Job Description: We are hiring Customer Support Associates for our US process . This is a blended role (Voice + Non-Voice) where you will handle customer interactions across multiple channels. Key Responsibilities: Handle inbound & outbound customer queries via calls, emails, and chat. Resolve customer concerns with accuracy and empathy. Assist customers with product/service information and order-related support. Maintain records of customer interactions and ensure high-quality service delivery. Eligibility: Education: Graduate/Undergraduate (any stream). Experience: Freshers and experienced candidates can apply. Skills: Fluent communication skills in English (verbal & written) are mandatory. Work Environment: Comfortable with night shifts (US timings). Salary & Benefits: Salary: ₹27,000 – ₹35,000 per month Additional: ₹5,000 Travel Allowance (TA) Working Days: 5.5 days/week (as per US shift requirements) Growth opportunities in a global work environment Why Join VGL? Be part of a leading global retail brand Competitive pay package with attractive benefits Great exposure to international processes Apply Now: Submit your resume on indeed HR will connect with you. Job Type: Full-time Benefits: Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person Job Type: Full-time Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person
Job Description: We are hiring Customer Support Associates for our US process . This is a blended role (Voice + Non-Voice) where you will handle customer interactions across multiple channels. Key Responsibilities: Handle inbound & outbound customer queries via calls, emails, and chat. Resolve customer concerns with accuracy and empathy. Assist customers with product/service information and order-related support. Maintain records of customer interactions and ensure high-quality service delivery. Eligibility: Education: Graduate/Undergraduate (any stream). Experience: Freshers and experienced candidates can apply. Skills: Fluent communication skills in English (verbal & written) are mandatory. Work Environment: Comfortable with night shifts (US timings). Salary & Benefits: Salary: ₹27,000 – ₹35,000 per month Additional: ₹5,000 Travel Allowance (TA) Working Days: 5.5 days/week (as per US shift requirements) Growth opportunities in a global work environment Why Join VGL? Be part of a leading global retail brand Competitive pay package with attractive benefits Great exposure to international processes Apply Now: Submit your resume on indeed HR will connect with you. Job Type: Full-time Benefits: Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person Job Type: Full-time Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person