Walk-in Bengali Fresher - Experienced || Domestic Process

Hiring for customer support role banking process

HR Snigdh (8743923672)

Job Responsibilities:

• Handle inbound customer queries related to banking products and services.

• Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.

• Assist customers with account-related information, transactions, service requests, and general inquiries.

• Maintain a professional and empathetic approach during customer interactions.

• Accurately document customer conversations and update records in the system.

• Adhere to company policies, quality standards, and compliance guidelines.

Candidate Requirements:

• Graduation is mandatory.

• Fluent communication skills in Bengali and basic English/Hindi.

• Good customer service and interpersonal skills.

• Comfortable working in rotational/odd-hour shifts.

• Immediate joiners will be preferred.

Perks & Benefits:

• Attractive incentives

• Cab facilities for odd-hour shifts

• Career growth opportunities

• Training and a supportive work environment

Interested candidates can share their updated resume or WhatsApp: Snigdh (8743923672)