About Homebazaar.com
Greetings from Homebazaar.com!
Home Bazaar Services Pvt. Ltd. is India's leading Property Advisor, committed to providing exceptional customer experiences throughout the property-buying journey.
With over 11 years of industry experience and a team of 350+ property experts, we have been recognised as Mumbai's Best Property Service Company for Quarter 202223. We are currently operating across 9+ metro cities in India.
We are also proud to be Great Place to Work Certified in 2024.
Operations / MIS
The candidate will be responsible for ensuring data accuracy, maintaining operational discipline, monitoring team performance and driving timely closure of pending tasks.
Key Responsibilities
1. Team Leadership & Management
- Lead, guide and monitor team performance.
- Allocate responsibilities and ensure timely completion of deliverables.
- Track productivity and drive operational efficiency.
2. Data Verification & Reconciliation
- Ensure accuracy and completeness of operational data, records and supporting documents.
- Conduct regular reconciliation across multiple systems, trackers and records.
- Identify discrepancies and ensure timely resolution.
3. Quality Control & Process Management
- Implement and monitor Maker–Checker processes.
- Conduct regular audits and ensure adherence to defined SOPs.
- Maintain process discipline and operational accuracy.
4. MIS & Reporting
- Prepare, review and monitor MIS reports and operational dashboards.
- Track pending cases, ageing reports and turnaround time (TAT).
- Identify performance gaps and share timely updates with management.
5. Stakeholder Management
- Coordinate with internal departments and external stakeholders.
- Validate information, resolve discrepancies and ensure timely closure of issues.
6. Process Improvement
- Identify process gaps and implement corrective measures.
- Improve team productivity, accuracy and turnaround time.
- Strengthen operational controls and reporting processes
Required Skills & Qualifications
- Strong team leadership and people management skills.
- Excellent knowledge of data verification, reconciliation and operational controls.
Mandatory: Hands-on experience with Google Sheets.
- Advanced Excel skills, including VLOOKUP, XLOOKUP, Pivot Tables and data management.
- Experience with MIS reporting, dashboards and ageing reports.
- Knowledge of Maker–Checker processes, SOPs and quality audits.
- Experience working with CRM, ERP or centralised data management systems.
- Strong analytical, problem-solving and decision-making abilities.
- Excellent communication and stakeholder management skills.
- High attention to detail, accountability and process ownership.
Preferred Candidate Profile
- Prior experience managing an Operations or MIS team.
- Experience handling large volumes of operational data.
- Ability to manage multiple tasks, monitor team performance and ensure timely deliverables.
- Strong ownership of processes and the ability to drive continuous improvement.
Interested candidates can apply with their updated resumes.
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