Job Description: Position Overview: (0-2 yrs experience) We are seeking a dynamic and motivated Sales Associate to join our team. As a Sales Associate, you will play a crucial role in driving sales and expanding our customer base. This entry-level position is ideal for individuals looking to start their career in sales and gain hands-on experience in a fast-paced environment. Key Responsibilities: Customer Engagement: Interact with potential and existing customers to understand their needs and provide solutions. Product Knowledge: Develop a deep understanding of the products and services offered to effectively communicate their benefits to customers. Lead Generation: Identify and generate new sales leads through various channels, including cold calling, networking, and social media. Follow-Up: Maintain regular follow-up with prospects and existing clients to ensure customer satisfaction and loyalty. Team Collaboration: Work closely with the sales team and other departments to ensure a cohesive and effective sales strategy. Skills and Qualifications: Education: Bachelor s degree in Business, Marketing, or a related field. Communication Skills: Excellent verbal and written communication skills. Interpersonal Skills: Strong interpersonal skills with the ability to build relationships with customers. Self-Motivated: Highly self-motivated and goal-oriented. Adaptability: Ability to adapt to different sales situations and customer needs. Technology Proficiency: Basic proficiency in Microsoft Office Suite and familiarity with CRM systems. Team Player: Ability to work collaboratively within a team environment. Benefits: Training: Comprehensive training program to equip you with the skills needed to succeed. Career Growth: Opportunities for career advancement within the company. Work Environment: Positive and supportive work environment.

We are looking for experienced UI/UX designers to create modern user-friendly interfaces that enable users to understand how to use complex technical products. One must be passionate about the latest design trends, technologies, and devices. You will be working alongside other designers, project managers, and developers working on different layers of the infrastructure. JOB RESPONSIBILITIES Collaborate closely with product owners to develop wireframes, mockups, to meet stakeholder requirements. Conduct user research, create user personas. Design Style Guide and UI elements such as CTAs, banners, page layouts, page designs, page flows etc. Develop UI mockups and prototypes that clearly illustrate how a web/mobile app functions with user information flow. Prepare and present rough drafts to internal teams and key stakeholders. Deliver design solutions within a fast-moving, multi-disciplinary team. JOB REQUIREMENTS Proven work experience as a UI/UX Designer with a strong portfolio to demonstrate UX case studies and UI/UX design skills for both mobile and web platforms. Must have good design aesthetics, visualization conceptualization capabilities. Understanding of UX principles, Material Design and human interface guidelines. Expertise with visual design and wireframing tools such as Figma, Adobe XD, Photoshop and Adobe Illustrator. Good time-management skills. Degree or certification in UI/UX designing. Excellent written and verbal communication skills. Experience working on diverse projects following an Agile Scrum methodology is a plus.

The ideal candidate will have a strong background in graphic design, video editing, and motion graphics, with a passion for creating compelling content tailored for various social media platforms. If you have a keen eye for design, a knack for storytelling, and expertise in tools like After Effects, Premiere Pro, & Audition or similar tools , Key Responsibilities: Create engaging video content for social media platforms including Instagram, Facebook, YouTube, LinkedIn, and X (Twitter). Design visually appealing graphics for posts, stories, ads, and thumbnails, ensuring brand identity consistency. Develop motion graphics and animations to enhance video content. Edit and refine videos using Adobe Premiere Pro or similar tools, adding effects, transitions, sound, and captions. Utilize After Effects or similar tools for advanced animation and motion graphics. Perform audio editing and mixing using Adobe Audition or similar tools to ensure high-quality sound. Stay updated on the latest social media trends and platform-specific standards . Collaborate with the marketing team to develop creative concepts for campaigns. Manage multiple projects simultaneously while adhering to deadlines . Optimize video content for various formats and resolutions required by different platforms. Key Skills & Qualifications: Proven experience as a Video Creator, Motion Graphic Designer, or similar role. Proficiency in Creative Suite: (After Effects, Premiere Pro, Audition, Photoshop, Illustrator), Figma Strong understanding of video formats, codecs, and best practices for social media. Knowledge of current trends in social media and digital marketing. Excellent storytelling skills with a focus on visual aesthetics. Ability to manage multiple projects and work under tight deadlines. Strong communication skills and a collaborative mindset. A portfolio showcasing video and graphic design projects is required. Knowledge of YouTube SEO and video analytics is a plus. Familiarity with live streaming and video production equipment is a plus.

Job Description: Account Executive (SaaS Products) Position Overview: We are seeking a goal-oriented Account Executive (AE) to manage leads provided by the SDR team, conduct product demonstrations, and close deals to achieve revenue targets. Key Responsibilities: Engage with qualified leads passed from SDRs, building strong client relationships. Conduct detailed and compelling product demonstrations tailored to client needs. Manage the sales cycle, from initial engagement to deal closure, ensuring client satisfaction. Collaborate with SDRs and Customer Success teams to ensure seamless transitions. Maintain and update sales records in the CRM, ensuring accuracy and accountability. Meet or exceed revenue and client acquisition targets. Qualifications: 5+ years of experience in SaaS sales with a proven record of closing deals. Exceptional presentation, negotiation, and relationship management skills. Proficiency in CRM tools and consultative selling techniques. Ability to work independently and within a team to achieve sales goals.

Position Summary Full stack web developers will be responsible for participating in all aspects of the software development lifecycle, which includes web architecture, estimating, technical design, implementation, documentation, testing, deployment, and support of Drupal, PHP and Angular based websites. Key Responsibilities Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system Ideal candidate will have expertise in MVC and Javascripts frameworks, Drupal CMS and ecommerce, PHP, Java, HTML5, CSS3, ISML template files, Angular or React, RequireJS, RestAPI development and integration, Drupal deployment procedures, expertise in SQL databases, Git concepts, Agile practices, LAMP full stack development practices. Candidates must have hands-on experience on developing websites and portals in Drupal 8/9 utilizing Acquia BLT, Pipelines and Git. Essential Duties Responsibilities: Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system Advising business users on best practices for web designs, development or integration processes Develop and maintain e-commerce and other PH based portals Technology and solution leadership of complex Drupal based system including Rest API, Web services and Third party integrations Create custom modules leveraging Drupal hooks and plugins Install, test and deploy patches to the core CMS and modules Research, develop, test, and implement product backlog items (user stories and defects), including analysis and reporting, on the prioritized project backlog within schedule, ensure third party libraries are downloaded and maintained Support the deployment process, including review of logs for errors after code deployment to all environments Support of the application including fixing application issues This position offers multiple opportunities to work with other highly energetic team members within both the immediate team as well as coordinate collaborative development across projects and teams. Collaborate with a team of scrum masters, product owners and fellow engineers (remote and local) Document and lead the implementation of technical features, improvements, and innovations Continually look for ways to improve performance, quality, and efficiency. Requirements: A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies Strong design and development experience with PHP, Drupal, e-Commerce and content management websites Understanding of current industry standard best practices regarding integration, architecture, tools, and processes Experience translating client requirements into technical designs. Agile experience in engineering capabilities and an architectural mind-sets. Strong oral and written communication skills and a knack for explaining your decision-making process to non-engineers A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs Education and/or Experience Required skills A Bachelor s degree in Business, Computer Science or equivalent experience required Strong written communications especially related to articulating technical specifications Passionate coders with 5+ years of application development experience Minimum 5 years of experience with experience working with PHP, Html, Java, Drupal, OOP, MVC, CSS, RDBMS, MySQL, LAMP, etc. Minimum 5 years of experience with LAMP full stack development practices Minimum 5 years experience with e-Commerce development Minimum 5 years experience in MVC and Javascripts frameworks Minimum 5 years experience with HTML5, CSS3, ISML template files, Angular or React, RequireJS, Minimum 3 years experience in Drupal e-Commerce Experienced in Acquia projects is a major plus RestAPI development and integration Knowledge and experience with Agile and TestDriven development methodologies Working knowledge of Git Expert Level SQL Knowledge, Apache Desired Skills: Experience with automation and configuration management (Ansible, Jenkins) Experienced in Drupal DevOps and deployment models (Cloud and On-prem) Experience in Linux administration

Senior Project Manager (15+ Yrs) We are seeking a highly motivated and experienced Sr. Project Manager to join our dynamic team. The successful candidate will be responsible for overseeing the end-to-end development and delivery of innovative products and services. This role requires a combination of strong project management skills and a deep understanding of product ownership principles. The ideal candidate will be able to drive projects forward, ensuring timely delivery and high-quality outcomes. Key Responsibilities: Project Planning and Execution: Develop comprehensive project plans, including timelines, resource allocation, and milestones. Lead cross-functional teams in the execution of projects, ensuring adherence to timelines and budget constraints. Monitor and evaluate project progress, identifying and addressing any issues that may impact delivery. Product Ownership: Act as the primary point of contact for product-related decisions, collaborating with stakeholders to define product requirements and priorities. Develop and maintain a product backlog, ensuring that it aligns with overall business goals and objectives. Make informed decisions on feature prioritization, balancing customer needs, market trends, and business priorities. Communication and Collaboration: Facilitate effective communication among team members, stakeholders, and leadership. Collaborate with cross-functional teams, including development, marketing, sales, and customer support, to ensure a cohesive and integrated approach to product delivery. Provide regular project updates to key stakeholders, highlighting achievements, challenges, and upcoming milestones. Risk Management: Identify potential risks and proactively develop mitigation strategies. Monitor and manage changes in project scope, ensuring that any adjustments are communicated and agreed upon by relevant stakeholders. Quality Assurance: Ensure that products and services meet high-quality standards by implementing effective quality assurance processes. Collaborate with testing and quality teams to conduct thorough testing and validation of deliverables. Continuous Improvement: Foster a culture of continuous improvement, seeking feedback from team members and stakeholders to enhance processes and workflows. Stay current with industry trends and best practices, incorporating relevant advancements into project and product management methodologies. Qualifications: Bachelors/Master s degree in a relevant field; additional certifications in project management or product ownership are a plus. Must have prior experience working as Programmer/Technical Leader/Quality Leader Proven experience as a Project Manager/Product Owner in a technology or product-focused environment. Strong understanding of agile methodologies and experience with agile tools. Excellent communication and interpersonal skills. Demonstrated ability to manage multiple projects simultaneously. Analytical mindset with strong problem-solving skills. Preferred Skills: Experience in product development and launch. Familiarity with software development life cycle (SDLC) processes. Knowledge of tools such as Jira, Confluence, or similar project management and collaboration platforms.

Manage and develop the companys pay-per-click and social media advertising campaigns, ensuring that they meet performance and revenue targets in line with the overall marketing plan and budget and manage internet pay-per-click advertising campaigns strategy, reporting, implementation, and analysis of ad performance. Responsibilities - Creating PPC campaigns - keyword research additions, ad copywriting, etc. - Responsible for bid management and optimization of multi-market PPC campaigns to agreed campaign/profitability targets - Delivering performance reporting and insights. - Assisting with creating, optimizing and reporting PPC campaigns using Google ads and bid management solutions - Running various ads on paid channels(Google ads, Bing/Microsoft ads, FB/Meta Ads, LinkedIn ads etc.)- Keyword and audience persona research. - Creating Re-marketing campaigns- Adjust budget Optimize bids to gain better ROI Skills / Attributes Required - Google Adwords Certification.- Ability to interpret and analyze large amounts of complex data from multiple sources - - Creative mindset with strong written and verbal communication skills 3-8 years of experience as a PPC Strategist or similar role in -Depth experience with website analytics tools (e.g, Google Analytics, Ahref/Semrush/SE Ranking etc.) Up-to-date with the latest trends and best practices in SEM. -Develop and implement the Paid strategy that reflects the business needs and drives leads. -Strong organizational, time management, and analytical skills. -Team player

6 Days Working :::::::::::::::: RESPONSIBILITIES: JD For Desktop Support (Exp 6+ Years) 1.Installation Operating Systems: Windows 7 / Windows 8/Windows 10 11, Ubuntu 16.0, 18.04,20.04/ Mac OS/ Installation of Server 2003, Server2008, Server2012 2. System Hardware installation (RAM, Hard-drive, SMPS, MAC-mini HDD, Motherboards, etc) 3. Knowledge of firewalls (Cyberome, Pfsense, Fortigate). 4. Installing and Managing Network printers, WiFi, Switches Routers, etc. Cabling, patching, and LAN troubleshooting. Managing a network of about 300 workstations 5. E-Mail Client Configuration Support (Microsoft Outlook, office 365, Windows live mail T hunderbird mail. ) 6. IT Assets Inventory Management 7. Installation of LAMP/ XAMPP (PHP+Apache + Mysql) Upgradation downgrade of versions, Knowledge of GIT and Github -Knowledge of S QL Server Installation and Its backup and Restore, IIS installation, visual studio 2017,2019 SQL Express -Installation and troubleshooting of applications, such as Microsoft Office Components, OpenOffice.org, Adobe Products, Adobe Photoshop, Illustrator, Adobe Creative Suite, and Fine Reader. 8. Provided technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems. 9. Creating and managing VPN, Disaster management Backups 10. Manage DVR and CCTV cameras, wifi cameras and Access doors

We are seeking a skilled and passionate Digital Marketing Manager to join our team. The successful candidate will be responsible for managing client projects, interacting with clients, and ensuring exceptional client servicing. This role offers an opportunity to lead and execute digital marketing strategies that drive business growth and success. Key Responsibilities: Client Interaction and Relationship Management: Establish and maintain strong relationships with clients. Understand client needs, objectives, and expectations. Act as the primary point of contact for clients, providing regular updates and progress reports. Collaborate with clients to develop and refine digital marketing strategies. Project Management: Develop and oversee the execution of digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing. Monitor project timelines, budgets, and deliverables to ensure successful project completion. Proactively identify and address any issues or roadblocks in project execution. Work with cross-functional teams to ensure the seamless delivery of services. Strategy Development: Analyze clients business and industry to create effective digital marketing strategies. Stay up-to-date with the latest digital marketing trends and best practices. Provide clients with strategic recommendations to improve their online presence and achieve marketing goals. Reporting and Analytics: Regularly track and report on the performance of digital marketing campaigns. Use data and analytics to make data-driven decisions and optimize strategies. Present performance reports and insights to clients in a clear and understandable manner. Client Servicing: Address client inquiries and concerns promptly and professionally. Ensure client satisfaction and retention by delivering high-quality services. Anticipate and fulfill client needs while maintaining a positive client experience. Requirements: Bachelors degree in Marketing, Business, or a related field (Masters degree is a plus). Proven experience in digital marketing, with a focus on client servicing. Strong project management skills, including the ability to manage multiple projects simultaneously. Excellent communication and presentation skills. Proficiency in digital marketing tools and platforms. Analytical and data-driven mindset. Creative problem-solving abilities. Up-to-date knowledge of the latest digital marketing trends and technologies. Client-focused with a commitment to delivering exceptional service.

Job description We are seeking a highly motivated Lead - DevOps Engineer to join our team and play a pivotal role in building and maintaining our cloud infrastructure. The ideal candidate will have a strong understanding of DevOps principles and practices, with a focus on Azure AWS, Kubernetes, CI/CD pipelines, Docker, and Terraform. Responsibilities: Cloud Platforms: Design, build, and maintain our cloud infrastructure primarily on Azure AWS. Infrastructure as Code (IaC): Develop and manage IaC solutions using tools like Terraform to provision and configure cloud resources on AWS. Containerization: Implement and manage Docker containers and Kubernetes clusters for efficient application deployment and scaling. CI/CD Pipelines: Develop and maintain automated CI/CD pipelines using tools like Jenkins, Bitbucket CI/CD, or ArgoCD to streamline software delivery. Automation: Automate infrastructure provisioning, configuration management, and application deployment using tools like Terraform and Ansible. Monitoring and Troubleshooting: Implement robust monitoring and alerting systems to proactively identify and resolve issues. Collaboration: Work closely with development teams to understand their needs and provide solutions that align with business objectives. Security: Ensure compliance with security best practices and implement measures to protect our infrastructure and applications. Qualifications: Bachelor s degree in computer science, Engineering, or a related field. 10+ years of experience in DevOps or a similar role. Strong proficiency in AWS services (EC2, S3, VPC, IAM, etc.). Experience with Kubernetes and container orchestration. Expertise in CI/CD pipelines and tools (Jenkins, Bitbucket CI/CD, ArgoCD).Familiarity with Docker and containerization concepts. Experience with configuration management tools (Terraform, Cloudformation). Scripting skills (Python, Bash).Understanding of networking and security concepts.

-------- [ 6 Days Working Monday to Saturday ] Sr. Accounting Executive : 6+ Yrs ROLES RESPONSIBILITIES Accounts Receivable Payable, TDS working quarterly returns, Advance tax E-payment, GST working, Bills checking booking, Documentation Filing, Month/Quarter/Year End closing, Individual Accounting, MIS Reports, Reconciliations, Banking accountant with working knowledge of balance sheet preparation, finalization of accounts, taxation, auditing. Experience on hands on working in Tally preferable. Any other audit and accounting functions. Process accounts and incoming payments in compliance with financial policies and procedures. The primary purpose of this role is to oversee day-to-day accounting payable operations of the company, maintain daily accounts and Petty cash for day to day requirement and assist the Accounts Manager in accounting activities. Account Executive will be responsible to manage all accounting operations on daily basis including bookkeeping, preparing and filing ITR, TDS, GST returns, reconciliation of bank accounts, coordination, completion of annual audits, preparing, reviewing of financial reports as necessary. DESIRED CANDIDATE PROFILE Eligibility: Graduation and above with an aggregate academic score of not less than 70 %. Clear Oral and Written Communication, Good Knowledge in Excel, Tally. Must have experience in Tally 9.0. Candidate should have sound knowledge of general accounting and can handle all accounts related work independently. Maintain day to day records of payments, receipts, vouchers, petty cash records, stock registers including entry for inwards outwards entry of materials Candidate should have had experience with Tally Entries and GST. Candidate should be willing to learn and adapt to changing situations.

DevOps Azure JD Job Title: Azure DevOps Engineer Experience: Minimum 5 years Responsibilities: Design, build, and maintain scalable infrastructure solutions in Azure. Deploy and manage Azure IaaS and PaaS services. Implement CI/CD pipelines using tools like Azure DevOps, Terraform, or ARM templates. Ensure system security and compliance with Azure Security Center. Collaborate with development teams for seamless application deployment. Requirements: Proficiency in Azure services and solutions. Experience with CI/CD tools and practices. Knowledge of PowerShell and scripting. Azure certifications (e.g., Azure Solutions Architect, Azure Administrator) are mandatory. Familiarity with AWS or GCP is a plus. Elaborative form of the requirement Key Responsibilities: Infrastructure Design and Implementation: Design, build, and operate robust and scalable infrastructure solutions hosted on Azure and hybrid-cloud environments. Ensure systems are designed for reliability, scalability, and security to meet enterprise project requirements. Deployment and Management: Deploy Azure IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) solutions effectively. Manage and monitor the health and performance of cloud resources, ensuring optimal configuration and operation. Continuous Integration and Continuous Deployment (CI/CD): Develop and implement CI/CD pipelines using Azure DevOps, Jenkins, or similar tools to automate the software development lifecycle. Collaborate with development teams to integrate automated testing and deployment processes. Security and Compliance: Implement Azure Security best practices, including identity management and access control. Utilize Azure Security Center and Sentinel to monitor and respond to security threats. Collaboration and Communication: Work closely with development, operations, and security teams to ensure seamless application deployment and integration. Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives. Requirements: Technical Skills: Proven experience with Azure services, including but not limited to Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, and Azure Logic Apps. Proficiency in scripting languages such as PowerShell, Bash, or Python. Experience with Infrastructure as Code (IaC) tools such as Terraform or ARM templates. Familiarity with containerization technologies like Docker and orchestration tools such as Kubernetes. Experience with Server cost optimization, Monitoring, Code deployments, and managing various instances. Certifications: Microsoft Azure Infrastructure and Deployment or Azure Solutions Architect certification is mandatory. Additional certifications in AWS or GCP are beneficial. Soft Skills: Strong problem-solving skills and the ability to work independently. Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders. Experience working in an agile environment, contributing to team objectives and delivering on commitments. Desirable Experience: Experience with Azure DevOps Services and Azure Pipelines. Knowledge of security components such as Azure Active Directory, Azure Policy, and role-based access control (RBAC). Familiarity with application performance monitoring tools like Application Insights or New Relic.

Job Summary: We are looking for an experienced Senior Customer Success Executive/Manager to manage relationships with our software services clients, ensuring smooth project execution and exceptional service delivery. The role requires working with internal teams to meet diverse client requirements, drive satisfaction, and foster long-term partnerships. Key Responsibilities: Serve as the primary client contact, ensuring clear communication and alignment on project goals. Collaborate with internal teams (Delivery, Development, QA) to ensure on-time and quality project delivery. Conduct regular project reviews to monitor progress and address any challenges proactively. Build trust with clients, ensuring high satisfaction and retention rates. Identify opportunities for upselling/cross-selling and assist with contract renewals. Monitor and report success metrics, such as SLA adherence and client satisfaction scores. Key Requirements: Bachelor s degree in IT, Business, or related fields (MBA preferred). 8+ years of experience in customer success, account management, or project management within software services. Strong understanding of software development lifecycles and delivery models. Excellent communication, problem-solving, and multitasking skills. Experience with CRM and project management tools

About the Role We are seeking an experienced SAP Implementation Consultant to guide our transition to S/4HANA using Grow with SAP cloud solutions. The ideal candidate will have deep expertise in SAP modules, migration strategies, and post-implementation support, ensuring minimal downtime and business continuity throughout the upgrade. Key Responsibilities Assess our current SAP landscape and recommend an optimal S/4HANA upgrade path. Lead the implementation and migration process, ensuring best practices for cloud adoption. Minimize downtime and proactively address potential risks during the transition. Provide post-upgrade support, optimization, and performance tuning. Work closely with stakeholders to ensure alignment with business objectives. Train internal teams on SAP functionalities and best practices. Required Skills Experience Proven experience in SAP S/4HANA upgrades, implementations, and migrations. Strong understanding of SAP modules (FI, SD, MM, etc.) and integration strategies. Hands-on expertise in Grow with SAP solutions. Knowledge of business continuity planning and risk mitigation during upgrades. Excellent communication and stakeholder management skills. SAP certification (preferred but not mandatory). Experience - 6-8 years.

Essential Duties and Responsibilities Design, develop, support and maintain data pipelines using Python and Astronomer Airflow to support data flow into customer-facing digital applications. Collaborate with members of the delivery team, and other stakeholders to understand data requirements for digital products and implement solutions accordingly. Build ETL processes to extract, transform, and load data from various sources into data stores that feed into digital applications. Ensure the reliability, scalability, and performance of data pipelines, with a focus on minimizing latency and maximizing data quality. Monitor and maintain data pipelines, proactively identifying and resolving issues to ensure consistent data delivery to applications. Implement data validation and quality checks to ensure data accuracy and integrity within our digital platforms. Continuously optimize and enhance data workflows and processes to support evolving product and business needs. Document data engineering processes, including pipeline design, data flows, and operational procedures. Stay up-to-date with the latest trends and best practices in data engineering, particularly in relation to digital applications. Performing gap analysis to identify improvement opportunities. Engage in Agile ceremonies, primarily within the delivery team as well as the wider Genus IT Agile Release Train. Contribute to analysis, documentation and requirements gathering within the ABS Digital team. Participate in code reviews, providing constructive feedback to peers and ensuring high code quality. The above list is not exhaustive, and the post holder will undertake such other duties as required. Work within the UK time zone. Genus Core Behaviors / Competencies Customer impact: builds strong, profitable, sustainable customer relationships, anticipating and exceeding customer expectations to increase demand for services and products in order to build loyalty. Managing external environment: anticipates and responds quickly to environmental changes for the benefit of the business and customers, through strong external networks and deep understanding of the markets. Execution orientation: Drives to set ever higher standards and achieve results through determination, resilience and commitment. Develops solutions to enhance the service offering and drive continuous improvement. Setting Direction: develops simple, deliverable plans based on pragmatic new thinking, ideas or concepts. Assesses accurately commercial risk and return. Change management: Champions, leads, support or embeds change to improve things. Communicates well and helps others by overcoming barriers. Analysis and Decision Making: Analyses opportunities and problems thoughtfully and thoroughly to make good and timely decisions. Team Mobilization: contributes towards the success to be a part of a high performing diverse team. Collaboration: One team approach: gains commitment to strategic vision and goals. Builds and maintains networks and relationships, sharing knowledge and experience, delivering on commitments. The following are qualities that are the foundations on which Genus team members work: Integrity Honesty A desire to work to make a difference in the communities countries that we work in Delivery on commitments - do what you say you are going to do Alignment with the business goals and values Qualifications and Experience Bachelor s degree in Computer Science, Data Engineering, or a related field, or equivalent practical experience. 3+ years of experience as a Data Engineer, with a focus on supporting data pipelines for digital applications. Proficiency in Python programming and experience with Astronomer Airflow or Apache Airflow, including DAG creation, workflow management, and scheduling. Solid understanding of ETL processes and data integration techniques. Experience working with SQL and relational databases and data warehousing solutions. Familiarity with cloud platforms, specifically Microsoft Azure and data-related services. Understanding of data architecture principles and best practices for data management in customer-facing applications. Strong problem-solving skills, with the ability to troubleshoot and resolve data pipeline issues quickly. Experience working with data pipelines in a customer-facing digital environment, such as web or mobile applications. Knowledge of data governance, privacy, and security best practices. Experience with containerization and orchestration tools like Docker. Understanding of data modelling and API integration for digital applications. Strong problem-solving skills, with attention to detail and a commitment to delivering high-quality work. Excellent communication skills, with the ability to work effectively in a collaborative, cross-functional, team-oriented environment. Experience in working in a fast paced and cross functional environment, utilizing strong organizational skills with the ability to handle multiple priorities and deliver to deadlines. Broad experience across a number of IT disciplines. Be flexible with respect to job responsibilities and consistently strive to be an effective team member. The above position description is intended to describe the general content, identify the essential functions of, and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities: - Develop and maintain automated test scripts using Appium, Selenium, Postman, and Rest Assured, covering iOS, Android, and web applications. Design and implement test automation frameworks that are scalable, maintainable, and efficient. Execute automated tests to validate functionality, performance, and compatibility across different devices and browsers. Utilize Postman and Rest Assured to create and execute API tests for web services. Troubleshoot and analyze test failures, identifying root causes and collaborating with the development team to resolve issues. Participate in code reviews and provide feedback on test scripts and automation strategies. Contribute to the continuous improvement of the QA process, identifying opportunities to enhance efficiency and effectiveness. Create and execute manual test cases to ensure comprehensive test coverage. Collaborate with cross-functional teams to define testing strategies and ensure timely delivery of high-quality software. Provide interactive demos of testing results and product features to stakeholders and clients. Document and communicate testing progress, results, and issues clearly and concisely. Qualifications: Hands-on experience 3 - 5 years. Proven experience as an Automation Engineer, with a strong portfolio demonstrating expertise in Appium, Selenium, Postman, Rest Assured, and automation testing across iOS, Android, and web platforms. Proficiency in scripting languages such as Python, Java, or similar languages for creating and maintaining automated test scripts. Strong understanding of API testing using Postman and Rest Assured. Knowledge of version control systems, particularly Git. Understanding of software testing methodologies, QA processes, and best practices. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Excellent teamwork and communication skills, with the ability to collaborate effectively within a diverse QA and development team. Detail-oriented mindset with a focus on producing accurate and reliable test results. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Familiarity with CI/CD practices and tools is a plus.

Please find the JD attached for Technical Lead - Python The job description of a Technical Lead specializing in Python typically includes a variety of responsibilities and qualifications tailored to leveraging Pythons capabilities in software development and engineering. Heres a detailed outline of what such a role might entail: Job Description: 1. Technical Leadership: Provide technical leadership and guidance to a team of Python developers/engineers. Define technical strategies, standards, and best practices for Python development projects. 2. Architecture and Design: Architect scalable, high-performance Python applications and solutions. Ensure adherence to design principles, patterns, and coding standards in Python development. 3. Technical Skills: Proficiency in Python and related libraries (NumPy, Pandas, scikit-learn, TensorFlow, PyTorch, etc.). Strong understanding of machine learning algorithms and statistical methods. Experience with NLP techniques and frameworks (NLTK, spaCy, BERT, GPT, etc.). Familiarity with data preprocessing, feature engineering, and model evaluation techniques. Knowledge of cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus. 4. Team Management: Mentor and coach team members, fostering a collaborative and innovative team environment. Manage workload distribution and prioritize tasks effectively. 5. Project Management: Lead project planning, estimation, and execution using Agile/Scrum methodologies. Collaborate with stakeholders to define project requirements and deliverables. 6. Quality Assurance: Implement automated testing strategies (unit testing, integration testing) for Python applications. Ensure software quality through code reviews, testing frameworks, and continuous integration. 7. Technical Documentation: Create and maintain technical documentation, including architecture diagrams, API documentation, and deployment procedures. 8. Research and Innovation: Stay updated with Python language updates, libraries, frameworks, and emerging technologies. Evaluate and recommend new tools, technologies, and methodologies to improve development processes. 9. Problem Solving and Troubleshooting: Lead troubleshooting efforts and provide technical support for Python-based applications. Identify and resolve complex technical issues, ensuring minimal disruption to project timelines. 10. Communication: Communicate effectively with team members, stakeholders, and clients. Present technical solutions and strategies clearly to both technical and non-technical audiences. Qualifications: Bachelor s degree in Computer Science, Engineering, or related field (Master s preferred). Significant experience (typically 7+ years) in Python software development. Proven experience in a technical leadership role, with a track record of leading successful Python projects. Expertise in Python frameworks such as Django, Flask, or others. Strong understanding of software architecture principles, design patterns, and best practices. Experience with database systems (SQL, NoSQL) and integration of data storage solutions with Python applications. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes). Excellent problem-solving skills and ability to think critically and analytically. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Additional Desired Skills: Certifications in Python or related technologies. Experience with frontend technologies (HTML/CSS, JavaScript) for full-stack development. Knowledge of DevOps practices, CI/CD pipelines, and automated deployment strategies. Understanding of machine learning frameworks (e.g., TensorFlow, PyTorch) if applicable to the role.

Job Description Job Title: Senior Python Developer Experience: 5+ Years Location: Noida Company: Vinove Software Services Pvt. Ltd. Job Description: As a Senior Python Developer, you will play a key role in designing, developing, and maintaining scalable, high-performance web applications. You will work closely with cross-functional teams to deliver software solutions that meet business requirements and ensure scalability and performance optimization. Your experience in Django, Flask, and AWS will be critical in building robust, cloud-based applications. Key Responsibilities: Develop, test, and maintain web applications using Python with Django and Flask frameworks. Architect and implement backend systems with a focus on scalability, maintainability, and performance. Collaborate with front-end developers and other team members to integrate user-facing elements with server-side logic. Design and maintain APIs to support front-end functionality and third-party integrations. Manage and maintain cloud infrastructure using AWS services (EC2, S3, RDS, Lambda, etc.). Optimize application performance, troubleshoot issues, and implement fixes in a timely manner. Write clean, reusable, and scalable code following best practices. Mentor junior developers and conduct code reviews to ensure high-quality deliverables. Stay up-to-date with the latest trends and technologies in Python, Django, Flask, and cloud computing. Required Skills and Qualifications: 5+ years of professional experience in Python development. Strong expertise in Django and Flask frameworks. Hands-on experience with AWS services such as EC2, S3, RDS, Lambda, CloudWatch, etc. Solid understanding of RESTful API design and microservices architecture. Proficient with database technologies such as PostgreSQL, MySQL, or MongoDB. Familiarity with front-end technologies (HTML5, CSS3, JavaScript) is a plus. Experience in version control systems like Git. Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication skills and ability to work both independently and in a team. Preferred Skills: Experience with containerization and orchestration tools like Docker and Kubernetes. Knowledge of CI/CD pipelines and automated testing frameworks. Familiarity with other cloud platforms like Azure or GCP is a plus. Educational Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field.

JD About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the product and technical teams to resolve customer issues. You will also be required to handle inbound inquiries, provide demos to potential customers, on-board them to the system follow-up on due renewal payments. Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot customer issues related to our SaaS product and provide appropriate solutions Maintain customer satisfaction by timely resolution of customer issues Document customer interactions and escalate issues to relevant teams as necessary Maintaining up to date records over CRM different tools Collaborate with the product and technical teams to identify and resolve recurring customer issues Provide product support, including training/demos and on-boarding assistance with product usage Continuously improve customer support processes and procedures Requirements: Proven experience in a customer support role, preferably in a SaaS or technology-related fieldStrong written and verbal communication skills Ability to prioritize and manage multiple tasks in a fast-paced environment Ability to troubleshoot technical problems and provide solutions Excellent problem-solving and analytical skills Strong attention to detail

Should have client handling experience in Agile Projects with great communication skill Total Experience required is 3-4years Need to have experience in Manual Testing with hands-on in Bug tracking tool, Project Management tool, Testcase writing, Checklist preparation Should have experience in Automation testing at least 2-3years(Selenium/Java) Load Testing knowledge(optional) Experience in Database testing (My SQL) with API testing Need experience in Web apps, Mobile apps.

Job Title: Technical Leader - PHP, Laravel with React or VueJS Location: Noida Experience: 10+ years Job Description The Technical Leader - PHP, Laravel with React or VueJS will spearhead the development and architecture of highly scalable applications. You will manage a team, focusing on code quality, technical innovation, and process optimization. This role demands hands-on expertise in building robust backend systems and seamless front-end integration, ensuring high performance and reliability across applications. Core Responsibilities Technical Architecture Design: Define and implement the architecture for complex applications, utilizing PHP and Laravel frameworks along with modern front-end libraries (React or VueJS). Code Optimization Quality Assurance: Oversee codebase quality, ensuring adherence to best practices for scalability, performance optimization, and security. Conduct regular code reviews and enforce coding standards. Team Leadership: Lead and mentor a team of developers, providing guidance on system design, architectural patterns, and optimization techniques. Full Stack Development: Design RESTful APIs, data models, and front-end integrations with a focus on maintainability and performance. Cross-functional Collaboration: Work closely with Product, UX, and QA teams to meet project requirements, identify bottlenecks, and enhance the user experience. Technical Innovation: Introduce best practices, frameworks, and tools for development efficiency. Drive initiatives on DevOps, CI/CD, and automated testing. Documentation Reporting: Develop and maintain comprehensive technical documentation for both internal and cross-team use. Technical Requirements Backend Development: Advanced skills in PHP and Laravel, with experience in building and maintaining RESTful APIs, middleware, and complex backend applications. Frontend Integration: Expertise with React or VueJS frameworks, including component design, state management, and integrating front-end elements with Laravel. Database Design Optimization: Proficient in MySQL or PostgreSQL, database indexing, query optimization, and schema design to support scalable applications. Code Quality Testing: Hands-on experience with PHPUnit for testing, static analysis tools (e.g., PHPStan), and code linting tools. Proficiency in designing unit tests and TDD practices. Version Control CI/CD: Solid experience with Git workflows, automated deployment strategies, and CI/CD pipelines (e.g., Jenkins, GitLab CI). Cloud Containerization: Familiarity with AWS or Azure cloud infrastructure, Docker, Kubernetes, and setting up scalable, containerized applications. Agile Methodologies: Skilled in Agile/Scrum methodologies for project management, with a track record of timely project delivery and sprint planning. Educational Background Bachelor s or Master s degree in Computer Science, Software Engineering, or a related technical field.

Job Summary: We are looking for an experienced Lead - Sales Development Representative (SDR) with a strong background in IT software sales, specifically in web and mobile-based solutions. The ideal candidate will be responsible for leading SDR teams, driving lead generation strategies, and optimizing sales pipelines to ensure business growth. Key Responsibilities: Develop and execute strategic outbound and inbound sales initiatives to generate qualified leads. Lead and mentor the SDR team to ensure effective prospecting, outreach, and engagement. Identify and target potential clients through market research and competitive analysis. Drive lead nurturing strategies to convert prospects into sales opportunities. Collaborate with sales, marketing, and product teams to align business goals. Analyze and optimize SDR performance metrics to improve conversion rates. Maintain and update the CRM with accurate lead and sales data. Stay updated with industry trends and emerging technologies to enhance sales strategies. Required Skills Qualifications: 10+ years of experience in IT software sales, with a focus on web and mobile-based solutions. Proven track record in B2B sales, lead generation, and pipeline management. Strong leadership and team management skills. Excellent communication, negotiation, and relationship-building skills. Ability to work with CRM tools and sales automation platforms. Data-driven mindset with the ability to analyze and optimize sales performance. Bachelor s/Master s degree in Business, Marketing, or a related field (preferred).

About the Role: We are seeking an experienced Business Analyst with 5+ years of expertise in IT software development for web and mobile solutions. The ideal candidate will be responsible for gathering requirements, analyzing business needs, and bridging the gap between stakeholders and technical teams to deliver high-quality solutions. Key Responsibilities: Collaborate with clients and stakeholders to gather, analyze, and document business requirements. Define and refine functional and technical specifications for web and mobile solutions. Work closely with various teams like - UI/UX designers, developers, and QA teams to ensure successful implementation. Develop user stories, wireframes, process flows, and business models. Manage project scope, change requests, and stakeholder expectations. Assist in testing, validation, and user acceptance testing (UAT) to ensure high-quality deliverables. Provide data-driven insights and recommendations to improve product offerings. Stay updated with industry trends, emerging technologies, and best practices. Required Skills Qualifications: 5+ years of experience as a Business Analyst in IT software, specifically in web and mobile solutions. Strong understanding of SDLC, Agile, and Scrum methodologies. Experience in requirement gathering, business process modeling, and stakeholder management. Ability to translate business needs into clear technical requirements. Proficiency in documentation tools, wireframing tools, and project management tools. Excellent analytical, problem-solving, and communication skills. Ability to work with cross-functional teams in a fast-paced environment. Create and manage key project documentation, including: RFPs, RFQs Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Data Flow Diagrams (DFD) User Stories with Acceptance Criteria Definition of Done (DoD) Wireframes and Prototypes

Experience: 4 to 7 Years Location: Vinove - Noida (129) Employment Type: Full-Time Job Summary: We are looking for a highly skilled AWS DevOps Engineer with 4 to 7 years of experience in managing cloud infrastructure, automation, CI/CD pipelines, and monitoring. The ideal candidate should have expertise in AWS services, containerization, and infrastructure-as-code (IaC) practices to enhance deployment efficiency and reliability. Key Responsibilities: Cloud Infrastructure Management: Design, deploy, and maintain scalable, secure, and cost-optimized AWS infrastructure. Automation IaC: Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or AWS CDK. CI/CD Pipelines: Develop and manage CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or AWS CodePipeline. Containerization Orchestration: Work with Docker, Kubernetes (EKS), or AWS ECS for containerized application deployment. Monitoring Logging: Implement monitoring solutions using AWS CloudWatch, Prometheus, Grafana, ELK Stack, or Datadog. Security Compliance: Ensure security best practices, IAM policies, and compliance with industry standards (e.g., SOC2, ISO 27001). Scripting Automation: Develop automation scripts using Python, Bash, or PowerShell. Performance Optimization: Optimize infrastructure for high availability, performance, and cost efficiency. Incident Management: Troubleshoot and resolve cloud infrastructure issues, ensuring system reliability. Key Skills Qualifications: AWS Services Expertise - EC2, S3, Lambda, VPC, RDS, DynamoDB, IAM, Route 53, CloudFront, and CloudFormation. CI/CD Tools - Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline. Containerization Orchestration - Docker, Kubernetes (EKS), AWS ECS. Infrastructure as Code (IaC) - Terraform, AWS CDK, CloudFormation. Scripting Automation - Python, Bash, Shell scripting. Monitoring Logging - AWS CloudWatch, Prometheus, Grafana, ELK Stack, Datadog. Security Compliance - IAM, Security Groups, WAF, VPN, encryption best practices. Networking - Load Balancers, VPC, Subnets, Route 53, VPNs.

Job Title: CRM Migration Specialist (HubSpot to Microsoft Dynamics) Job Summary: We are seeking a HubSpot to Microsoft Dynamics CRM Migration Specialist to lead the seamless migration of CRM data, workflows, and integrations from HubSpot to Microsoft Dynamics CRM. The ideal candidate will have hands-on experience in CRM data migration, API integrations, and ETL processes, ensuring data integrity, workflow continuity, and business process optimization. Key Responsibilities: Analyze, map, and document CRM data models between HubSpot and Microsoft Dynamics CRM. Develop and execute a migration strategy, including data extraction, transformation, and loading (ETL). Utilize migration tools such as Kingsway Soft, Azure Data Factory, Power Automate, and Talend for seamless data transfer. Identify and resolve data inconsistencies, duplicate records, and missing values during migration. Recreate and optimize workflows, automations, and integrations in Microsoft Dynamics CRM. Work with stakeholders to define migration success criteria and validate data accuracy. Conduct pre-migration and post-migration testing to ensure data integrity and process efficiency. Train business users on new system functionalities and provide post-migration support. Must-Have Skills & Experience: 3+ years of hands-on experience in CRM data migration projects. Strong knowledge of HubSpot CRM and Microsoft Dynamics 365 CRM architecture. Expertise in ETL processes and tools (Kingsway Soft, Azure Data Factory, Talend, SSIS). Proficiency in API-based integrations, including REST and SOAP APIs for CRM systems. Experience in data transformation, deduplication, and validation techniques. Hands-on experience in configuring Microsoft Dynamics CRM workflows, automation, and security settings. Ability to write SQL queries and PowerShell scripts for data extraction and transformation. Understanding of data compliance and governance (GDPR, HIPAA, SOC 2). Mandatory Certifications: o Microsoft Certified: Dynamics 365 Fundamentals o Microsoft Certified: Power Platform Fundamentals Excellent problem-solving and analytical skills with attention to detail. Strong documentation and communication skills to collaborate with technical and business teams. Desirable Skills: Hands-on experience with HubSpot Operations Hub for API-based migration. Experience in Power Automate / Power Apps for workflow automation. Knowledge of cloud-based CRM architectures and Microsoft Azure services. Experience working in enterprise-scale CRM environments.

Responsibilities - Design & develop scalable backend applications using Java Spring Boot - Develop RESTful APIs to support frontend application - Implement authentication and authorization mechanisms using OAuth, JWT, or similar technologies. - Work with PostgreSQL database - Application should have high performance, security, and scalability - Optimize application performance and troubleshoot critical issues in production. Requirements - 5+ years of backend development experience. - Strong proficiency in Java and Spring Boot framework - Experience with microservices architecture and distributed systems. - Deep understanding of RESTful APIs - Strong knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB). - Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, or Google Cloud). - Proficiency in Git and version control workflows - Experience with performance tuning, profiling, and optimization of Java applications. - Excellent problem-solving, analytical, and debugging skills. - Strong communication skills and ability to work effectively in a collaborative environment. - Familiarity with Agile/Scrum methodologies.

Senior Front End Leader Strong proficiency in English (written and verbal communication) is required. Experience working with remote teams in North America and LATAM, ensuring smooth collaboration across time zones. Deep expertise in TypeScript, with extensive experience in modern Next.js (14+) and React (18+). A strong understanding of a11y and WCAG principles. Strong experience with modern CSS methodologies, specifically Tailwind CSS. Experience with modular front-end architectures, component-driven development, and design systems. Solid understanding of API consumption patterns, including REST, GraphQL and WebSockets. Experience with performance optimization techniques, including code-splitting, lazy loading, image optimization, and CDN strategies. Familiarity with headless CMS platforms, specifically Contentful. Understanding of containerization technologies for development environments. Understanding of Google Cloud Run as a web application run time environment. Experience with CI/CD pipelines for front-end deployments (GitHub Actions preferred). Knowledge of front-end security best practices, including CSP, OWASP Top 10, and secure authentication/authorization mechanisms (OAuth, JWT). Ability to communicate effectively with technical and non-technical stakeholders. You should feel comfortable explaining technical concepts in simple terms. Experience working in fast-paced, Agile environments, balancing priorities across multiple projects.

Responsibilities: Develop and implement resource management strategies to optimize the allocation and utilization of resources across projects and departments. Collaborate with project managers, department heads, and other stakeholders to understand resource needs and priorities. Maintain a centralized resource inventory, including tracking availability, capacity, and utilization of resources. Identify potential resource constraints or bottlenecks and proactively address them to minimize project delays or disruptions. Monitor resource allocation against budget and forecast, identifying variances and implementing corrective actions as needed. Develop and maintain resource management policies, procedures, and best practices to ensure consistency and efficiency. Provide regular reports and updates on resource utilization, performance metrics, and key trends to senior management. Conduct regular reviews and evaluations of resource allocation processes and make recommendations for continuous improvement. Act as a liaison between different departments or teams to facilitate resource sharing and collaboration. Stay informed about industry trends, technologies, and best practices related to resource management.

Sales Demand Generation Leader Driving Growth Across ValueCoders, PixelCrayons, Agentra, Workstatus Invoicera We re looking for a visionary and hands-on Sales Demand Generation Leader to spearhead growth across our diverse portfolio of B2B tech brands. This is a high-impact role focused on driving pipeline velocity, brand engagement, and qualified sales opportunities through a blend of innovative strategies, content-powered storytelling, and modern demand generation techniques with a strong emphasis on video, automation, and AI-powered marketing. Key Responsibilities Full-Funnel Demand Strategy Design, execute, and scale comprehensive multi-brand demand generation programs that drive awareness, engagement, and revenue. Align strategies with each brand s GTM motion from staff augmentation and SaaS to conversational AI. Innovative Growth Campaigns Leverage new-age tactics including video marketing, interactive content, AI-driven personalization, and intent-based targeting to capture attention and convert leads at scale. Inbound Outbound Excellence Blend inbound strategies (SEO, email marketing, lead magnets, webinars, YouTube videos, LinkedIn thought leadership) with outbound plays (ABM, cold email, retargeting ads) to consistently fill and accelerate the pipeline. Video-Led Brand Storytelling Champion the use of YouTube videos, reels, testimonials, case study videos, and explainer animations across all five brands. Collaborate with content and creative teams to bring high-converting visual assets to life. Lead Lifecycle Nurturing Create segmented nurture flows, scoring models, and re-engagement paths that intelligently guide leads through the funnel. Sales Marketing Sync Partner with sales to improve MQL SQL conversions, define SLAs, and ensure seamless lead handoff and feedback loops. Event Webinar Engine Plan and execute webinars, roundtables, and virtual events with deep domain relevance, featuring client success stories, expert panels, and live product walk-throughs. Performance Optimization Track and report KPIs across brands including CAC, CPL, pipeline influence, channel ROI, and conversion metrics. A/B test and optimize continuously. Market Intelligence Conduct regular analysis of industry shifts, competitive plays, and ICP behavior to refine messaging and prioritization. What We re Looking For 10+ years of progressive experience in demand generation, growth marketing, or sales development in IT services, SaaS, and B2B tech. Demonstrated success owning demand gen across multiple brands or business units. Proven track record in building multi-channel, video-powered campaigns that drive measurable revenue. Deep expertise in HubSpot, Salesforce, ZoomInfo, Apollo, Google Ads, LinkedIn Ads, and related Martech tools. Hands-on familiarity with ABM platforms, AI tools (e.g., ChatGPT for content), and personalization engines. A data-driven mindset with strong analytical chops and a passion for growth metrics. Excellent leadership and stakeholder alignment skills capable of working across teams and time zones.

Site Reliability Engineering What will you do. Run the production environment by monitoring availability and taking a holistic view of system health. Improve reliability, quality, and time-to-market of our suite of software solutions Be the 1st person to report the incident. Debug production issues across services and levels of the stack. Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realise it. Building automated tools in Python / Java / GoLang / Ruby etc. Help Platform and Engineering teams gain visibility into our infrastructure. Lead design of software components and systems, to ensure availability, scalability, latency, and efficiency of our services. Participate actively in detecting, remediating and reporting on Production incidents, ensuring the SLAs are met and driving Problem Management for permanent remediation. Participate in on-call rotation to ensure coverage for planned/unplanned events. Perform other task like load-test generating system health reports. Periodically check for all dashboards readiness. Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results. Working with your SRE and Engineering counterparts for driving Game days, training and other response readiness efforts. Participate in the 24x7 support coverage as needed Troubleshooting and problem-solving complex issues with thorough root cause analysis on customer and SRE production environments Collaborate with Service Engineering organizations to build and automate tooling, implement best practices to observe and manage the services in production and consistently achieve our market leading SLA. Improving the scalability and reliability of our systems in production. Evaluating, designing and implementing new system architectures. Some more requirements B.E./B.Tech. in Engineering, Computer Science, technical degree, or equivalent work experience At least 3 years of managing production infrastructure. Leading / managing a team is a huge plus. Experience with cloud platforms like - AWS, GCP. Experience developing and operating large scale distributed systems with Kubernetes, Docker and and Serverless (Lambdas) Experience in running real-time and low latency high available applications (Kafka, gRPC, RTP) Comfortable with Python, Go, or any relevant programming language. Experience with monitoring alerting using technologies like Newrelic / zybix /Prometheus / Garafana / cloudwatch / Kafka / PagerDuty etc. Experience with one or more orchestration, deployment tools, e.g. CloudFormation / Terraform / Ansible / Packer / Chef. Experience with configuration management systems such as Ansible / Chef / Puppet. Knowledge of load testing methodologies, tools like Gating, Apache Jmeter. Work your way around Unix shell. Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS A focus on delivering high-quality code through strong testing practices.