We are seeking a skilled Desktop Engineer to provide exceptional IT support, ensuring seamless end-user experiences in a dynamic environment. Key responsibilities include troubleshooting hardware/software issues, installing and configuring desktops, laptops, and peripherals; deploying system updates and patches; resolving network connectivity problems; and maintaining inventory of IT assets. The role demands proactive monitoring of system performance, user training on best practices, and collaboration with cross-functional teams to minimize downtime. Ideal candidates hold a Bachelor's degree in Computer Science, IT, or related field, with 3+ years of hands-on experience in desktop support. Proficiency in Windows/macOS, Microsoft Office Suite, remote tools (e.g., TeamViewer), and Active Directory is essential. Strong problem-solving and communication skills Join us to drive operational efficiency! Job Type: Full-time Pay: ₹24,000.00 - ₹30,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Infopark-Kochi, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: IT Support: 5 years (Required) Language: English (Required) Work Location: In person