Walk-in || Ad Operations Associate

Role: Ad Operations Executive

Fresher

Location: Bangalore

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About MarketStar

At Regalix, A MarketStar Company, you will have the opportunity to work in a dynamic

environment that thrives on collaboration, embraces cutting-edge technologies, and

delivers impactful solutions to our clients. With a shared commitment to excellence,

innovation, and client success, we are setting new benchmarks in the market. By

leveraging Regalix's deep understanding of digital marketing strategies and MarketStar's

proven track record in driving advertising operations, we have forged a unique synergy that

propels us to the forefront of our field.

Together, we shape the future of digital advertising by providing operational excellence

and data-driven insights that enable clients to succeed.

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About the Client

The worlds largest professional networking platform.

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Role Overview

We are seeking a highly motivated Media Operations Executive / Ad Operations Executive

to join our team in Bangalore. This is a 100% backend, non-voice role focused on

supporting LinkedIn advertising operations across Marketing Solutions (LMS), Talent

Solutions (LTS), and Agency Support (LAS).

The role involves campaign setup, optimization, reporting, CRM case management, and

billing updates, ensuring accurate and timely execution to support LinkedIns operational

and revenue objectives.

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Key Skills

• Advertising Platforms: Proficiency in LinkedIn Campaign Manager Tool (CMT),

Merlin, Campaign IQ (CIQ), and familiarity with other digital platforms (Google Ads,

Facebook Ads Manager is a plus).

• Data Analysis: Ability to interpret campaign data, identify trends, and generate

actionable insights.

• CRM Expertise: Proficiency in Zendesk, Salesforce, or Microsoft Dynamics for case

management and reporting.

• Reporting & Technical Skills: Advanced Excel and PowerPoint skills to create

reports, dashboards, and presentations.

• Operational Excellence: Strong attention to detail, data accuracy, and adherence to

SLA, IRT, and quality standards.

• Problem Solving: Ability to troubleshoot issues, validate information, and escalate

complex cases when needed.

• Collaboration: Work effectively with Sales, Program Managers, and internal cross

functional teams.

• Continuous Learning: Stay updated on LinkedIn advertising operations, tools, and

best practices.

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Key Responsibilities

Common Responsibilities (All LOBs LMS, LTS, LAS)

• Manage incoming requests exclusively through CRM tools; no voice or phone

communication.

• Own cases end-to-end: intake, execution, QA, and closure.
• Maintain CRM hygiene, including documentation, tagging, and accurate status

updates.

• Generate Excel and PowerPoint reports, ensuring adherence to LinkedIn-approved

templates.

• Meet performance metrics including SLA, IRT, Utilization, Quality, and Shrinkage.
• Participate in training, coaching, and process improvement initiatives.
• Communicate updates through CRM, case chatter, or email only.

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Shift Coverage

• Rotational Shift

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Key Qualifications

• Graduate / post-graduate in any discipline.
• Strong proficiency in CRM tools, Excel, PowerPoint, and LinkedIn advertising

platforms.

• Excellent written communication skills and attention to detail.
• Comfortable working in a backend, non-voice operations role.
• Ability to work in SLA-driven, high-volume environments across global shifts.

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What’s in it for you?

• Constant learning and career growth opportunities.
• Employee-centric benefits including comprehensive health insurance, generous

leave policy, and well-being programs.

• Exposure to the world’s leading brands as clients.
• Work flexibility and a culture of recognition for high performers.
• Opportunity to be part of an organization with 60% homegrown leaders.
• Customized training programs for professional development.