Job Title: Business Development Executive – Sales & Marketing Department: Marketing Location: On-site – Vardiano Technologies, 2010-11, Tower A, Bhutani Alphathum, Sec. 90, Noida – 201305 Salary: ₹20,000 – ₹25,000 per month About the Company: Vardiano Technologies is a dynamic and growing organization operating IT services outsourcing We’re looking for a driven and persuasive individual to be the face of our outreach efforts and play a key role in expanding our partnerships and client base. Key Responsibilities: • Reach out to BPO companies to identify and connect with key decision-makers or heads of departments. • Schedule business meetings with potential BPO partners to explore tie-ups and collaboration opportunities. • Communicate logistics service offerings to dealers over phone calls, sharing pricing structures and policies. • Set up meetings with interested dealers to further discuss business opportunities. • Maintain a log of all conversations and scheduled meetings for tracking and follow-up purposes. Skills Required: • Strong communicator with excellent verbal skills (Hindi & English preferred). • Confident in handling calls and building rapport quickly. • Organized and target-oriented, with the ability to schedule multiple meetings efficiently. • Prior experience in telemarketing, sales, or B2B calling is an added advantage.
Job Title: Customer Support Executive Diamond Project (UPS Process) Work Mode: Work From Office (WFO) Interview Rounds: Customer Discussion (CD) Operations (OPS) Interview Location: BDC7 / BDC9 Shift Timings: Rotational shifts in accordance with United States time zones Working Days: Rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of the Job: To deliver high-quality Tier 2 customer support services via inbound calls, emails, and chats with a focus on complete issue resolution and ensuring 100% customer satisfaction. The role requires strict adherence to internal and client-defined processes. Key Responsibilities: Handle inbound customer interactions through Calls, Emails, and Chats; accurately log all cases in the system. Provide recruitment support for fresh applicants and rehires as per the defined guidelines. Assist customers with navigation on the self-service portal. Conduct security verification per company and GDPR guidelines. Make outbound calls when necessary, in line with company policy. Maintain productivity while meeting quality benchmarks and SLA targets. Escalate unresolved issues to internal teams following proper procedures. Maintain updated process documentation (DTPs, Knowledgebase, SharePoint). Ensure punctual attendance and adherence to organizational standards. Minimize customer complaints through proactive communication and quality service. Required Skills & Knowledge: Proficiency in using customer service tools including Ticketing Systems (preferably ServiceNow), ERP systems, Microsoft Office Suite, and internet applications. Quick adaptability to technical platforms and systems. Strong communication skills both written and verbal. Problem-solving mindset with a customer-first approach. Experience: Prior experience in an international BPO setting is preferred. Freshers with excellent communication skills are also welcome to apply. Key Attributes: Flexible and willing to work as per business needs. Strong team player with a positive and proactive attitude. Punctual, disciplined, and detail-oriented. Capable of working under pressure with a focus on delivering results. Committed to high standards of integrity and customer satisfaction.
Job Title: Customer Support Executive - Voice Process | Gurugram & Noida (Work from Office) About the Company: Join one of the leading BPO companies known for its dynamic work culture and focus on customer satisfaction. We are hiring passionate individuals who are eager to build their career in customer support and communication. Job Responsibilities: Handle inbound and outbound calls professionally and courteously. Assist customers with their queries, requests, and complaints. Ensure high-quality customer interactions and maintain call logs. Work towards achieving daily and monthly performance targets. Follow process guidelines and maintain confidentiality of customer data. Required Skills: Excellent communication skills (Good communication level candidates preferred).. Good listening and problem-solving ability. Basic computer knowledge & typing speed. Willingness to work in rotational shifts. Eligibility: Education : Graduate / Undergraduate (Both can apply) Experience : Freshers & Experienced both are welcome Job Details: Location: Gurugram & Noida Working Days : 6 days a week Shift: Rotational Shifts & Rotational Offs Incentives: Attractive performance-based incentives Salary Range: 16,000 30,000 per month (depending on experience & communication skills Why Join Us: Fast career growth opportunities Friendly and energetic work environment Incentives Opportunity to work with one of the top BPO brands Note: Walk-in interviews are required in some cases and the location is Gurugram. Looking For immediate joiners Contact Details: Contact Person Name & Number : Krishna (9760055546)