US Soft Collections (BREAD) (VOICE)

0 - 5 years

0 Lacs

Bhayandar

Posted:18 hours ago| Platform: Naukri logo

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Skills Required

US Process English Language Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries related to payment issues, account discrepancies, and billing concerns. Resolve customer complaints in a timely and professional manner. Identify opportunities for upselling and cross-selling products or services to customers. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues that require escalation.

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