716 Reviews in VIP
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Pritpal Singh
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Rajeev Gupta
It was such a great experience at Indiranagar VIP lounge. I had purchased the backpack from other store and it was torn with in 2 months. In store I met with Mr. Aravind and he helped in all the possible way. I had raised the request and …
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Sreekanth P
Am not sure if you can rely on their service. The handle got jammed under warranty. They took more than a week and still did not change the screw that was the reason for jamming the channel. They said u tighten it. See pic of wrong screw …
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Vipin Vijay
The service here is exceptional and incredibly helpful. The team provides outstanding customer service, with Technician Ravi and Aravind standing out for their support and assistance. Aravind, in particular, is one of the most helpful individuals I’ve met in any store.
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Preeti Sharma
I had a great experience with VIP lounge service, Indiranagar. My cabin luggage handle had issue and the product is in warranty period. The staff members Arvind, Ravi and Ali had done a nice job in resolving the issue following the process of creating service ticket and rest things. Thank you all. Hope the support continues.
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Aayush Jain
I didn't purchase anything from this shop, but I must rate them for their repair service and excellent customer care.
Although they have a great selection of bags, I visited specifically to repair …
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Sandeep Mandal
It was a wonderful experience having my locks repaired in the store with no waiting time . They fixed it with urgency . Very helpful staff indeed . Thanks to Store Manager ajay Narayan and Nilesh for this assistance
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Sneha k.p
Very nice and friendly staff ...we had couple of issues with the suitcase regarding the wheels and password Jai and Ali they gave there best service in a very short time as we had to travel on the same day . I would definitely refer them as they respond really quick.
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Vijaybharathi K
I recently had a pleasant experience with store staff. I had given a checkin box (purchased two years back from the same store) that had got damaged in transit for repair. Mr Aravind was very polite and assured to do his best. And sure …
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Saurabh Joshi
I would like to extend my heartfelt appreciation to Arvind, Ali, and technician Ravi for their extraordinary service at VIP store indiranagar. Their dedication, professionalism, and attention to detail have been truly commendable. …