*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Location: Work from Home (India) Shift Timing: Night Shift (US Hours) Job Type: Contract About the Role: We are hiring BPO Specialists for a remote contract role to support projects during US business hours. This opportunity is ideal for individuals with prior BPO experience, strong English communication skills and excellent typing skills . ________________________________ Key Responsibilities: Handle inbound and outbound customer interactions via email or chat Provide accurate, timely and helpful responses to customer queries Follow standard procedures and scripts when handling different topics Review, tag, and annotate data sets based on project-specific guidelines Maintain high accuracy and consistency in data labeling tasks Follow workflows and quality standards defined by the project team Work with internal tools and platforms to process and review data Meet daily productivity and quality targets ________________________________ Requirements: Excellent written English and comprehension skills Minimum 1-2 years of BPO experience, Experience working with US or UK clients is a plus Typing speed of 45+ WPM with high accuracy Strong attention to detail and ability to follow written instructions Must have a personal laptop/desktop with webcam Reliable internet connection (minimum 40 Mbps) Availability to work night shifts (US timings) ________________________________ Important: This is a contractual role and candidates must have their own equipment and be comfortable working in night shifts. Only candidates meeting the typing and tech requirements will be considered. Show more Show less

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Location: Work from Home (Anywhere in India) Type: Contractor – Long-Term Compensation: ₹200 per hour Workload: Approx. 100–150 hours per month Shift: 06:30 pm - 3:30 AM IST (5-6 hours of work between this time) About the Role: We are seeking experienced BPO Quality Analysts (QA) to join our team as a remote contractor. The ideal candidate will have prior experience in quality monitoring, performance evaluation and feedback delivery within a BPO environment. This role is key to ensuring consistent service quality and driving process improvements across voice and/or non-voice customer support teams. Key Responsibilities: Monitor inbound and outbound customer interactions (chat, email, data entry, data tagging etc) for quality assurance Evaluate agent performance against quality standards and SOPs Provide structured and constructive feedback to agents and team leaders Identify common errors or process gaps and suggest actionable improvements Prepare QA reports, summaries and performance dashboards Collaborate with operations and training teams to improve overall service quality Ensure compliance with customer service KPIs, tone, accuracy, and policy adherence Required Qualifications: Minimum 1-2 years of experience as a QA in a BPO environment (voice/non-voice) Strong understanding of QA frameworks, scoring methods and performance metrics Excellent listening, analytical and communication skills Ability to work independently and manage feedback delivery remotely System & Connectivity Requirements: A personal laptop/desktop running Windows 11 or above Minimum 8 GB RAM , i5 or Ryzen 5 processor (or equivalent and above) Stable broadband internet connection (minimum 30 Mbps) Functional headset and webcam Show more Show less

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Job Title: Contract-Based BPO Trainer (Work from Home) Job Description: We are looking for experienced trainers to join our team on a contract basis . This is a work-from-home opportunity and candidates must be comfortable working in different shifts (US, UK, Canada, Mexico, India etc.). Key Requirements: ✅ Minimum 3 years of training experience (mandatory) – Do not apply if you do not meet this requirement. ✅ Strong English fluency – both spoken and written. ✅ Ability to design and deliver training programs using PowerPoint, PDF and other digital tools. ✅ Must have your own laptop and a stable internet connection. ✅ Experience in virtual training and using online learning platforms is a plus. ✅ Strong communication, presentation and engagement skills. Key Responsibilities: Develop and deliver training sessions based on client requirements. Design structured training materials (PPTs, PDFs, modules, etc.). Conduct interactive online training sessions for Indian & International audiences. Evaluate trainee progress and provide feedback for improvement. Adapt training content for different time zones and learning styles. This is a remote, contract-based role , ideal for trainers who are flexible with shifts and have a passion for teaching. 📩 Apply only if you meet all the above criteria.

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Are you a skilled communicator with BPO experience? Join us as a Voice Support Specialist working remotely during US business hours. If you're comfortable taking live calls, solving customer issues in real time, and working night shifts, we’d love to hear from you! Key Responsibilities Handle inbound and outbound calls to assist customers with queries or concerns Deliver clear, helpful, and courteous communication on every call Follow call scripts and SOPs for consistent customer service Accurately document call outcomes and customer interactions Collaborate with internal teams when escalation or follow-up is required Maintain high levels of customer satisfaction, call quality and responsiveness Meet daily targets for call handling time, quality and resolution rates Requirements Excellent spoken English and comprehension skills is a must Minimum 1-2 years of BPO voice support experience Experience with US/UK-based clients is a plus Clear and professional telephone etiquette Typing speed of 45+ WPM with accuracy (for call documentation) Own laptop/desktop with webcam and Windows 11 Reliable internet connection (minimum 40 Mbps) Comfortable working night shifts (US time zones) Important Notes This is a contractual, remote position You must have your own equipment and be fully set up to work from home Candidates must meet the typing, tech, and shift requirements to be considered

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Location: Work from Home (Anywhere in India) Type: Contractor – Long-Term Compensation: ₹200 per hour Workload: Approx. 100–150 hours per month Shift: 06:30 pm - 3:30 AM IST (5-6 hours of work between this time) About the Role: We are seeking experienced BPO Quality Analysts (QA) to join our team as a remote contractor. The ideal candidate will have prior experience in quality monitoring, performance evaluation and feedback delivery within a BPO environment. This role is key to ensuring consistent service quality and driving process improvements across voice and/or non-voice customer support teams. Key Responsibilities: Monitor inbound and outbound customer interactions (chat, email, data entry, data tagging etc) for quality assurance Evaluate agent performance against quality standards and SOPs Provide structured and constructive feedback to agents and team leaders Identify common errors or process gaps and suggest actionable improvements Prepare QA reports, summaries and performance dashboards Collaborate with operations and training teams to improve overall service quality Ensure compliance with customer service KPIs, tone, accuracy, and policy adherence Required Qualifications: Minimum 1-2 years of experience as a QA in a BPO environment (voice/non-voice) Strong understanding of QA frameworks, scoring methods and performance metrics Excellent listening, analytical and communication skills Ability to work independently and manage feedback delivery remotely System & Connectivity Requirements: A personal laptop/desktop running Windows 11 or above Minimum 8 GB RAM , i5 or Ryzen 5 processor (or equivalent and above) Stable broadband internet connection (minimum 30 Mbps) Functional headset and webcam

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Job Title: Contract-Based BPO Trainer (Work from Home) - Rs 275/hour Job Description: We are looking for experienced trainers to join our team on a contract basis . This is a work-from-home opportunity and candidates must be comfortable working in different shifts (US, UK, Canada, Mexico, India etc.). Key Requirements: ✅ Minimum 3 years of training experience (mandatory) – Do not apply if you do not meet this requirement. ✅ Strong English fluency – both spoken and written. ✅ Ability to design and deliver training programs using PowerPoint, PDF and other digital tools. ✅ Must have your own laptop and a stable internet connection. ✅ Experience in virtual training and using online learning platforms is a plus. ✅ Strong communication, presentation and engagement skills. Key Responsibilities: Develop and deliver training sessions based on client requirements. Design structured training materials (PPTs, PDFs, modules, etc.). Conduct interactive online training sessions for Indian & International audiences. Evaluate trainee progress and provide feedback for improvement. Adapt training content for different time zones and learning styles. This is a remote, contract-based role , ideal for trainers who are flexible with shifts and have a passion for teaching. 📩 Apply only if you meet all the above criteria.

*** FOLLOW OUR VIRTUAL LAB TECH PAGE *** Location: Remote (Anywhere in India) Freelancer Role - Rs 1000 per hour (5-6 hours of work per day) About the Role We’re hiring a Code Reviewer with deep Python expertise to review evaluations completed by data annotators assessing AI-generated Python code responses. Your role is to ensure that annotators follow strict quality guidelines related to instruction-following, factual correctness, and code functionality. Responsibilities Review and audit annotator evaluations of AI-generated Python code. Assess if the Python code follows the prompt instructions, is functionally correct, and secure. Validate code snippets using proof-of-work methodology, including Docker-based execution environments when applicable. Identify inaccuracies in annotator ratings or explanations. Provide constructive feedback to maintain high annotation standards. Work within Project Atlas guidelines for evaluation integrity and consistency. Required Qualifications 5–7+ years of experience in Python development, QA, or code review. Strong knowledge of Python syntax, debugging, edge cases, and testing. Comfortable using code execution environments and testing tools, including Docker containers for environment isolation and reproducibility. Excellent written communication and documentation skills. Experience working with structured QA or annotation workflows. English proficiency at B2, C1, C2, or Native level. Preferred Qualifications Experience in AI training, LLM evaluation, or model alignment. Familiarity with annotation platforms. Exposure to RLHF (Reinforcement Learning from Human Feedback) pipelines. Working knowledge of Docker for replicating or reviewing complex code environments is a plus. Why Join Us? Join a high-impact team working at the intersection of AI and software development. Your Python expertise will directly influence the accuracy, safety, and clarity of AI-generated code. This role offers remote flexibility and milestone-based delivery.