Business Analyst

Protiviti India

7 - 12 years

India

Posted:5 hours ago

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Job Description

1. Role Overview

We are seeking a versatile, hands-on Workflow Automation & Agentic AI Consultant to drive intelligent automation and digital process transformation. The successful candidate will blend strong business analysis capabilities with low-code/no-code orchestration, custom scripting, and practical Agentic AI architectures. Operating across the end-to-end transformation lifecycle, this role is responsible for identifying operational bottlenecks, architecting robust automated workflows, and implementing human-in-the-loop AI systems. The ideal professional brings deep analytical rigor, a balanced approach between deterministic automation and generative decision-making, and a strong understanding of banking operational controls.

2. Key Responsibilities

  • Lead end-to-end automation delivery across all transformation lifecycle stages: requirement analysis, solution architecture, low-code build, integration, testing, deployment, and operational support.
  • Analyze complex business workflows, document business rules and exception pathways, and translate business operational needs into scalable automation solutions.
  • Design and implement automated processes using low-code/no-code platforms (e.g., n8n, Camunda, Power Automate, UiPath) coupled with custom integration logic.
  • Architect and deploy Agentic AI solutions utilizing LLM frameworks, function/tool calling, structured data outputs, and human-in-the-loop approval workflows.
  • Develop robust scripting and API connectors using Python or JavaScript, SQL queries, and JSON payloads to bridge disparate enterprise systems.
  • Embed auditability, risk management, and maker-checker approval mechanisms into automated operational processes to ensure compliance and governance

3. Mandatory Skills

  • Business Analysis & Process Design:

    Proven background as a BA or Automation Consultant with strong capability in capturing business rules, mapping complex workflows, and designing practical automation solutions.
  • Low-Code / No-Code Orchestration:

    Hands-on development experience building robust workflows with platforms such as n8n, Camunda, Power Automate, or UiPath.
  • Technical Scripting & Integration:

    Proficient in Python or JavaScript scripting, RESTful API integrations, JSON manipulation, SQL/relational databases, and enterprise collaboration tools (Jira, Confluence).
  • Agentic AI & Intelligent Automation:

    Practical implementation understanding of Agentic AI/LLM frameworks, autonomous agents, tool/function calling, structured outputs, and knowing when to deploy deterministic automation versus AI decisioning.
  • End-to-End Delivery Ownership:

    Demonstrated capability managing complete delivery lifecycles from requirements discovery through UAT, production release, and debugging/support.
  • Analytical Problem Solving:

    Exceptional debugging, problem-solving, and communication skills to drive cross-functional alignment

4. Experience Required

  • Minimum 7 years of professional experience in business analysis, process automation, or technical consulting within financial services or enterprise technology.
  • Demonstrated track record of delivering end-to-end automation solutions combining low-code platforms, API integrations, and intelligent AI frameworks

Skills Required

Banking Sector Process development Project Python Automation Agile Workflow Uipath

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