We’re Hiring – Customer Relations Specialist (Remote, Based in Singapore) Location: Singapore (Remote-Friendly) Employment Type: Full-time We’re looking for a Customer Relations Specialist who is passionate about delivering exceptional customer experiences. You’ll be the voice of our company to clients, ensuring every interaction builds trust and strengthens relationships. What You’ll Do Serve as the main point of contact for customer inquiries and issues Provide timely, accurate, and empathetic responses to customers Collaborate with internal teams to resolve problems and improve processes Maintain detailed records of customer interactions in our CRM Identify opportunities to upsell or cross-sell relevant products/services Gather customer feedback to inform product and service improvements What We’re Looking For 2+ years of experience in customer service, account management, or a similar role Excellent verbal and written communication skills Strong problem-solving skills and attention to detail Ability to handle challenging situations with patience and professionalism Comfortable working independently in a remote environment Nice to Have Experience in SaaS, tech, or startup industries Familiarity with CRM systems (e.g., Salesforce, HubSpot, Zendesk) Multilingual communication skills Why You’ll Love Working With Us Remote flexibility with Singapore-based time zone alignment Supportive and collaborative team environment Opportunities for career growth and skill development Work on products/services that make a real impact
Role Overview: As a Corporate Specialist based in Ahmedabad, your primary role will involve supporting key business operations, conducting financial analysis and reporting, providing top-notch customer service, and facilitating effective communication processes. You will collaborate closely with both internal and external stakeholders to ensure seamless operational execution, conduct training sessions, and contribute to strategic initiatives focused on business growth and process enhancement. Key Responsibilities: - Support key business operations within the organization - Conduct financial analysis and prepare reports for management review - Provide exceptional customer service to both internal and external clients - Facilitate effective communication processes between various stakeholders - Work on designing and delivering impactful training sessions - Contribute to strategic initiatives aimed at business growth and process improvement Qualifications Required: - Strong analytical and problem-solving skills - Proficiency in finance-related tasks, including analysis and reporting - Excellent written and verbal communication abilities - Experience in delivering exceptional customer service - Ability to design and conduct effective training sessions - Exceptional organizational skills with keen attention to detail - Bachelors degree in Business Administration, Finance, or a related field recommended - Proficiency in relevant software tools like Microsoft Excel and financial reporting systems is preferred,