Vendor Manager - Interiors - Global Market

FLIPSPACES | US SUPPLY CHAIN

Manager US Services Category

Job Description

Grade Manager

Location Mumbai (US-hours / night-shift overlap)

Reports to Lead – Services Category (US)

Team Guides GC exploration executives

Function US Supply Chain – Category: Services

Role purpose:

Evaluate and onboard cost-effective,

high-service-level US General Contractors (GCs) and

service vendors, and manage their day-to-day performance.

Key Responsibilities

GC sourcing and onboarding

• Find and pre-qualify US GCs and specialist trades by metro, trade and project size.
• Run onboarding checks: licensing, insurance/COI, safety record, financials and references.
• Maintain the approved vendor database and coverage by market and trade.

Bids and commercials

• Issue RFQs, collect and level bids, and recommend awards.
• Maintain rate benchmarks by metro; share current service costs with Estimation.
• Support MSA and rate-card negotiations.

Vendor performance and relationships

• Track vendor SLAs and scorecards; follow up on delays, quality issues and escalations from Projects.
• Classify GCs as Strategic, Growth or Emerging, and keep the GC evaluation tracker current.
• Be the day-to-day contact for assigned GCs; track joint growth plan actions and referrals.

Compliance and reporting

• Keep vendor insurance, licences and MSAs valid and on file.
• Report weekly on onboarding pipeline, bids, costs and vendor performance.

KPIs / KRAs

KPI What it measures

Vendors onboarded New GCs/service vendors approved vs target

Onboarding TAT Days from shortlist to approved vendor

Cost savings Award value vs benchmark

Vendor performance On-time completion, quality and responsiveness of assigned vendors

Compliance % assigned vendors with valid insurance, licences and MSA

Qualifications and Experience

• B.E./B.Tech; Civil Engineering preferred.
• MBA preferred.
• 3–5 years in construction or fit-out procurement, contracts or vendor management; US GC exposure

preferred.

• Working knowledge of US construction practice: licensing, COIs, lien waivers.

Skills

• Bid levelling, cost comparison and negotiation.
• Strong analytical skills and advanced Excel.
• Clear written and verbal communication with US vendors; willing to work US hours.

Key Interfaces

• Internal: Lead – Services Category, US Projects, Estimation, Finance, Legal, Control Tower.
• External: General Contractors, specialist trades, insurance brokers.