Handle Customer Queries and Complain Via Call, Email and Chat. Maintain detailed records of customer interactions and follow up on pending issues. Provide accurate information about products, services, and policies to ensure customer satisfaction.
Handle customer queries and complaints through calls, emails, and chat support. Provide accurate information about products, services, and order status. Coordinate with internal teams (sales, logistics, and operations) to resolve issues promptly. Required Candidate profile Minimum 1 year of experience in customer support or a similar role. Strong verbal and written communication skills (English and Hindi preferred). Good problem-solving and interpersonal skills.
Company Description Workeraa specializes in connecting exceptional talent with leading organizations, making the recruitment process efficient, seamless, and impactful. Focused on building high-performing teams, we empower professionals to achieve their career aspirations. By aligning the right opportunities with the right individuals, we contribute to the success of both businesses and talents. Join Workeraa and become part of a mission-driven team embracing innovation and excellence. Role Description We are seeking a Deputy Finance Controller for a full-time, on-site position located in New Delhi. The Deputy Finance Controller will oversee financial reporting, prepare financial statements, and ensure compliance with regulatory standards. Day-to-day tasks include analyzing financial data, managing accounting operations, and supporting decision-making processes through detailed financial insights and recommendations. This role plays a key part in maintaining financial health and optimizing operational efficiency. Qualifications Proficiency in preparing and analyzing financial statements and reports Strong analytical skills and the ability to interpret complex financial data Solid knowledge and experience in finance and financial reporting Expertise in accounting principles and practices Attention to detail, organizational skills, and the ability to meet deadlines Advanced proficiency in financial software and tools Bachelor's degree in Finance, Accounting, or related field is required; a professional certification such as CPA or CFA is preferred
Company Description Workeraa is a renowned organization committed to connecting top-tier talent with leading global companies. Through innovative and efficient recruitment methods, we empower businesses to build high-performing teams and enable individuals to achieve their career aspirations. Our company stands for excellence in talent acquisition and career development, consistently delivering impactful and seamless solutions to employers and professionals alike. Role Description This is a full-time on-site role for a Finance Manager, based in New Delhi. The Finance Manager will oversee financial planning, reporting, and analysis while ensuring compliance with local regulations and organizational policies. Key responsibilities include preparing budgets, monitoring financial performance, managing accounting processes, and providing strategic financial insights to support decision-making. The role requires collaboration with cross-functional teams and efficient stakeholder communication. Qualifications Strong knowledge of Financial Planning, Budgeting, and Financial Analysis Proficiency in Accounting, Auditing, and preparing Financial Reports Understanding of Compliance, Taxation, and Regulatory Requirements Excellent Leadership and Team Management abilities Strong Analytical Thinking and Decision-Making skills Advanced proficiency in financial software and tools Bachelor's degree in Finance, Accounting, or related field (Master's/CPA certification preferred) Relevant experience in financial management, preferably in a corporate setting Effective communication and stakeholder management skills