1 - 5 years
Posted:1 week ago
What You Will Take Care Of :
- Safe children, happy days: Ensure a safe, hygienic and caring environment, with appropriate supervision, daily activities and adherence to Ipsaa's childcare standards. - Daily operations: Manage the centre's schedules, meals, housekeeping, maintenance, supplies and records. - A caring, confident team: Supervise teachers, caregivers and support staff; manage attendance, rosters, training and performance. - Parents who feel heard: Handle parent communication, feedback and concerns, ensuring timely resolution and a positive experience. - Welcoming more families: Manage enquiries, centre visits, counselling and follow-ups to increase enrolments and retain existing families. - Local outreach: Work with the central growth team on parent referrals, community engagement and promotional activities around the centre. - Financial discipline: Monitor fee collections, outstanding payments and centre expenses within the approved budget. - Reporting: Share regular updates with the Regional / Operations Head on occupancy, admissions, staffing, collections and operational issues.
- Qualifications in Education, Child Development, Hospitality or Business Management are welcome.
- Candidates from daycare, preschool, schools, hospitality, healthcare, retail, customer service, admissions or other service operations are encouraged to apply. - Experience as a centre manager, branch manager, store manager, front office manager, admissions counsellor, parent relations executive or team leader is relevant. - Prior daycare experience is preferred, but not mandatory. Candidates with transferable skills and a willingness to learn childcare operations will be considered. - Ability to manage a team, daily operations, customer relationships and enquiry follow-ups; confident communication and problem-solving skills. - Comfortable with admission targets, fee follow-ups and basic Excel or CRM reporting. - Warm, patient and responsible, with a commitment to child safety and readiness to complete required childcare and safeguarding training.
Work from Office
Full Time
Ipsaa Holdings
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