Position: Shift Supervisor for May I Help You Desk at airport Qualification: Graduate in Hotel/Hospitality Management, Aviation. Experience: Minimum 1 year in Hospitality/Aviation industry. Role & Responsibilities: • Supervise and manage Helpdesk/Attendant team during shift. • Ensure smooth assistance to passengers, VIPs, and guests. • Maintain discipline, grooming, and service quality standards. • Handle escalations, coordinate with airport/hospitality teams. • Maintain shift records/logs and submit reports. - Give on job training to staff
Fast and accurate data entry with AI Collect daily data from sites/operators Coordinate with site staff & team Maintain Excel/Google Sheet record Follow up for pending report Support day-to-day admin task Ensure timely and correct information
Should be proficient in MS Excel and Word, have excellent comprehension skills for reading and summarizing tenders and know manpower bidding process, and should be well-versed in searching for tenders and prepare on GeM and tender portals