Job Summary Virtual Captains is seeking a motivated and target-driven Inside Sales Associate to join our growing team. You will be responsible for identifying and engaging with prospects in international markets (US, UK, Europe), understanding our Ideal Customer Profile (ICP), and scheduling discovery calls for our sales team. The ideal candidate has at least 1 year of experience in international lead generation, prospecting, and is highly skilled at initiating meaningful conversations with potential clients. Key Responsibilities Prospecting & Lead Generation Identify, research, and develop qualified leads across the US, UK, and European markets. Utilize various channels—LinkedIn, email campaigns, networking events, and industry forums—to source and engage potential clients. Understanding ICP Collaborate with the sales and marketing teams to refine and fully understand Virtual Captains’ Ideal Customer Profile. Target relevant segments and decision-makers, ensuring alignment with business objectives. Pipeline Management Maintain accurate, up-to-date records in the CRM to track leads, interactions, and follow-up activities. Organize daily tasks and outreach efforts to optimize efficiency and improve conversion rates. Discovery Call Scheduling Conduct initial outreach calls and emails to gather information and qualify leads. Effectively communicate the value proposition of Virtual Captains’ services to persuade prospects to schedule discovery calls with the sales team. Collaboration & Coordination Work closely with the Sales Manager and Marketing team to share insights on lead quality, market trends, and campaign effectiveness. Provide feedback on prospect pain points, objections, and competitor positioning to refine messaging and strategies. Target Achievement Meet or exceed monthly/quarterly targets for discovery call scheduling and new opportunities created. Contribute to the overall growth of the international sales pipeline. Qualifications & Requirements Education: Bachelor’s degree in Business Administration, Marketing, Communications, or related field (preferred but not mandatory if experience criteria is met). Experience: Minimum 3 to 5 years of relevant experience in international lead generation, prospecting, or sales. Market Knowledge: Familiarity with US, UK, and European markets, including cultural nuances and business etiquette. Communication Skills: Excellent written and verbal communication skills with a proven ability to tailor messages to diverse audiences. Tech Proficiency: Familiarity with CRM software (e.g., HubSpot, Zoho), Microsoft Office Suite, and LinkedIn Sales Navigator or similar tools. Analytical Mindset: Strong research skills to identify target prospects and determine potential fits. Self-Motivated: Driven, resilient, and results-oriented with the ability to work both independently and collaboratively. Teamwork: Must be a team player who is eager to learn and contribute to team success. What We Offer Competitive salary and commission structure. Opportunity for career growth within an international, fast-paced environment. Continuous training and professional development opportunities. A supportive work culture that values innovation, creativity, and work-life balance.
About Virtual Captains Virtual Captains is a world-class Sales Consulting company dedicated to accelerating business growth. We help organizations refine their sales strategies, strengthen customer engagement, and enhance team performance. Our mission is to deliver measurable outcomes and long-term success for our clients. Role Overview The Sales Development Representative (SDR) will serve as the first point of contact for potential clients, introducing them to premium concierge services, converting them into subscribers, and ensuring they receive seamless, personalized service. This role combines sales, client onboarding, and ongoing relationship management to deliver a 5-star experience. Key Responsibilities Sales & Acquisition: Meet potential clients directly in person (HNI’s), present and brief them about the services. Convert qualified leads into subscribers by clearly communicating value and handling objections. Achieve monthly subscription and revenue targets. Client Onboarding & Relationship Management: Guide new subscribers through the onboarding process and explain how to use our services effectively. Act as a single point of contact for clients, ensuring their requests are handled promptly. Maintain ongoing communication with clients to nurture long-term relationships and renewals. Service Coordination: Work closely with Operations & R&D teams to ensure timely fulfilment of client requests. Follow up with clients to ensure satisfaction and resolve any issues quickly. Reporting & Feedback: Maintain accurate records of client interactions and sales activity in CRM systems. Collect client feedback and share insights with management for continuous improvement. Key Skills & Attribute Excellent communication and presentation skills (in-person and digital). Relationship-focused, with a passion for luxury service and client delight. Highly organized, proactive. Professional, polished, and trustworthy demeanor. Qualifications & Experience Bachelor’s degree in Business, Marketing, or related field preferred. 1-3 years of experience in sales, business development, or client relationship management (consulting, training, hospitality, or service industry experience is a plus). Experience in handling both direct (in-person) and online client interactions . Familiarity with CRM tools and subscription-based business models is an advantage.