User Experience Researcher Intern

UX Research Intern:

What you'll do

• Conduct user research: Plan and conduct user interviews, contextual conversations, surveys, and usability testing.
• Talk to real users: Connect with patients, caregivers, and consumers to understand their healthcare needs, medicine-purchasing habits, and digital experiences.
• Explore user behaviour: Understand how people discover medicines, evaluate trust, interpret prescriptions, and make healthcare decisions.
• Identify pain points: Uncover friction, unmet needs, and opportunities across the customer journey.
• Analyse research findings: Organise qualitative and quantitative data, identify patterns, and synthesise insights.
• Communicate insights: Create research summaries, interview notes, user personas, journey maps, and insight presentations.
• Collaborate with teams: Work with Product Managers, Designers, and other stakeholders to translate findings into actionable product opportunities.
• Stay curious: Explore competitor experiences, emerging user behaviours, and new ways to make digital healthcare simpler and more accessible.

What we're looking for

• A student, recent graduate, or early-career candidate interested in UX research, human behaviour, psychology, or product discovery.
• Strong curiosity and empathy, with a genuine interest in understanding people.
• Excellent listening, communication, and questioning skills.
• Comfort speaking with unfamiliar people and conducting interviews in person or remotely.
• Strong observation and analytical skills, with the ability to identify patterns in qualitative feedback.
• Clear written communication and the ability to present findings in a structured manner.
• A self-starter who is organised, resourceful, and comfortable working in a fast-paced environment.

Good to have

• Exposure to user research, design thinking, usability testing, or market research.
• Familiarity with tools such as Google Forms, Google Sheets, Excel, Miro, or Figma.
• Experience with college research projects, internships, field studies, or independent research.
• Interest in healthcare, consumer behaviour, accessibility, or digital products.

Prior professional experience is not mandatory. Curiosity, empathy, and the ability to learn are more important.
Internship details

• Duration: 6 months
• Type: Paid internship
• Work mode: Hybrid
• Team: Product Design / UX Research
• Location: Bengaluru, Karnataka