Company Description Wanderoo Creative Services is a dynamic digital agency navigating the complex world of the internet much like its namesake creature thrives in the jungle. With a team possessing a collective experience in Advertising & Content, including digital, offline, and video, Wanderoo Creative Services takes a 360º approach to brand building and campaign development. Our focused listening to customers, competition, and trends enables us to make impactful noise where it counts. We are committed to delivering comprehensive insights-driven marketing strategies. Role Description This is a full-time position for a Senior Account Manager (Client Servicing) in a hybrid role, based in Kochi, with some work-from-home flexibility. The Senior Account Manager will be responsible for managing client relationships, ensuring client satisfaction, and providing strategic recommendations. Daily tasks include coordinating with internal teams for campaign execution, ideation, monitoring project progress, managing billing, and delivering reports. Acting as the main point of contact, the Senior Account Manager will address client queries, lead meetings, and ensure timely project delivery. Qualifications 5-7+ years of experience in managing client relationships for National brands and Kerala based medium size brands Client Relationship Management and Project Management skills Experience in developing brand strategy for marketing recommendations Strong communication and presentation skills (English, Hindi, Malayalam), organizational skills and attention to detail Ability to work independently and collaboratively in a hybrid work environment Relevant experience in Advertising, Digital Marketing, or a related field Bachelor's degree in Marketing, Business, Communications, or a related field Familiarity with the Kochi market and local clients is a plus Experience with digital marketing tools such as Google Analytics, Google Ads, Meta, and LinkedIn Ads is a plus/add-on
Company Description Wanderoo Creative Services is a dynamic digital agency navigating the complex world of the internet much like its namesake creature thrives in the jungle. With collective expertise in advertising and content across digital, offline, and video, we take a 360º approach to brand building and campaign development. By closely listening to customers, competition, and trends, we help brands make impactful noise where it counts. Role Description We are looking for a Social Media Manager to join our team in Kochi (hybrid role, with some work-from-home flexibility). The Social Media Manager will lead the strategy, planning, and execution of social media campaigns across platforms like Instagram, Facebook, LinkedIn, and YouTube. You’ll be responsible for client servicing, creating engaging content calendars, coordinating with design and video teams, monitoring performance with the Media Team, engaging with communities, and optimizing campaigns for maximum impact. You will collaborate daily with clients to understand their goals, pitch content ideas, and ensure their brand voice comes alive across platforms. This is a hands-on creative + strategic role - part storyteller, part strategist, part community-builder. Key Responsibilities Develop and execute social media strategies aligned with client objectives Plan and manage monthly content calendars across multiple platforms Coordinate with internal teams (design, copy, video) to deliver timely, high-quality content Write/QC engaging copy for posts, reels, and campaigns (English + Malayalam/Hindi as needed) Track analytics, generate reports, and recommend optimizations for reach and engagement with the Media Team Stay up to date with platform trends, features, and best practices Monitor community conversations, respond to queries, and manage brand reputation online Support paid media campaigns in collaboration with the performance marketing team Qualifications 3–6 years of experience in social media management (agency experience preferred) Proven ability to grow and manage brand presence on Instagram, Facebook, and LinkedIn Strong copywriting skills with a keen eye for visual storytelling Understanding of social media metrics and experience with analytics/reporting tools Excellent communication skills (English, Malayalam; Hindi is a plus) Ability to multitask, meet deadlines, and work in a collaborative team environment Experience with Meta Ads Manager, LinkedIn Ads, or Google Analytics is a bonus Bachelor’s degree in Marketing, Communications, or related field