Utazzo Services Job Description Department - Sales Preferred Ind./Sector - Travel Position Title- Travel Consultant Place of Posting - Udyog Vihar, Gurgaon Total Experience-1 to 9 Years Reporting to Founder & CEO Description Key Accountabilities: - Experience in Air ticket sales and package (domestic/international) sales - Responsible for building client relationship - Preferred experience with selling International or Domestic Tours and Packages, hotels, car rentals, travel insurance, visa etc. other travel products is a great PLUS - Customer service skills and fluency in English is required - Understanding and anticipating client needs and travel preferences - Handle heavy phone volume and email conversations in fluent English - Ability to work independently as well as part of a team - The Experienced Travel Professional also works with Jr. Travel Agents and Admins to ensure all related correspondence with customer is completed. - Maintain product knowledge and travel industry standards - Have a proven track record as a travel agent or a successful sales background paired with hitting monthly sales target - Discipline in work sales and admin process with time management skillset Desired Attributes 1. Lives MYT Values 2. Excellent written and verbal communication skills is mandatory. 3. Process and data Orientation 4. Strong interpersonal & networking skills 5. Strong analytical skills 6. Demonstrate personal drive to learn and evolve Fit the bill ? Share your CV-careers@utazzo.com Show more Show less
Utazzo Services Job Description Department - Sales Preferred Ind./Sector - Travel Position Title- Travel Consultant Place of Posting - Udyog Vihar, Gurgaon Total Experience-1 to 9 Years Reporting to Founder & CEO Description Key Accountabilities: - Experience in Air ticket sales and package (domestic/international) sales - Responsible for building client relationship - Preferred experience with selling International or Domestic Tours and Packages, hotels, car rentals, travel insurance, visa etc. other travel products is a great PLUS - Customer service skills and fluency in English is required - Understanding and anticipating client needs and travel preferences - Handle heavy phone volume and email conversations in fluent English - Ability to work independently as well as part of a team - The Experienced Travel Professional also works with Jr. Travel Agents and Admins to ensure all related correspondence with customer is completed. - Maintain product knowledge and travel industry standards - Have a proven track record as a travel agent or a successful sales background paired with hitting monthly sales target - Discipline in work sales and admin process with time management skillset Desired Attributes 1. Lives MYT Values 2. Excellent written and verbal communication skills is mandatory. 3. Process and data Orientation 4. Strong interpersonal & networking skills 5. Strong analytical skills 6. Demonstrate personal drive to learn and evolve Fit the bill ? Share your CV-careers@utazzo.com
Job Title : Senior Executive – Ticketing (B2C) Location : Udyog Vihar,Gurgaon Department : Ticketing Reports To : Operations Head Employment Type : Full-Time Job Summary We are seeking a skilled and customer-focused Senior Executive – Ticketing (B2C) to manage flight bookings and provide end-to-end travel support to individual clients. The role requires deep expertise in domestic and international ticketing, excellent knowledge of GDS platforms (Amadeus/Galileo/Sabre), and the ability to handle direct client interactions with professionalism and care. Key Responsibilities Manage B2C ticketing requests for domestic and international flights. Provide real-time fare quotes and travel options directly to retail customers. Book, reissue, cancel, and process refunds for tickets using GDS tools. Handle walk-in, telephonic, and online customer queries and reservations. Suggest optimal travel routes and fare combinations based on customer preferences. Stay updated with airline promotions, seasonal fares, and discount offers. Support clients with travel insurance, baggage policies, airline check-in, etc. Maintain a high level of customer satisfaction and build client trust. Ensure accuracy in bookings and timely issuance of tickets. Coordinate with airlines and service providers for escalations or changes. Skills & Qualifications Graduate in any stream; preference for Travel & Tourism or Hospitality background. Minimum 1 –3 years of experience in B2C ticketing operations. Proficient in GDS systems like Amadeus, Galileo, or Sabre . Strong understanding of airline fare rules, cancellation, and reissue policies. Good communication and interpersonal skills. Strong sales orientation with a customer-first mindset. Preferred Qualifications IATA or Travel-related certifications. Experience in handling individual FIT (Free Independent Traveller) bookings. Awareness of travel regulations, visa requirements, and COVID-related guidelines. Fit the bill ? Share your resume at careers@utazzo.com
As a Travel Consultant at Utazzo Services, you will be a part of the Sales Department and play a crucial role in the Travel sector. Your primary responsibility will be to engage in Air ticket sales and package sales, both domestic and international. Building strong client relationships will be essential, along with a focus on selling a variety of travel products such as International or Domestic Tours, Packages, hotels, car rentals, travel insurance, visa services, and more. To excel in this role, you must possess excellent customer service skills and fluency in English. Anticipating and understanding client needs and preferences will be key to providing exceptional service. Handling phone calls and emails proficiently in English, both independently and within a team environment, is vital. Collaborating with Junior Travel Agents and Admins will be part of your responsibilities to ensure seamless customer correspondence. It is essential to maintain a high level of product knowledge and adhere to travel industry standards. A successful track record in sales and meeting monthly targets is highly desirable. Desired attributes for this role include living by MYT values, exceptional written and verbal communication skills, a focus on process and data orientation, strong interpersonal and networking abilities, analytical skills, and a personal drive for continuous learning and growth. If you believe you have what it takes to excel in this role and meet the requirements, we invite you to share your CV with us at careers@utazzo.com.,