Company Description Voitekk Softsol Pvt. Ltd. is a well-established company providing comprehensive business solutions, including IT infrastructure development and support, software development, and telecom solutions. Founded in 2008, we aim to combine leading-edge business strategy and IT expertise to develop efficient and effective solutions that keep businesses ahead. Our services also encompass headsets supplies, Dialer software products, networking solutions, and Business Process Management (BPM/BPO). Role Description This is a full-time, on-site role for a Training and Quality Manager located in Thane. The Training and Quality Manager will be responsible for developing and implementing training programs, monitoring and evaluating the effectiveness of training, and ensuring compliance with quality standards. The role includes designing training materials, conducting training sessions, assessing employee performance, and continuously improving training procedures based on feedback and performance metrics. Qualifications Experience in training program development and implementation Strong skills in monitoring, evaluating, and improving training effectiveness Knowledge in designing training materials and conducting training sessions Ability to assess employee performance and provide constructive feedback Excellent verbal and written communication skills Good organizational and time-management skills Ability to work independently and as part of a team Relevant experience in quality assurance and compliance is beneficial Bachelor’s degree in Human Resources, Business Administration, Education, or relevant field is preferred
Job Summary: We are looking for a skilled and experienced Network Engineer to join our IT team. The ideal candidate will be responsible for managing firewall systems, Active Directory (including domain and client machines), and ensuring seamless day-to-day IT infrastructure operations. Candidates must also have experience in managing and implementing policies and procedures aligned with ISO 27001 and ISMS compliance requirements. ⸻ Key Responsibilities: • Configure, manage, and monitor firewall systems and network security policies. • Manage Active Directory infrastructure, including domain controllers, V LAN, DNS, DHCP, and GPOs. • Perform daily network operations, system health checks, and troubleshooting. • Maintain LAN/WAN connectivity, switch and router configurations, and internet uptime. • Implement and maintain IT infrastructure security aligned with ISO 27001 and ISMS standards. • Participate in internal and external audits for compliance (ISO/ISMS). • Draft and maintain IT policies, SOPs, incident reports, and compliance documentation. • Collaborate with IT support team for hardware/software deployment and issue resolution. • Coordinate with vendors and service providers for hardware/network upgrades and maintenance.
Job Type: Full Time Experience: 0 Month to 3 Years Type: Face to Face Last Date: 05-Oct-2025 Posted on: 05-Sep-2025 Salary per month: Rs. 15000 - Rs. 25000 Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Sublocation: Thane Voitekk SoftSol Pvt. Ltd. is hiring dynamic and motivated individuals for multiple Sales & Customer Service Executive roles in the BPO domain across Real Estate, Medical Diagnostics, and Medical Product Sales processes. This role is ideal for candidates passionate about sales, customer service, and outbound calling, and who thrive in a fast-paced, target-driven environment. Show more Show less
Job Type: Full Time Experience: 6 Months to 2 Years Type: Face to Face Last Date: 17-Oct-2025 Posted on: 17-Sep-2025 Salary per month: Rs. 18000 - Rs. 25000 No. of vacancies: 100 Passout Year: 2021-2025 Gender: Both Highest qualification mark : 75% Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Skills: Sales,Time Management Key Skills Outbound Calling Lead Generation Customer Service Sales Pitching Handling Client Queries Target-Oriented Approach
As a candidate for this Full Time position, you will be responsible for the following: - Outbound Calling - Lead Generation - Customer Service - Sales Pitching - Handling Client Queries - Target-Oriented Approach The ideal candidate for this role should have the following qualifications: - Education: 12th Pass (HSE) - Experience: 6 months to 2 years - Skills: Sales, Time Management If you are looking for a dynamic work environment where you can utilize your sales skills and customer service expertise, this opportunity may be the perfect fit for you.,
Job Type: Full Time Experience: 6 Months to 2 Years Type: Face to Face Last Date: 17-Oct-2025 Posted on: 17-Sep-2025 Salary per month: Rs. 18000 - Rs. 25000 No. of vacancies: 100 Passout Year: 2021-2025 Gender: Both Highest qualification mark : 75% Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Skills: Sales,Time Management Key Skills Outbound Calling Lead Generation Customer Service Sales Pitching Handling Client Queries Target-Oriented Approach
As a Customer Service Executive at Raymond Real Estate, your role will involve handling inbound and outbound calls to generate leads for real estate projects. You will be engaging with potential customers, qualifying leads, and scheduling site visits or meetings for the sales team. It will be your responsibility to maintain a database of leads and follow up as necessary to convert them. Your focus should be on ensuring excellent customer service and maintaining professionalism throughout all interactions. Key Responsibilities: - Handle inbound and outbound calls for real estate lead generation. - Engage with potential customers to generate interest in Raymond Real Estate projects. - Qualify leads and schedule site visits or meetings for the sales team. - Maintain a database of leads and follow up as necessary to convert them. - Ensure excellent customer service and maintain professionalism throughout interactions. Qualifications Required: - Education: 12th Pass (HSE), Any Graduate Please note: This job is a Full-Time position with a monthly salary ranging from Rs. 18,000 to Rs. 25,000. The company has 99 vacancies available for this role.,
Job Type: Full Time Experience: 6 Months to 1 Years Type: Face to Face Last Date: 17-Oct-2025 Posted on: 17-Sep-2025 Salary per month: Rs. 15000 - Rs. 17000 No. of vacancies: 100 Passout Year: 2022-2026 Gender: Both Highest qualification mark : 75% Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Skills: Time Management,Telecaller Excellent communication skills Strong problem-solving abilities over the phone A high level of energy and enthusiasm.
BPO Telecaller Jobs in Maharashtra-other at Voitekk SoftSol Pvt.Ltd. Voitekk SoftSol Pvt.Ltd. Rs. 15000 - Rs. 17000 per month Maharashtra-other
As a Sales or Real Estate Executive at Voitekk SoftSol Pvt. Ltd., your role will involve lead generation and outbound sales across domains such as Dosti Premium (Real Estate) and Plix Outbound (Medical Product Sales). Key Responsibilities: - Generate leads for the Real Estate and Medical Product Sales domains - Conduct outbound sales activities to convert leads into customers Qualifications Required: - Education: 12th Pass (HSE) - Skills: Time Management Voitekk SoftSol Pvt. Ltd. is a dynamic and goal-oriented company operating in Thane West, seeking Sales or Real Estate Executives to join their BPO operations.,
Job Type: Full Time Experience: 6 Months to 2 Years Type: Face to Face Last Date: 17-Oct-2025 Posted on: 17-Sep-2025 Salary per month: Rs. 18000 - Rs. 25000 No. of vacancies: 100 Passout Year: 2021-2025 Gender: Both Highest qualification mark : 75% Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Skills: Sales,Time Management Key Skills Outbound Calling Lead Generation Customer Service Sales Pitching Handling Client Queries Target-Oriented Approach
BPO Telecaller Jobs in Maharashtra-other at Voitekk SoftSol Pvt.Ltd. Voitekk SoftSol Pvt.Ltd. Rs. 15000 - Rs. 17000 per month Maharashtra-other
Sales/Real Estate Executive Jobs in Mumbai at Voitekk SoftSol Pvt. Ltd. Voitekk SoftSol Pvt. Ltd. Rs. 15000 - Rs. 22000 per month Mumbai
Job Type: Full Time Experience: 0 Month to 3 Years Type: Face to Face Last Date: 02-Nov-2025 Posted on: 03-Oct-2025 Salary per month: Rs. 15000 - Rs. 22000 Education: 12th Pass (HSE) Branch: 12th Pass (HSE)-12thpass Sublocation: Thane Sales/Real Estate Executive at Voitekk SoftSol, Thane West. Onsite, Mon-Sat, 10 AM7 PM. Handle inbound/outbound sales, generate leads, achieve targets. Salary ?1522K + incentives.
Company Description Voitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined leading-edge business strategy and IT knowledge to develop efficient and effective solutions, keeping businesses one step ahead. Role Description This is a full-time on-site role for a Team Lead located in Thane. The Team Lead will be responsible for overseeing project management, leading a team of professionals, ensuring timely execution of projects, and maintaining communication with clients and stakeholders. The role entails monitoring daily operations, providing technical support, and ensuring the team's adherence to company policies and objectives. The Team Lead will also be responsible for mentoring and training team members. Qualifications Minimum 2 years experience as a Team Leader Project management and leadership skills Experience in Lead Generation & Sales Excellent communication and interpersonal skills Problem-solving and decision-making abilities Ability to work on-site in Thane
🧠 **Core Skills** 1. **Process Knowledge** * Strong understanding of outbound calling operations (lead generation, cold calling, upselling, renewals, surveys, etc.) * Familiarity with CRM tools, dialer systems, and campaign management. 2. **Communication Skills** * Excellent verbal and written communication. * Ability to motivate and influence teams through clear, concise, and assertive communication. * Active listening and persuasive selling ability. 3. **Analytical & Reporting Skills** * Ability to analyze daily/weekly performance metrics (conversion %, talk time, connect rate, lead utilization, etc.) * Proficiency in preparing MIS reports and dashboards for management review. 👥 **People Management Skills** 1. **Team Handling** * Managing a team of 10–20 outbound associates. * Driving daily productivity, adherence, and performance discipline. * Scheduling and roster management. 2. **Coaching & Development** * Conducting regular call audits, feedback sessions, and performance reviews. * Identifying training needs and coordinating refreshers. 3. **Motivation & Engagement** * Maintaining high morale, recognizing performers, and addressing grievances promptly. 📈 **Performance & Target Management** 1. **Target Achievement** * Ensuring daily/weekly/monthly sales or conversion targets are met. * Monitoring KPIs: conversion %, AHT, QA score, adherence, and attendance. 2. **Performance Improvement** * Driving productivity through structured call monitoring and interventions. * Implementing action plans for low performers. 🧩 **Operational & Technical Skills** 1. **Dialer & CRM Proficiency** * Hands-on with auto/manual dialers (e.g., Ameyo, Genesys, Exotel). * CRM data hygiene, disposition tagging, and lead follow-up. 2. **Excel & Reporting** * Intermediate to advanced Excel (pivot tables, lookups, dashboards). * Daily/weekly reporting on leads, connects, and outcomes. 3. **Compliance & Quality** * Adhering to call scripts, Do Not Disturb (DND) norms, and data privacy rules. * Ensuring high QA scores through regular calibrations. 💡 **Behavioral & Leadership Traits** * Result-oriented and self-driven. * Strong decision-making and problem-solving skills. * Ability to work under pressure and handle escalations. * Flexible and adaptive to process or campaign changes. * Positive attitude and strong work ethics. ****Minimum 2 years experience as Team Leader**