vertex group of companies

company name-Vertex Global services Salary Range : Rs. 23000 - Rs. 30000 ctc Educational Requirement : 12th Pass Work Arrangement : Work From Office Gender Preference : Both male and female can apply Skills Requirement : No predefined skills necessary Experience Requirement : Fresher Location : sector-18,phase-4,udyog vihar-Gurgaon,Haryana Working Hours : 6 days-3 shifts (8 am to 12 am) Additional Info : Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : Hindi, English Key Responsibilities: Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively. Assist our customers by understanding their products/services and providing accurate information to them. Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary. Empathize with customers and provide excellent customer service. Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Paid sick time Provident Fund Work Location: In person