Workday Financials Customer Accounts Support

Workday Financials Customer Accounts Support

Required SkillsWorkday Financials Customer Accounts SupportJob Description

JD - Workday Finance Operate Support Consultant with 3-4+ years of experience supporting Workday Finance in production environments.
Provide day-to-day functional support across

• Customer Accounts, Accounts Receivable processes preferably in post-go-live or migration support.
• Validate migrated customer master data, contracts, invoices, receipts, settlements, billing transactions, and account balances.

Monitor and troubleshoot transactions, business processes, integrations, configuration issues, and access-related concerns.
Investigate incidents, perform root-cause analysis, and coordinate resolutions with functional and technical teams. Troubleshoot and test integrations and EIBs, including data mapping, error handling, reprocessing, and downstream interfaces.Support month-end close, Workday releases, enhancements, testing, deployments, and post-production validation.Identify recurring issues and recommend improvements to system stability, controls, documentation, and performance.Communicate incidents, risks, impacts, status, and recommended actions to stakeholders.Strong analytical, documentation, communication, and stakeholder-management skills; Workday certification preferred.

Pay: ₹3,000,000.00 - ₹3,200,000.00 per year

Work Location: Hybrid remote in Delhi, Delhi