Business Development & Leasing Brand analysis, catchment analysis, and market analysis to continually review the strategic positioning of the centre with the management team Identifying prospective tenants / retailers and setting meetings for leasing of retail spaces and kiosks. Support any other strategic revenue generating sales initiatives for the centre. Conduct presentations and site visits for prospective tenants/ retailers Developing attractive leasing packages, negotiating and closure of the deals Ensuring all leasing targets are timely achieved as per the assigned retail categories / leasing plan Lease documentation & fit out coordination Follow up with the tenant/ retailer for the documentation related to the space. Coordinate with legal team to conclude on the contract clauses and taking a final signoff from the tenant / retailer on the contract. Register lease agreements before store opening. Work with the tenant coordination team in transitioning from the executed contract through to the handover of tenant spaces and commencement of fit out, through to trading. Ensuring the delivery condition of each tenant/ retailer is met. MIS, Reporting and Maintaining Relationships Create tenants / retailers profile and update internal databases for each tenant category. Prepare weekly, monthly & quarterly reports on the status and performance of leasing activities. Manage relationship with all tenants / retailer. Establish and maintain effective working relationship with IPCs (International Property Consultants) and local channel partners. Maintain working relationship with sales and marketing personnel across other centres of the VR portfolio Self-Development Ensure timely updation of the required skills; Attending relevant forums / seminar for market updates / intelligence;
Opportunity Besides an attractive remuneration package, working for VRSA gives you the opportunity to join a high-growth platform that is leading the transformation of Indias urban built environment. In this role, you will be responsible for conceptualizing and overseeing execution of offline and online marketing activities / events, promotions and commercialization, ensure VR brand visibility, footfall management and achieving marketing revenue targets at the centre. Core Responsibilities Lease documentation & fit out coordination Coordinate with legal team to conclude on the contract clauses and taking a final signoff from the tenant / retailer on the contract. Support leasing team in registering lease agreements before store opening. • Ensure the tenant compliance with the fit-out guidelines and necessary documentation is in place before the tenant starts trading. • Coordinates tenants move-in and move-outs, and walks-through spaces with the tenants. Responsible for the ADSR implementation, coordination with agency, handling escalations etc. • Ensure Companys design standards are executed as approved. This can relate to marketing event set ups, shop fronts, tenants visual merchandising etc. • Ensuring weekly fit-out updates are ready Tenant Performance & Partnerships Play an active role in collections from tenants for all outstanding invoices and getting them cleared within stipulated timelines, including collection of Gift Vouchers etc. • Audit management - Store front audits, brand & Store & safety audits, retailer statutory compliance audits and Fire & Safety Audit. Conducting regular meetings with store managers & area managers to understand & discuss their business & other critical operational issues. • Ensuring the stores are well stocked and updated in relation to competition. Coordinating with marketing team and retailers for the low performing brands, designing marketing strategies for them, designing category promotions. • Act as an effective liaison between tenants and management by communicating proper information and ensuring tenant requests are responded to in a timely and professional manner. • Ensures the services are provided in compliance with the policies, procedures, regulations and contractual obligations and standards. • Maintaining retailer files and history cards, need to update this with tenant issues. • Arranging tenant awards, retailer satisfaction survey, quarterly trainings for retailers for enhancing sales and standards or other similar initiatives to ensure retail staff is motivated at all times. MIS, Reporting Preparing TD report & sales analysis of operational stores in the centre. Timely preparation of the reports tracking the trading density and benchmarking performance with the external market, TD and OC analysis YOY (retailer category wise); • Complete database management in terms of retailer contact information. Self-Development Ensure timely updating of the required skills. Attending relevant forums / seminar for market updates / intelligence; Qualifications / Experience Required 3-5 years in retail community centre / shopping centre marketing MBA or equivalent degree in marketing Preferred Qualities Attention to detail Excellent time management and organizational skills Strong work ethic, intense drive, and initiative for quality and customer service. Ability to act and operate independently with minimal daily direction Ability to identify and resolve problems and develop alternative solutions on time Good interpersonal skills
Designation Assistant Manager Finance & Accounts Function(s) Finance & Accounts Reporting To Finance Controller Start Date ASAP Location VR Punjab Remuneration Highly competitive About VR South Asia: Sponsored by The Xander Group, VR South Asia (VR) is a leading integrated urban development and operating platform that designs, develops, owns and operates community-oriented lifestyle centers across India. VR's current portfolio comprises more than 14 million sqft. spread across six operational flagship centres - VR Chennai, VR Bengaluru, VR Punjab, VR Nagpur, VR Surat and VR Ambarsar, and two gateway projects under development in Delhi and Mumbai. Over the last 17 years, VR has redefined the spatial retail experience for consumers by delivering innovative centres that seamlessly integrate shopping, hospitality, food & beverage, flexible working and living, and leisure and entertainment. These award-winning lifestyle centres are designed and operated by VR as social hubs that are ‘Connecting Communities©’, generating thousands of new jobs and contributing significantly to regional economies, while celebrating local culture and heritage, and enhancing the overall brand image of the host city. About the Opportunity: Besides an attractive remuneration package, working for VRSA gives you the opportunity to join a high- growth platform that is leading the transformation of India’s urban built environment. In this role, you will be responsible for conceptualizing and overseeing execution of offline and online marketing activities / events, promotions and commercialization, ensure VR brand visibility, footfall management and achieving marketing revenue targets at the centre. Core Responsibilities: Accounts Receivable, Accounts Payable and Purchase Oversee timely raising of the vendor invoices (receivables), collection and revenue reconciliation reports; Make necessary recommendations to improve quality of invoicing, time lag and collection procedures; Prepare weekly & monthly MIS for controlling of debtors & expenses, prepare debtors ageing & follow-up for payments; Prepare reports and analyzes trends in cash collection, and direct bill revenue; Ascertaining the fund requirements after careful analysis of budget and plans; defining disbursement plan based on functional requirements; Oversee proper accounting entries / posting are passed in the ERP (Yardi); Oversee reconciliation of bank, debtors & creditors, handling of the staff imprest and advance payments; Oversee GV purchase and inventory, ensure all purchases are as per SOP Statutory Compliance and Audit Management Managing timely preparation and presentation of statutory books of accounts ensuring conformance to regulatory accounting standards; Maintenance of statutory books of accounts in compliant with Indian and IndAS in compliance with all local and VR Corporate accounting requirements; Ensuring timely filing of returns such as TDS, GST, Income Tax and Professional Tax as per the relevant acts & interfacing with Tax Auditors and regulatory authorities for assessments and remittances; Track and manage ongoing direct & indirect tax assessments in co-ordination with local tax consultants; Keeping track of all applicable statutory registration and ensure timely renewal of the same wherever applicable; Ensure timely submission of the essential reports to the Bankers; Manage internal & external audits – Statutory audits, IndAS audits and Tax audits; Oversee Asset management; Oversee general insurance management for the shopping center; Ensure timely resolution to the red flags raised in the audits and necessary reporting to the management; Financial Reporting Ensure monthly closing of the financial records and necessary reporting; Managing timely preparation and presentation of financial statements, annual reports and ensure conformance to regulatory accounting standards; Present periodic financial statements through Balance Sheet account & P&L account review and reconciliation to identify and manage risks; Reports - Debtors report, CAPEX, OPEX, Asset management, Quarterly Reports, etc.; Qualification and Experience required Inter CA / Bachelor Degree & Master Degree in Commerce. (Inter CA /B. Com & M. Com/MBA in finance),with 5-8 years relevant experience. Preferred Qualities and Skills Leadership skills Problem Solving Skills Attention to details Integrity, strong work ethic, intense drive, and initiative for quality. Excellent written and oral communication skills. Good interpersonal skill VRSA is an equal opportunity employer. All aspects of employment, including decisions to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, gender, sexual orientation or gender identity.Role & responsibilities Preferred candidate profile
Role & responsibilities Event Partnerships : Identify, negotiate, and manage collaborations with brands, venues, and organizations for co-hosted events and activations min 30 by March 2026 Influencer Relations : Scout, onboard, and manage relationships with local and national influencers across social media platforms Campaign Management : Develop and execute integrated campaigns combining events and influencer marketing to maximize reach and engagement Contract Management : Handle partnership agreements, deliverables tracking, and performance metrics Content Coordination : Work with partners to create compelling content that aligns with brand guidelines and campaign objectives
Position / Job Title Sr. Manager Business Operations Function Business Operations Reporting To (Title) Vice President-Business Operations Location Mohali Remuneration Highly Competitive Start Date ASAP About Virtuous Retail South Asia - Sponsored by The Xander Group, VR South Asia (VR) is a leading integrated urban development and operating platform that designs, develops, owns and operates community-oriented lifestyle centers across India. VR's current portfolio comprises more than 14 million sqft. spread across six operational flagship centres - VR Chennai, VR Bengaluru, VR Punjab, VR Nagpur, VR Surat and VR Ambarsar, and two gateway projects under development in Delhi and Mumbai. Over the last 17 years, VR has redefined the spatial retail experience for consumers by delivering innovative centres that seamlessly integrate shopping, hospitality, food & beverage, flexible working and living, and leisure and entertainment. These award-winning lifestyle centres are designed and operated by VR as social hubs that are Connecting Communities, generating thousands of new jobs and contributing significantly to regional economies, while celebrating local culture and heritage, and enhancing the overall brand image of the host city. Opportunity Besides an attractive remuneration package, working for VRSA gives you the opportunity to join a high growth platform that is leading the transformation of Indias urban built environment. In this multi-faceted role, you will be working directly with the companys senior leadership, and will get be responsible for operational efficiencies and cost optimisation for VR Bengaluru, with a focus on the retail component of the asset. Core Responsibilities Accountability Supporting Actions • Lead the business operations team via executing and coordinating sound strategies towards achieving the budgets; • Ensure the operational SOPs are in place and the guidelines are adhered by all departments, service providers and/or tenants; • Drive the implementation of Asset Enhance Initiatives (AEI), which could involve centre expansion, refurbishments/repurposing spaces, and other strategic initiatives at the centre; Business Operations • Ensure all tenant/ retailer/service provider documentation are in place as per pre-defined SOPs; • Follow legal procedures with respect to mall operations and tenant interactions; • Support all tenants, departments and vendors to remain fully compliant (labour, building permissions, pollution control, water, fire inspections, property tax etc.) and liaison with civic agencies to ensure smooth operations of facilities; • Work with the tenant coordination team in transitioning from the executed contract through to the handover of tenant spaces and commencement of fit out, through to trading; • Conduct frequent retailer audits (store front audits, brand & store & safety audits, retailer statutory compliance audits, fire & safety audit, etc.); • Conduct regular meetings with store managers & area managers to understand & discuss business & other critical operational issues; • Manage tenant survey and retailer research and satisfaction survey; • Responsible for the ADSR implementation, coordination with agency, handling escalations etc.; • Perform routine inspection of the property to ensure that all vendors appointed for property management are adhering to SLAs and day to day operations of mall are well taken care of; • Support the facility manager and/or service provider for facilities management for any support related to operational efficiencies, liaison, etc. Escalate any non-performance and/or compliance issues to the central SPOC managing all facility management vendors. • Ensuring monthly collections against billing for the month to retailers • Reconciliation of the brand accounts through coordination with the deployed outsourced agency. • Collection of outstanding dues Sales and Marketing Support • Support execution of leasing activities of both new and renewals across all categories including: Anchors, line units, F&B and leisure; • Support sales & marketing team to ensure successful leasing of promotional spaces to garner revenue; • Oversee implementation of ATL, BTL, TTL, Guerilla marketing campaigns and brand strategies. Relationship Management • Maintain effective relationship with government and other agencies for obtaining various clearances, approvals; • Develop and maintain a long term beneficial relationship with all existing tenants a to ensure continued and future business; • To ensure smooth and positive relationship with the tenants, suppliers and contractors; • Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations; • Oversee / hold vendor / tenant meeting at regular intervals; MIS, Reporting • Forecasting operating budgets for the centre and ensure the set operating budgets are met; • Maximizing NOI through a deliberate process of increasing all potential income sources, while controlling expenses; • Prepare TD report & sales analysis of operational stores in the centre, benchmark performance with the external market, TD and OC analysis YOY (retailer category wise); • Work with relevant vendors and finance team on debtors ageing analysis, budget variance analysis; • Monthly monitoring of tenants rental arrears to ensure they are kept to a minimum; • Budget management of campaigns in line with overall marketing budget and event wise ROI analysis; • Monthly / quarterly presentation to the management on overall mall management. • Ensure effective execution of the team members KRAs / KPIs; • Provide timely resolution / guidance when required; Team and Self Development • Ensure good team discipline in terms of adherence to companys policies, attendance as well as punctuality; • Ensure timely updation of the required skills; • Attending relevant forums / seminars for market updates / intelligence. Qualifications / Experience Required Masters degree in operations or business management (or a similar relevant qualification) 10-15 years' relevant experience, including at least 5-10 years in shopping centre / hospitality projects Preferred Qualities Leadership skills Attention to detail Excellent time management and organizational skills Strong work ethic, intense drive, and initiative for quality and customer service. Ability to act and operate independently with minimal daily direction Ability to identify and resolve problems and develop alternative solutions on time Good interpersonal skills VRSA is an equal opportunity employer. All aspects of employment, including decisions to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, gender, sexual orientation or gender identity.
Position / Job Title General Manager Business Operations Designation & Level General Manager Function Business Operations Location VR Ambarsar, Amritsar Date Immediate joining About Virtuous Retail South Asia Headquartered in Singapore, Virtuous Retail South Asia Pvt. Ltd. (VRSA) is the only institutionally backed integrated retail platform that designs, develops, owns, and manages community-oriented lifestyle centers across India. VRSA's current pan-India portfolio is more than 13 million sqft., with six operational flagship centres - VR Chennai, VR Bengaluru, VR Punjab, VR Nagpur, VR Surat and VR Ambarsar, and two projects under development in Delhi and Mumbai. Over the last 15 years, VRSA has redefined the spatial retail experience for consumers by delivering innovative centres that seamlessly integrate shopping, hospitality, food, leisure, and entertainment. These award-winning lifestyle centres are designed and operated by Virtuous Retail as social hubs that are ‘Connecting Communities©’, contributing significantly to India’s economy, and enhancing the overall brand image of the city they are located in by celebrating the local culture. Role Purpose The position will be responsible for Operations & Retail Relations management and positioning of the Shopping Centre (Retail Vertical); providing support and setting higher benchmarks in line with the Virtuous Retails’ Visions and Mission ensuring the long-term business goals are achieved. Core Responsibilities Accountability Supporting Actions Budgeting (planning & administration) and setting policies & procedures Forecasting financial operating budgets for the operations department and ensure the set CAM budgets are adhered; Oversee the Heads of Department for functions like Housekeeping, Security & Safety, Retail Relations etc. to formulate an overall plan and strategies for execution and monitoring for all departments with an aim to achieve the set objectives. Ensure the shopping centre management SOPs are in place and the guidelines are adhered by all the departments; Ensuring the reporting and escalation matrix is in place and adhered to; Operations Management Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution; Work closely with the Operations team to ensure building facilities engineering and conservancy services such as maintenance works, security, housekeeping, landscaping and parking are coordinated effectively; Perform routine inspection of the shopping centre to ensure that the day to day operations of mall are well monitored and taken care of; Drive the implementation of the Asset Enhance Initiatives (AEI). Follow legal procedures with respect to mall operations and tenant interactions; Oversee compliance (water and waste management, fire inspections etc.) and liaison with civic agencies to ensure smooth operations of facilities; Ensure timely audits and 100% statutory compliance of all labour related matters of third party outsourced manpower. Coordination and management of functions Manage, supervise and direct subordinates to ensure that their respective functions are performed diligently, efficiently and effectively; Integrate all department functions to achieve a smooth operation; Develop and maintain professional standards within the shopping centre management team and to maintain the integrity of all systems and reports; Develop and maintain close and productive working relationships among key departments in the centre; Financial Reviews Monthly monitoring of outsourced vendors performance to ensure that they are delivering as per defined SLA’s; Financial operations including budgeting, cash flow planning, feasibility studies, control of assets, budget monitoring; Retail Relations Management Develop and maintain a long-term beneficial relationship with all existing tenants a to ensure continued and future business; To ensure smooth and positive relationship with the tenants, suppliers and contractors; Ensuring that VR's corporate and Design standards are executed as per approved SOP; Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations; Oversee / hold vendor / tenant meeting at regular intervals; MIS, Reporting Budget planning and impact analysis. Prepare weekly and monthly reports on budgets and other relevant details; Monthly / quarterly presentation to the Centre Head on overall mall management operations and updates; Team Management Ensure effective execution of the team members KRAs / KPIs; Provide timely resolution / guidance when required; Establish rapport with subordinates, create and maintain department morale and build team efforts to achieve excellent results. Ensure good team discipline in terms of adherence to company’s policies, attendance as well as punctuality. Team and Self-Development Ensure timely updation of the required skills; Attending relevant forums / seminar for market updates / intelligence; Preferred Qualities and Skills Leadership Skills Possess decision making abilities to achieve the organization’s objectives Aptitude to adapt / flair to embrace change / learning agility Confident and self-assured Leader Enjoy credibility to positively influence others Impeccable integrity and high personal ethics. Analytical Skills Have strong analytical and problem-solving skills Entrepreneurial, be a self-starter with high-energy levels Possess strategic thinking skills to conceptualize and promote Finance best practices Result orientated and able to focus on team priorities and change management Working Style Have the ability to collaborate across multiple stakeholders and be comfortable in a matrix reporting structure Agility Strong interpersonal skills Communication Skills Have strong verbal and written communications skill Possess excellent presentation skills Qualifications Must have 10+ years of progressive experience in Operations, including minimum 2 years in a leadership role. Preferably from a high growth organization from Retail Shopping Centres, Retail, Hospitality and Consumer Service / Facing organisations. Proven ability to identify and develop robust plans for profitable business growth. Effective management, training and development of a large team. Strong ability to negotiate with and manage key accounts and partners successfully. The equivalent of a bachelor’s degree in Hospitality - an MBA would be desirable. VRSA is an equal opportunity employer. All aspects of employment, including decisions to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, gender, sexual orientation or gender identity. Role & responsibilities Preferred candidate profile
Position / Job Title Executive/Sr. Executive Sales & Marketing Designation & Level Executive Function Sales & Marketing Location Mohali Date Immediate Joining About Virtuous Retail South Asia Sponsored by The Xander Group, VR South Asia (VR) is a leading integrated urban development and operating platform that designs, develops, owns and operates community-oriented lifestyle centers across India. VR's current portfolio comprises more than 14 million sqft. spread across six operational flagship centres - VR Chennai, VR Bengaluru, VR Punjab, VR Nagpur, VR Surat and VR Ambarsar, and two gateway projects under development in Delhi and Mumbai. Over the last 17 years, VR has redefined the spatial retail experience for consumers by delivering innovative centres that seamlessly integrate shopping, hospitality, food & beverage, flexible working and living, and leisure and entertainment. These award-winning lifestyle centres are designed and operated by VR as social hubs that are Connecting Communities, generating thousands of new jobs and contributing significantly to regional economies, while celebrating local culture and heritage, and enhancing the overall brand image of the host city. Role & responsibilities - About the Opportunity Besides an attractive remuneration package, working for VR gives you the opportunity to join a high growth platform that is leading the transformation of Indias urban built environment. In this role, you will be responsible for execution of offline and online marketing activities / events, managing digital marketing and social media handles, promotions and commercialization, ensure VR brand visibility, footfall management and achieving marketing revenue targets at the centre. Accountability Supporting Actions Marketing & commercialization 1.Oversee the centre's online presence across various digital platforms, including website, social media, email marketing, and online advertising. 2. Analysing marketing data and metrics to track campaign performance and make data-driven decisions to optimize results. 3. Staying updated with the latest trends and best practices in marketing to continually improve Center's marketing efforts and drive business growth. 4. Responsible to support the Lead sales manager by conducting market survey monthly. 5. Observation of on going and upcoming marketing activities of retailers and coordinate for required tip up including monthly updates of the same brand wise Relationship Management 6. Customer service feedback data collection and record of the same through outsourced agency team attends help desk. 7. Check list of events and their execution modus operandi and post feedback analysis of customer footfall. 1. Effectively manage relationship with all the vendors / tenants; 2. Develop individual marketing campaigns for retailers as required 3. Maintain effective relationship with creative, PR, social media agencies and vendors event production, mall decor, printing etc.; 4. Information and updating of marketing activities of VRP & retailers to each other as connectivity. MIS, Reporting 1. Prepare weekly and monthly reports on the status and performance of marketing activities; 2. Weekly / Monthly presentation to the management on overall sales & marketing function Preferred Qualities and Skills • Excellent organizational and time-management skills • A team player with leadership abilities • Strong work ethic, intense drive, and initiative for service delivery. • Excellent written and oral communication skills. • Excellent negotiation and problem-solving skills VR is an equal opportunity employer. All aspects of employment, including decisions to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, gender, sexual orientation or gender identity.
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