Company Name : Web Minds IT Solution Location: Dangat Patil Empire, Near Navale Bridge, Pune-411041 Employment Type: Full-Time Salary Range : 12k-18k Web Minds IT Solution is a forward-thinking technology company focused on delivering innovative solutions to our clients. We are seeking a passionate and motivated Sales Executive to join our dynamic team. If you are eager to learn and grow in a stimulating environment, we want to hear from you! Responsibilities: • Identify and pursue new sales opportunities through cold calling, networking, and social media • Negotiating pricing, terms, and contracts to close deals and meet sales targets. • Build and maintain strong relationships with existing and new clients to foster long-term partnerships. • Identifying potential clients, researching market trends, and generating new leads through various methods. • Understand customer needs and present relevant solutions. • Develop sales strategies to achieve business growth targets.Maintain accurate records of calls, leads, and conversions. Requirements and skills: Proven experience as a Sales Executive or relevant role. Minimum 6 months of experience as a Sales Executive, Telecaller or in a similar role. Bachelor’s degree in Business, Marketing, or a related field. Strong communication and interpersonal skills. Excellent knowledge of MS Office. Thorough understanding of marketing and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Show more Show less
Location: Pan India (Remote, Hybrid, or On-site options available) Job Type: Full Time Experience: 3 to 10 years Job Summary: We are seeking a highly skilled and passionate React Developer with 3 to 10 years of experience to join our dynamic team. The ideal candidate will be responsible for designing, developing, and optimizing user interfaces and UI components for our web and mobile applications using the React ecosystem. Key Responsibilities: Design, develop, and maintain high-quality, scalable, and responsive user interfaces using React.js and its core principles. Translate UI/UX designs and wireframes into pixel-perfect, high-performance code. Build reusable components and front-end libraries for future use, ensuring consistency and efficiency across applications. Implement efficient state management using libraries such as Redux, React Context API, MobX, Zustand, or Recoil. Integrate with RESTful APIs, GraphQL endpoints, and other data sources to ensure seamless data flow and interactivity. Optimize application performance, addressing issues related to load times, responsiveness, and rendering across various devices and browsers. Write clean, modular, well-documented, and testable code (unit, integration, and end-to-end tests using Jest, React Testing Library, Cypress, etc.). Participate actively in the entire software development life cycle (SDLC), from requirement gathering and design to deployment and maintenance. Collaborate closely with cross-functional teams, including UI/UX designers, backend developers, product managers, and QA engineers, in an Agile environment. Conduct and participate in code reviews to maintain code quality, consistency, and adherence to best practices. Stay up-to-date with emerging trends, technologies, and best practices in the React ecosystem and broader front-end development. Mentor and provide guidance to junior developers (for candidates with 5+ years experience). Troubleshoot, debug, and resolve issues promptly to ensure a smooth and error-free user experience. Required Skills & Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). 3-8 years of hands-on experience in React.js development. Strong proficiency in JavaScript (ES6+), HTML5, and CSS3. In-depth understanding of React.js and its core concepts (JSX, components, state, props, lifecycle methods, Hooks). Experience with state management libraries (e.g., Redux, Context API). Proficiency in modern front-end build tools and bundlers (e.g., Webpack, Babel, Vite). Familiarity with RESTful APIs and experience in integrating them into React applications. Solid understanding of responsive design principles and cross-browser compatibility. Experience with version control systems, particularly Git (GitHub, GitLab, Bitbucket). Strong problem-solving, debugging, and analytical skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Ability to adapt quickly to new technologies and learn continuously. Good to Have: Experience with Typescript. Familiarity with server-side rendering (SSR) frameworks like Next.js. Knowledge of Micro-Frontend Architecture. Experience with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Familiarity with containerization technologies (Dockers, Kubernetes). Understanding of accessibility (a11y) and front-end security best practices. Experience with UI component libraries (e.g., Material-UI, Ant Design, Tailwind CSS). Prior experience in a product-based company or startup environment. Show more Show less
Key Responsibilities: Customer Interaction : Engage with customers via phone, email, chat, or other communication channels to address inquiries, resolve issues, and provide information on products and services. Issue Resolution : Analyze customer issues, identify root causes, and offer timely and accurate solutions while maintaining professionalism at all times. Product & Service Knowledge : Gain and maintain a deep understanding of the company’s products, services, and processes to provide the best possible assistance to customers. Documentation & Record Keeping : Maintain accurate records of customer interactions, including inquiries, complaints, comments, and resolutions. Update customer profiles in the CRM system. Escalation Management : Escalate unresolved issues to higher-level support teams or management as needed, ensuring follow-ups are completed. Customer Feedback : Collect and relay feedback from customers regarding product performance and service quality to assist in process improvements. Multitasking : Handle multiple tasks simultaneously, including managing customer queries while adhering to strict response times and quality standards. Provide Technical Support : If applicable, assist customers with basic troubleshooting, resolving technical issues related to products or services. Follow-Up : Ensure follow-up on customer inquiries and issues to confirm customer satisfaction. Required Skills and Qualifications: Communication Skills : Excellent verbal and written communication skills in English, with a neutral accent, suitable for dealing with US/UK customers. Problem-Solving Skills : Ability to handle difficult or complex customer inquiries and provide effective solutions. Experience : Previous experience in customer service, call center, or technical support is preferred but not mandatory for entry-level roles. Customer-Focused : A strong commitment to customer satisfaction with a positive attitude and the ability to remain calm in stressful situations. Technical Proficiency : Basic knowledge of computer systems, CRM software, and common office applications. Prior experience with helpdesk software is a plus. Cultural Sensitivity : Ability to understand and communicate effectively with customers from the US and UK, adapting your tone and style as needed. Time Management : Ability to work efficiently and meet performance metrics, including response time, resolution time, and customer satisfaction. Multitasking : Strong multitasking skills and the ability to handle a high volume of interactions with attention to detail. Interview Location: Second floor .125, Ranganath Complex, above Greenline Travels, Madi Wala, Bangalore Karnataka. Work Location: Bommanahalli
As a Customer Support Representative, you will be responsible for engaging with customers through various communication channels such as phone, email, and chat to address inquiries, resolve issues, and provide information on products and services. You will analyze customer issues, identify root causes, and offer timely solutions while maintaining a high level of professionalism. It is essential to have a deep understanding of the company's products, services, and processes to provide the best possible assistance to customers. Maintaining accurate records of customer interactions, including inquiries, complaints, and resolutions, and updating customer profiles in the CRM system will be part of your responsibilities. You will escalate unresolved issues to higher-level support teams or management as needed and ensure follow-ups are completed to confirm customer satisfaction. Collecting and relaying customer feedback regarding product performance and service quality will also be crucial to assist in process improvements. To excel in this role, you should possess excellent verbal and written communication skills in English with a neutral accent suitable for dealing with US/UK customers. Problem-solving skills are essential to handle difficult or complex customer inquiries effectively. While previous experience in customer service, call center, or technical support is preferred, it is not mandatory for entry-level positions. A strong commitment to customer satisfaction, cultural sensitivity, and the ability to remain calm in stressful situations are qualities that we value. Basic knowledge of computer systems, CRM software, and common office applications is required, with prior experience in helpdesk software being a plus. Strong time management and multitasking skills are necessary to meet performance metrics and handle a high volume of customer interactions with attention to detail. If you are looking for a role that offers a dynamic work environment and the opportunity to work with customers from the US and UK, this position is ideal for you. The interview location is on the second floor at .125, Ranganath Complex, above Greenline Travels, Madi Wala, Bangalore Karnataka, with the work location being in Bommanahalli.,