Walk-in || Front Office Executive / Receptionist

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide necessary documentation.
  
• Manage front office operations, including handling guest requests and resolving issues promptly.
  
• Maintain accurate records of guest interactions, transactions, and communications.
  
• Ensure efficient telephone operating procedures are followed by staff members.
  
• Provide exceptional customer service to ensure a positive guest experience.
  

Desired Candidate Profile

• 0-2 years of experience in hospitality industry or related field (front desk/receptionist activities).
  
• Strong communication skills with ability to work effectively with diverse personalities.
  
• Proficiency in computer applications such as MS Office Suite (Word, Excel) for record-keeping purposes.
  
• Ability to multitask efficiently while maintaining attention to detail.