VELAVANGROUPS

Role Overview: As a Field Services Engineer based in Karur, you will be responsible for the installation, maintenance, and repair of equipment at client sites. Your day-to-day tasks will include troubleshooting technical issues, providing technical support, and conducting scheduled preventive maintenance to ensure optimal equipment functionality. It is crucial to maintain clear communication with clients and deliver excellent customer service to establish long-term relationships. Key Responsibilities: - Perform installation, maintenance, and repair of equipment at client sites - Troubleshoot and resolve technical issues - Provide technical support to clients - Conduct scheduled preventive maintenance to ensure optimal equipment functionality - Maintain clear communication with clients - Deliver excellent customer service to build long-term relationships Qualifications Required: - Experience in Field Service and Preventive Maintenance - Proficiency in Troubleshooting and providing Technical Support - Strong Customer Service skills and effective communication abilities - Ability to work independently and adapt to varied work environments - Relevant certifications or technical training in engineering or related fields are a plus,