Here are some of the key responsibilities you'll have as a ZOHO Developer: Get to know ZOHO products and services inside and out so you can help clients make informed decisions that meet their needs. Listen carefully to clients' concerns and recommend solutions that align with their requirements. Keep track of client interactions, including recording their complaints and verifying their details. Provide exceptional customer service that exceeds expectations, and resolve any issues that arise with a professional and friendly attitude. Attend training programs provided by the organization and adhere to our company's rules and regulations. Here are some of the requirements we're looking for in a successful candidate: At least 4 years of experience working in a ZOHO admin or service role, ideally as a ZOHO Service Associate. Proficiency in Customer Relationship Management software such as Zoho, Salesforce, etc. Ability to communicate effectively with clients from different backgrounds and personalities. Excellent phone, email, and team etiquette skills, including active listening, email, and clear communication. Proficiency in the American English language. Familiarity with MS Office Tools for communication, reporting, and analysis. Excellent time management skills to prioritize tasks effectively. If you're looking for a rewarding and exciting opportunity to grow your ZOHO service skills, we encourage you to apply! Our team is passionate about helping clients, and we're looking for someone who shares that enthusiasm. Please note that White Global LLC only works with clients and employers based in the United States. To learn more about the position and begin the application process, please use our 'apply' button.
Company Description White Global LLC is a small team of highly skilled IT engineers specializing in providing IT solutions to solve business challenges. We focus on architecting and engineering scalable and high-performing software solutions to meet our clients' needs. With our tech expertise and cross-industry experience, we enable our clients to accelerate their digital transformation and create value through technology. Role Description This is a full-time remote role for a DevOps Engineer. The DevOps Engineer will be responsible for the day-to-day tasks associated with infrastructure as code (IaC), software development, continuous integration, system administration, and Linux. The DevOps Engineer will work closely with cross-functional teams to design, implement, and maintain scalable and reliable infrastructure solutions. They will also be responsible for troubleshooting and resolving infrastructure issues, as well as optimizing and automating processes. Key Responsibilities: Implement and manage CI/CD pipelines to streamline software delivery. Design, deploy, and maintain cloud infrastructure and services. Automate operational processes using configuration management tools. Monitor and optimize system performance, reliability, and scalability. Collaborate with software engineers to deploy and operate applications. Collaborate with security teams to implement and monitor security measures. Troubleshoot production issues and coordinate with the development team to streamline code deployment. Conduct systems tests for security, performance, and availability. Manage and maintain tools for configuration management, monitoring, and logging. Qualifications Strong experience in infrastructure as code (IaC), software development, and continuous integration .Bachelor’s degree in Computer Science, Engineering, or relevant field .3+ years of experience as a DevOps Engineer or similar role .Expertise in system administration and Linu xExperience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI )Proficient in scripting languages (e.g., Bash, Python, Ruby, PowerShell )Experience with containerization technologies (e.g., Docker, Kubernetes )Knowledge of cloud platforms (e.g., AWS, Azure, GCP )Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet )Ability to troubleshoot and resolve infrastructure issue sStrong problem-solving and analytical skill sExcellent communication and collaboration skill sRelevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) are a plu s Preferred Skills : Certification in AWS, Azure, or Google Clou d.Experience with microservices architecture and serverless computin g.Knowledge of security best practices for cloud and on-premises environment s.Experience with database management and SQ L.
Job Description: We are seeking a Junior Cloud Infrastructure Engineer having 1 to 2 years of experience to design, build, and deploy a secure, scalable private cloud and virtualization environment for small and medium-sized business use cases. This role will partner with the Technical Manager to execute the project end-to-end and ensure production-ready delivery. # Key Responsibilities: * Design & Build * Deploy and configure virtualization platform (VMware, Proxmox, Hyper-V, or OpenStack). * Set up core infrastructure: compute, storage, networking, and backup. * Implement monitoring, logging, and disaster recovery strategies. * Automation & Operations * Create automated VM provisioning workflows. * Configure access control, multi-tenant isolation, and usage monitoring. * Document operational runbooks and handover procedures. * Integration & Support * Work with the Technical Manager on hardware/software vendor coordination. * Test failover, high-availability, and scalability scenarios. * Provide technical validation and resolve issues during implementation. # Qualifications: * Strong hands-on experience with virtualization (VMware vSphere/ESXi, Proxmox, Hyper-V, or OpenStack). * Solid knowledge of networking (VLANs, firewalls, VPNs, load balancing). * Experience with enterprise storage (SAN/NAS, Ceph, or similar). * Familiarity with automation tools (Ansible, Terraform, scripts). * Comfortable setting up monitoring/alerting (Zabbix, Prometheus, Grafana). * Bonus: Linux server administration, containerization (Docker/Kubernetes).