Walk-in || Ienergizer is hiring AM Operation For Quick Commerce Process - 10 Post

Walk-in Drive | Hiring Assistant Manager Operations Quick Commerce | Gurugram

Job Title: Assistant Manager Operations Quick Commerce
Industry: Domestic BPO / Quick Commerce Operations Location: Gurugram Open Positions: 10 Salary: 6.00 6.50 LPA

Job Summary:
We are hiring experienced and driven Assistant Manager Operations professionals for our Quick Commerce business operations. The role involves managing domestic business processes, driving operational efficiency, team management, client coordination, and ensuring smooth day-to-day process delivery.

Key Responsibilities:

• Manage end-to-end domestic business operations for Quick Commerce processes.
• Lead and supervise Team Leaders and operational teams.
• Monitor KPIs, productivity, quality, and process performance.
• Ensure SLA adherence and operational excellence.
• Prepare MIS reports and analyze operational metrics.
• Handle client communication and process escalations.
• Drive process improvements and team engagement initiatives.
• Coordinate with support functions including HR, Training, Quality, and WFM.
• Ensure compliance with company policies and operational standards.

Eligibility Criteria:

• Minimum 3 to 6 years of experience in BPO Operations / Quick Commerce / Domestic Process management.
• Prior experience as Assistant Manager Operations or Team Leader with strong team handling exposure.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving abilities.
• Good knowledge of operational metrics and reporting tools.
• Graduation mandatory.

Preferred Skills:

• Team Management
• Stakeholder Management
• Process Improvement
• KPI & SLA Management
• Client Handling
• Reporting & Analysis

Walk-in Interview Details:
Venue: Ienergizer, Plot No. 512-513, Udyog Vihar Phase 3, Sector 19, Gurugram Contact Person: Vinay HR Contact Number: 9910155221

Candidates are requested to carry:

• Updated Resume
• Passport Size Photograph
• Government ID Proof
• Last 3 Months Salary Slips

Immediate joiners will be preferred.

Regards,
HR Team Ienergizer